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SYMPTOM: Cloudy water conditions even though the unit appears to be operating properly.
SYMPTOM: Water is backing into the ozonator when the system is ON or OFF.
SYMPTOM: The red LED light is not lit.
When your system is in its ON cycle, a suction of air is being pulled through the tubing
from the ozonator to the return line. When the system is in its OFF cycle, water tends
to flow back in the tubing toward the ozonator. Therefore, mounting your ozone unit as
high as possible in relation to the spa water level is important. There is also a one-way
check valve provided to prevent the back flow of water from reaching the ozonator. As a
secondary precaution, a Hartford Loop in the tubing will help prevent water damage to the
Aquatic 2. Keep in mind, the Hartford Loop should also be hanging above water level.
This means there is no power to the Aquatic 2. Check the electrical connections and then
the fuse.
TROUBLESHOOTING
Possible Cause
Corrective Action
The unit and pump did not operate long
enough
Increase the operating time (minimum 6 hours is
recommended)
Total alkalinity is not correct
Adjust total alkalinity between 80 and 150 ppm
pH is not correctly balanced
Check for proper pH between 7.2 and 7.6
Not enough suction
Clear any obstruction in the water lines or return fitting,
straighten any kinks in the water or ozone plumbing,
and clean the spa filter.
The filter is dirty, loose or cracked
Check/replace the spa filter as needed.
There are metals or minerals in the water
Ozone may react with metals or minerals in the water
(this is common when new water is added) causing
cloudy water. Check alkalinity, pH and clean filter. Run
filtration system and ozone 24 hours.
