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RH0271.001
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ABB SACE
SACE PR212
2.4. Troubleshooting
The following table indicates a series of typical operating situations, useful for understanding and
solving any hypothetical faults or malfunctions.
N.B.:
·
Before consulting the table below, check any signalling of the LEDs on the front of the
PR212/D-M for a few seconds (wait for the end of the diagnostic stage if the PR212/D-M
unit has just been turned on).
·
Should the suggestions not lead to solution of the problem, please contact the ABB SACE
service assistance.
2.4.1. In case of fault
If it is suspected that the PR212/D-M is faulty, has malfunctions or has generated unwarranted
commands, we recommend you follow the indications below very carefully:
Prepare a brief description of the problem (when did it occur ?, how often ?, can the event be
reproduced
? )
Make a note of any accessories connected to the protection unit (actuation unit, signalling unit,
YO, YU, ), the serial number of the unit (see par. 2.3.6), the type of SW used to manage the
supervision system
Transmit/communicate all the information collected, together with the application electrical
diagram, to your nearest ABB SACE service centre.
The completeness and precision of the information given to the ABB service centre will facilitate
technical analysis of the problem encountered, and will allow us to take all necessary actions in
favour of the user rapidly.
