14
Model Venture IP 480i System Guide
Gateways
Gateways
Within Gateways you can manage:
• Auto Attendant – lets you customize the Auto Attendant which acts
as a system receptionist
• Lines – lets you set up direct inward dialing and authorize access for
outgoing calls
• Audio-on-Hold – lets you configure music-on-hold in your system
Auto Attendant
The Auto Attendant feature acts as a system receptionist. It answers
an incoming call and invites the caller to dial an extension number, enter
the name of the person they are trying to reach, or be transferred to the
receptionist. The Auto Attendant supports up to three greetings: System
Default, Day greeting and Night greeting. You can record Day and
Night greetings of the Auto Attendant. Only one greeting can be enabled
at any time.
To record Day and Night greetings, and enable a greeting:
1.
In
System Options
, navigate to
Gateways
and press
Select
2.
Navigate to Auto Attendant and press
Select
.
3.
Use the
3
4
keys to select the desired Venture IP Gateway.
4.
Press
Select
.
5.
Use the
3
4
keys to select
Day
,
Night
or
Default
greeting.
6.
Press
Record
to record a greeting. This option is applicable to Day and
Night greetings.
7.
Press
Enable
to select the desired greeting. Please note that switching
between Day and Night greetings is not performed automatically.
Following the greeting, the callers will receive short prompts guiding them
to use the system. You can set the language for these prompts to English or
French. English language is used by default. To change the language:
1.
Follow the above steps to step 4
2.
Press
Language
3.
Navigate to the desired language and press
Select
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