22
Model 6751i RP Phone Installation Guide
Troubleshooting Solutions
Troubleshooting Solutions
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone
and handset. See the section
"Connecting a Handset"
on
page 11
for
information.
Why is my speakerphone not working?
If the speaker light goes out, the phone is set up to be used only with a
handset. If the light stays on steady and you hear dial tone, you can
alternate between the speakerphone and the handset by pressing
.
Why is my display blank?
Ensure that power is being provided to your phone. If your Network does
not provide Inline power over Ethernet, you can obtain an additional
accessory, the a PoE inline power injector, to provide power over
Ethernet locally to your phone. See the section
"Connecting to the
Network and to Power"
on
page 9
for details.
Why can I only see 1 option when the installer or user guide says
there are more?
The telephone screen will only show 1option at a time. To see more, press
the down arrow button
.
Why does the telephone wobble?
Make sure the cords are routed properly through the back of the phone, as
indicated in the section,
"Connecting a Handset"
on
page 11
. Check that
the leg stands have been properly snapped into place. Since the legs can be
oriented in two different ways and in two different positions to offer four
different phone viewing angles, check that both legs are oriented in the
same direction and in the same position on either side of the phone.
Speaker
Speaker
