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A B A R T H 1 2 4 S P I D E R A U S T R A L I A N S E R V I C E & W A R R A N T Y H A N D B O O K
e) If the customer does not immediately bring to the attention of
an Authorised FIAT/Abarth Dealer, any corrosion which is of a
warrantable nature as soon as it is apparent.
3.3. YOUR RESPONSIBILITIES
To keep the 8-Year Anti Perforation Warranty valid, the customer must
present the vehicle for no less than two mandatory inspections of the
bodywork during the 3rd and 5th years from the beginning of the New
Vehicle Warranty period, (as defined on page 11, Clause 2.1).
The inspection should be carried out by an Authorised FIAT/Abarth
Dealer, who will complete and validate the appropriate record entry on
page 27. The work is performed free of charge only when carried out
by an Authorised FIAT/Abarth Dealer as part of a routine service.
3.4. FOR YOUR BENEFIT
If your vehicle is operated under, or subject to harsh conditions, whilst
not a mandatory requirement, it is advisable to request your dealer to
perform an underbody inspection at 12 monthly intervals during the life
of the 8-Year Anti-Perforation Warranty.
4. PROCEDURE FOR FCAA MANUFACTURER’S
WARRANTY CLAIM
4.1 FCAA MANUFACTURER’S WARRANTY CLAIM
To claim on the FCAA Manufacturer’s Warranty, the vehicle and this
Service and Warranty Handbook must be delivered by the owner at
their expense to an Authorised FIAT/Abarth Dealer or Authorised FIAT/
Abarth Service Dealer, and delivery of the vehicle after completion of
the repair shall be taken by the owner at their expense. Please visit
our web-site at www.fiat.com.au for the address details of your nearest
Authorised FIAT/Abarth Dealer.
4.2 STEPS TO TAKE
A. In General
FCAA Manufacturer’s Warranty problems can be resolved by your
Authorised FIAT/Abarth Dealer’s sales and service departments. That
is why you should always talk to your Authorised FIAT/Abarth Dealer’s
service manager or sales manager first. But if you are not satisfied with
your Authorised FIAT/Abarth Dealer’s response to your problem, FCAA
recommends that you do the following:
• STEP 1: Discuss your problem with the owner or general
manager of the Authorised FIAT/Abarth Dealer
• STEP 2: If your Authorised FIAT/Abarth Dealer still cannot
resolve the problem, contact the FCAA Customer Care Centre.
You will find the relevant contact numbers in Section 4.3
