AastraLink RP 500 Installation Guide
5
Emergency Dialing Considerations
Emergency Dialing Considerations
Please read this information carefully, as it applies to calling for help in
emergency situations.
Power, network, or telephone service outages
If there is an outage, disruption, or other degradation of the power,
network, or telephone services at your location, Response Point will not
work.
How to dial 911
Please inform all of your employees, visitors, and Response Point users
that they can either dial 911 or 9-911 to access 911 emergency services.
Maintain an alternative means of calling 911
You should maintain a backup means of calling 911 emergency services
(for example, by using a phone plugged into a standard telephone line or a
cell phone) in case of a power failure, telephone service outage, or other
problem that may inhibit you from using Response Point.
811 feature
By dialing 811, you can call back the last phone that was used to dial 911.
This information will be stored for only 24-48 hours after 911 is dialed.
Note: This feature may not work if the phone has not been registered with
the Response Point base unit by your phone system administrator.
911 location obligations that may apply to certain owners of
Response Point
Your telephone company may be required under applicable law to provide
a telephone number and address associated with that telephone number to
emergency services when a caller dials 911. Please note that certain U.S.
(state and/or federal) and foreign laws may require the owner of a multi-
line telephone system (MLTS), such as Response Point, to provide
emergency services with the physical location/address of the phone that
was used to call 911, in addition to the caller’s telephone number.
Compliance with such MLTS laws is your responsibility as the owner of
Response Point. Response Point does not provide to emergency services
the physical location/address of a phone that is used to call 911.
