Supplementary features
76
Aastra 5360/Aastra 5360ip
eud-1279/1.2 – R3.0 – 04.2013
Hotline Alarm
The hotline alarm
is mainly used by nursing staff in the health care sector as well as
in all other fields where an Aastra Alarm Server is used.
A user needs help and picks up the handset or presses the loudspeaker key. Thereaf-
ter, he is automatically routed to the hotline destination number preconfigured in the
Aastra Alarm Server, i.e. to the responsible nursing staff. The nursing staff answers the
call and is connected with the user seeking help.
Alarm cancellation delay:
Your system administrator can set a delay (depending on
the Aastra system phone). During this delay the user can enter another call number in
order not to trigger a call on the hotline destination number. If the user does not dial
another phone number during this predefined time or puts the handset back down
again, a connection with the Hotline number is automatically set up.
If the hotline destination number (i.e. the nursing staff ) is busy, the call is routed
according to the system configuration. Contact your system administrator for more
information.
Hotline (for internal users):
User needs help:
User picks up the handset of his phone or presses the loudspeaker key.
➔
A connection with the hotline number is automatically set up after 30 sec-
onds or any predefined time without the user having to do anything else.
Hotline (for external users):
User needs help:
User presses the alarm button or directly dials the hotline destination number.
➔
The connection with the Hotline number is set up.
Note:
Unlike the hotline feature (see chapter
, page
) hotline alarm can only be
used with a specifically configured Aastra Alarm Server.
