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NHH 03.05.2013 

41-001368-00 Rev 00  – 01.2011 

14

 

 

Access context-sensitive Help for a specific screen

 

 

• 

From the screen that you are in, select 

Menu

 and then select 

Help

.

 

Access the general Help for the phone

 

IP Phone UI

 

 

From your phone's 

 

Home

 

 screen, select 

 

Menu

 

, and then select 

 

Help

 

.

 

IP Phone UI

 

Summary of Contents for 6721ip

Page 1: ...tions you can contact IT support at hjelp nhh no or at your closest IT support office Software clients for PCs will be rolled out on all Staff computers by the end of May 2013 extending the functionality of your phone with presence information instant messaging voice and video conferencing desktop sharing and more Software clients for PC Macs and mobile clients will also be made available for down...

Page 2: ...1ip Work Smart User Guide Sign in using a PIN 3 Make a call 4 View contact card 5 Receive a call 6 Use call controls 6 View call logs 7 Check voice mail 7 Manage multiple calls 8 Escalate a call to a conference call 10 Transfer a call 11 Access phone settings and help 13 ...

Page 3: ...ng your PIN and telephone number or extension you can sign in on the phone and start communicating with your contacts To sign in to your phone using your PIN 1 Enter your phone number or extension and then select Next 2 Enter your PIN and then select Sign In IP Phone UI ...

Page 4: ...pPress and hold the 0 key to dial a 2 From the Contacts screen use the up and down arrow buttons on the phone to select the contact and then select Call Call by searching for a contact using the keypad 1 Press the numbers on the phone keypad that correspond to the contact name or the phone extension For example to find Tony Smith press 8669 76484 where is the space between the first and last name ...

Page 5: ...u can see the contact s phone numbers schedule information the phone number of the most recent call and a personal note if the contact has written one To view a contact card IP Phone UI 1 From your phone s Home screen select the Contacts icon 2 From the Contact Groups screen select the group your contact is in and then select a contact name 3 When you finish viewing the contact card select Close ...

Page 6: ...end the caller directly to your voice mail select To Voice Mail Use call controls Use the buttons at the bottom of phone key panel to adjust the headset volume or mute the microphone or speaker Notes If you adjust the loudspeaker volume during an audio session the volume setting is retained for all subsequent calls You can mute everyone but yourself when you are in a conference call from the In Ca...

Page 7: ...s Home screen If you have unheard voice mail messages the Voice Mail icon displays a number indicating the number of voice mail messages and a red light comes on at the upper right corner of your phone The Voice Mail screen displays the phone number message date and time of the call For contacts listed in your personal contacts or corporate directory the name and contact card of the sender also di...

Page 8: ...lls When you are in a call you will see several call controls that you can use to manage multiple calls Answer a second call When you are in a active call from the Incoming call screen select Answer Your active call is placed on hold and your second call is answered Place a call on hold IP Phone UI From the In Call screen select Hold IP Phone UI ...

Page 9: ... Call screen use the up and down arrow buttons to select the call that you want to activate and then select Resume 2 Enter a phone number or select a contact and then select Call IP Phone UI Make a new call and put the active call on hold IP Phone UI 1 From the In Call screen select Menu and then select New Call Your active call is put on hold ...

Page 10: ...a conference call 2 To add a participant enter a phone number or select a contact and then select Add To add more participants repeat these steps IP Phone UI You can start a conference call during a phone call and add more participants IP Phone UI 1 From the In Call screen select Menu and then select Add Others ...

Page 11: ...elect a contact and then select Call Consult someone before transferring a call 1 From the In Call screen select Menu and then select Consult then Transfer To 2 Enter a number or select a contact and when the contact accepts select Complete Transfer Transfer a call to someone else IP Phone UI 1 From the In Call screen select Menu and then select Transfer Directly To IP Phone UI ...

Page 12: ...the team that you want to answer the call and give them the number from the notification Transfer a call to a mobile phone From the In Call screen select Menu and then select Transfer to Mobile Phone IP Phone UI 1 From the In Call screen select Menu and then select Transfer to Parking Lot The call will be placed on hold A notification appears displaying a number to call in order to retrieve the ca...

Page 13: ...t Call Ring Tones Phone Unlock PIN Time Zone Date Format Time Format Language High Contrast Text Telephony TTY Malicious Call Trace Note Some of the settings are configurable by the support team and may not be available on your phone 2 From the Settings screen select the setting you want to change Access the Settings menu IP Phone UI 1 From your phone s Home screen select Menu and then select Sett...

Page 14: ...14 Access context sensitive Help for a specific screen From the screen that you are in select Menu and then select Help Access the general Help for the phone IP Phone UI From your phone s Home screen select Menu and then select Help IP Phone UI ...

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