Telephone 0800 987 8000
Inclarity Communications Ltd. Unit G16 The Perfume Factory, Wales Farm Road, London W3 6UG
Using Your Handset
To Make a Call
Lift the handset and enter the target telephone
number or VoIP Extension number. If the handset
does not auto-dial then press the
Select
key
(center of the
Navigation
dial) to begin the call.
N.B. UK calls should be dialed using the full STD
area code.
Speakerphone Mode
Dial a new call by pressing the
Speaker
key
instead of lifting the receiver.
While on an active call press the
Speaker
key to
change the mode of the call.
On/Off Hold
Whilst on an active call press the
Hold
key. To
resume the call press the
Hold
key again.
Call Transfer
Whilst on an active call press the
Transfer
key
(third
Programmable
key) and the caller is placed
on hold. Enter the target telephone number or VoIP
Extension number of the new party. Wait for this call
to connect, announce the call and press
Transfer
a
second time to complete the call transfer.
N.B. You can press the
Goodbye
key to cancel the
transfer and return to the original caller.
Call Lists & Redial
Press the
Redial
key (second
Programmable
key)
to see a list of the calls you have made recently. Use
the Up and Down navigation keys to search through
the list. To redial, select the appropriate call in the
list and then press the
Redial
key again.
Handset Volume
When the receiver in on-hook, press the
Volume
Control
keys to change the ringing volume. When
the receiver is off-hook press the
Volume Control
keys to change the volume of the receiver.
Group Call Pickup
If you see another VoIP phone within your Group
ringing, but your phone is not ringing, you can dial
*98
to intercept that call on your handset.
Personal Voicemail
The handset display will change to alert you when
you have voice messages waiting. You can retrieve
these messages by dialling
1571
.
N.B. If you are away from your handset you can also
check your messages by dialling
08456999003
from any other phone.
Inclarity Phone Manager
Your personal Follow Me (call forwarding) and Voicemail settings can be controlled in more detail using an online
web portal called Phone Manager.
https://myphone.inclarity.co.uk
and enter your VoIP telephone number and associated password.
If you do not know your password then contact your site IT manager, or alternatively contact our Support team
for assistance.
More information on how to use the Phone Manager portal can be found in our
Phone Manager User Guide
.
