Troubleshooting
9-15
9.3 Evaluating Unexpected Results
If the analyzer results do not support the observed clinical symptoms, try the following steps:
1.
Look for warning flags on the analyzer screen.
If a flag is found, go to the troubleshooting procedure for that par-
ticular flag.
2.
Examine the platelet histogram for signs of clumping.
For details, see
“Cat: Clumped PLT, Increased LYM” on page D-10
for interpretation.
Redraw and rerun if the PLT histogram indicates clumping.
3.
Open the side door of the analyzer and look for any salt or blood debris. If any is found, clean
the area necessary. Go to
“Additional Cleanings and Processes” on page 9-15
for various
cleaning procedures which can be run.
4.
Run a new blank then rerun the sample to see if results now clinically fit.
5.
If results are still not supporting the clinical symptoms, call Abaxis Technical Support
9.4 Additional Cleanings and Processes
9.4.1
Removing and Cleaning the Wash Head
If salt or blood build-up on the Wash Head cannot be removed by merely wiping the surface or if salt
debris is seen above the Wash Head, remove the Wash Head for more thorough cleaning.
1.
Power off the analyzer using the switch on its back panel.
2.
Open the door on the right side of the analyzer.
Note:
When viewing results through a practice management software, keep in
mind that some PMS systems do not show the flags from the analyzer
patient file.
Summary of Contents for VetScan HM5
Page 1: ...Operator s Manual ...
Page 2: ......
Page 4: ...1 2 ...
Page 6: ...1 4 ...
Page 26: ...2 10 Installing the VetScan HM5 ...
Page 38: ...3 12 Settings ...
Page 50: ...4 12 Running a Sample ...
Page 64: ...5 14 Quality Control and Calibration ...
Page 80: ...6 16 Maintenance Service ...
Page 88: ...8 4 Shutdown ...
Page 112: ...9 24 Troubleshooting ...
Page 126: ...A 10 Introduction to Veterinary Hematology ...
Page 136: ...B 10 Operating Principles ...
Page 154: ...D 16 Veterinary Case Studies ...
Page 163: ......