E-11
Troubleshooting
Error Prompt
Error
Description
Solution
Overload. The device will
power off.
Stop using this scale for
measurement.
Low Battery. The device will
power off.
Replace all four batteries at the
same time. Please purchase
the authorized batteries for
replacement.
Failure of pairing up your
scale with your smartphone.
Or failure of activation.
Please check below items:
• Bluetooth is ON.
• App is ON.
• Both devices are within the
transmission distance of
Bluetooth.
There has data doesn’t
upload. (The notebook icon
will be displayed.)
Upload the data.