6
Chapter 3
Troubleshooting
Problem
Solution
HDMI MATRIX 4X2 does
not work
1. Make sure the 5V power is plugged in the HDMI MATRIX 4X2.
2. Check if the power LED light is on.
No Signal or poor image
1. Make sure your video display is HDCP compliant.
2. Plug your HDMI cable to source and display directly, if there is no signal or poor
image, please change another cable.
3. Make sure all HDMI connectors are tightly secured to all HDMI ports.
4. Turn off all equipments and restart all equipments.
※
If the Matrix HDMI Switcher has HDCP compliant issue , please contact video source device and
display customer service for HDCP compliant consulting.
Features Index:
