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Aastra Model 6865i SIP IP Phone

Installation Guide

41-001506-00 REV00 – 04.2014

Summary of Contents for 6865i

Page 1: ...Aastra Model 6865i SIP IP Phone Installation Guide 41 001506 00 REV00 04 2014 ...

Page 2: ...anslate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or dis seminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subje...

Page 3: ...red Network Connection 6 Connecting to the Network and to Power 7 Connecting a Handset or Headset 8 Installation 9 Inserting the Key Card 16 Accessing Your Options via the Phone UI 17 Accessing Your Options via the Aastra Web UI 17 Troubleshooting Solutions 19 Limited Warranty 20 Exclusions 20 Warranty Repair Services 20 After Warranty Service 20 Limited Warranty Australia Only 21 Repair Notice 21...

Page 4: ...your phone system or service provider Requirements SIP based IP PBX system or network installed and running with a SIP account created for the 6865i phone Access to a Trivial File Transfer Protocol TFTP File Transfer Protocol FTP Hypertext Transfer Protocol HTTP server or Hyper Text Transfer Protocol over Secure Sockets Layer SSL HTTPS Ethernet Fast Ethernet LAN 10 100 Mbps Gigabit Ethernet LAN 10...

Page 5: ...ure that you have all of the following items If any part is missing contact the supplier of your phone Additional Accessories Not Included Telephone Handset Handset Cord Two Angle Stand Key Cards and Regulatory Safety Insert Plastic Cover Ethernet Cable s Power Adaptor Wall Mount Kit ...

Page 6: ...t Volume Control High Quality Speakerphone Mute Key Message Waiting Lamp Keypad Goodbye Key Callers List Key Hold Key Redial Key Navigation Select Keys Line Call Appearance Keys Transfer Key Speaker Headset Key Conference Key LCD Screen Options Key Programmable Keys ...

Page 7: ...ing the LEFT key erases the character on the left pressing the RIGHT key sets the option Alternatively pressing the center Select key sets the option as well on spe cific screens Transfer Key Transfers the active call to another number Conference Key Begins a conference call with the active call Options Key Accesses services and options to customize your phone Your System Administrator may have al...

Page 8: ...o the speaker or headset allowing handsfree use of the phone Programmable Keys When programmed allows you to easily perform up to 8 specific functions e g Services Directory Callers List Intercom etc and access enhanced services provided by third parties e g XML applications Key Description ...

Page 9: ...r phone if required See Connecting to the Network and to Power on page 7 for more information Shared Network Connection To connect a network device such as a computer to the phone connect an Ethernet cable into the network port on the back of the phone marked with Plug the other end of the Ethernet cable into the network jack on the network device for which you are sharing the network connection N...

Page 10: ...ant inline power the phone is powered through the network Alert For power use only the GlobTek Inc LPS adapter model no GT 41080 1848 sold separately to connect from the DC power port on the phone to a power source 1 On the back of your phone connect an Ethernet cable into the network port marked with 2 Plug the other end of the Ethernet cable directly into the network jack on the wall To Network ...

Page 11: ...ocate the headset jack marked f If you have a headset with an RJ9 RJ22 4 pin connector insert the headset cord into the jack until it clicks into place Then route the headset cord through the groove as shown in the above illustration If you have a DHSG EHS headset with an RJ45 6 pin or 8 pin connector remove the plastic headset jack adapter and then insert the cord into the jack until it clicks in...

Page 12: ...sonalize their phone viewing preference 1 Locate the stand insertion area on the back of the phone above the various ports 2 Carefully insert the stand into the insertion area and slide the stand towards the right until it snaps in place Note The orientation of the stand determines the viewing angle If the bottom of the stand is installed facing the top of the phone the viewing angle will be 35 If...

Page 13: ...wall plate Direct Wall Mount Installation To mount your 6865i IP Phone directly to the wall Note Refer to the Aastra 6800i Series Wall Mount Kit Installation Guide for additional product and installation details 1 Locate the wall mount insertion area on the back of the phone above the various ports 2 Carefully insert the Wall Mount Connector into the insertion area of your phone ensuring the Verti...

