English 14
Troubleshooting
Problem Possible
Reason
Recommended
Action
Batteries are drained.
Replace all batteries with new ones.
Nothing appears in the
display, even when the
power is turned on.
Battery terminals are not in the correct
position.
Reinstall the batteries with negative and
positive terminals matching those indicated on
the battery compartment.
The cuff does not
inflate.
Battery voltage is too low.
(LOW BATTERY mark) blinks. If the
batteries are drained completely, the mark
does not appear.
Replace both batteries with new ones.
The cuff is not fastened properly.
Fasten the cuff correctly.
You moved your arm or body during the
measurement.
Make sure you remain very still and quiet
during the measurement.
The cuff position is not correct.
Sit comfortably and still.
Raise your hand so that the cuff is at the same
level as your heart.
The device does not
measure.
Readings are too high
or too low.
If you have a very weak or irregular heat beat,
the device may have difficulty in determining
your blood pressure.
The value is different from that measured at a
clinic or doctor’s office.
See “Why measure blood pressure at home?”.
Other
Remove the batteries. Place them back
properly and try measurement again.
Note: If the actions described above do not solve the problem, contact the dealer. Do not attempt to open or repair
this product yourself, as any attempt to do so will make your warranty invalid.
