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Troubleshooting
27
THE PROJECTOR DOES NOT TURN ON
Possible Causes
Solution
There is no power
Check to ensure the power outlet or
battery source is good. Check the
power adapter to ensure a proper
connection with the wall outlet as
well as the projector. Confirm that
the unit is charged and has enough
power.
NO PICTURE / FILE NOT SUPPORTED
Possible Causes
Solution
The video source is not properly
Check the video source signal to
connected or selected
ensure that it is properly connected.
Select the correct input source by
choosing the input desired from the
main menu.
Incorrect file extension / Video is
Please refer to “Specifications” page
encoded with incorrect codec
to see which file types and codecs
are supported. Verify that the file
was encoded properly.
IMAGE IS BLURRED
Possible Causes
Solution
The projector is not in focus
Adjust the focus with the focus
adjustment dial until the image
comes into focus.
Image appears stretched when
Verify the output setting on device
connected to an external device
is configured to 4:3 aspect ratio
PROJECTOR HAS NO SOUND
Possible Causes
Solution
Incorrect volume settings
Check both volume controls by
playing a file and clicking Vol+ on
the projector and (
) on remote