Page 14: ...hook when the phone is mounted to the wall 5 Usingthe providedscrews attach the Wall Mount Base tothe wall ensuringtheVerticalScrewLock Hole is facingup Note Depending on the wall type you may need to use wall anchors Two wall anchors are included with your 6865i IP Phone 6 On the back of your phone connect the provided Ethernet cable into the network port marked with Plug the other end of the Eth...

Page 15: ...ched to the Wall Mount Connector has been omitted in the figure above 8 Insert the locking screws into the Vertical and Horizontal Screw Lock Holes to secure the Wall Mount Connector to the Wall Mount Base Note For clarity the phone attached to the Wall Mount Connector has been omitted in the figure above 9 Place the handset into your phone s handset cradle Wall Mount Connector Attached to Wall Mo...

Page 16: ...nto the insertion area of your phone ensuring the Vertical Screw Lock Hole is facing up and slide the Wall Mount Connector towards the right until it snaps in place 3 Turn over your phone and locate the handset hook found in the handset cradle 4 Using your index finger and thumb rotate the handset hook 180 as illustrated in the figure below The handset hook is now in the correct position ensuring ...

Page 17: ...n place Note Depending on the wall type you may need to use wall anchors Two wall anchors are included with your 6865i IP Phone 6 Align the Wall Mount Base above the screw heads ensuring the Vertical Screw Lock Hole is facing up on the telco wall plate and pull down to lock the Wall Mount Base in place v 7 On the back of your phone connect the provided Ethernet cable into the network port marked w...

Page 18: ...ched to the Wall Mount Connector has been omitted in the figure above 9 Insert the locking screws into the Vertical and Horizontal Screw Lock Holes to secure the Wall Mount Connector to the Wall Mount Base Note For clarity the phone attached to the Wall Mount Connector has been omitted in the figure above 10 Place the handset into your phone s handset cradle Wall Mount Connector Attached to Wall M...

Page 19: ...nt panel of the telephone using the inden tation of the plastic for alignment 2 Place the plastic cover over the paper key card ensuring the plastic cover tabs are inserted into their respective slots 3 Press the plastic cover down firmly to even out and secure the plastic cover to the phone Intercom Services Directory Home DND Kids Paper Key Card Intercom Services Directory Home DND Kids Plastic ...

Page 20: ...to an option use the UP and DOWN navigation keys to scroll through the list 3 Press the RIGHT navigation key the Select key or press the number of the corresponding option using the keypad to select an option 4 Use the navigation keys to change and set various options 5 Press the LEFT navigation key or the Goodbye key at any time to exit without saving changes Aastra Web UI 1 Open your web browser...

Page 21: ...a tor or User A longer list of options display in the side menu for an Administrator 2 At the prompt enter your username and password and click OK Note For a user the default user name is user and the password field is left blank The Network Status window displays for the IP Phone you are accessing 3 You can logout of the Aastra Web UI at any time by clicking Log Off ...

Page 22: ...to your phone If your network does not provide inline power over Ethernet you can obtain a PoE inline power injector to provide power over Ethernet locally to your phone See the section Con necting to the Network and to Power on page 7 for details Why does the telephone wobble Make sure the cords are routed properly through the back of the phone as indicated in the section Connecting a Hand set or...

Page 23: ...ges and or long distance charges which result from unauthorized and or unlawful use Aastra shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customer s use of or inability to use this product either separately or in com bination with other equipment This paragraph however shall not apply to co...

Page 24: ...o be provided with all products returned for warranty repairs Exclusions Aastra does not warrant its products to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the product is in you...

Page 25: ...ly of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the provisions of Part 5 4 of Schedule 2 to the Competition and Consumer Act 2...

Page 26: ...and or unlawful use While every effort has been made to ensure accuracy Aastra will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2014 Mitel Networks Corporation www aastra com ...

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