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Userinformation/Contact
If your device has a defect or you have problems with it, please contact our Service & Support
Centre.
If you need to send your device to us, please attend to the following points:
1.
Use only the original packaging.
2.
Add a detailed error description.
3.
Add your full name and address and a copy of your purchase receipt.
4.
Stamp and send the package to us (sufficient postage).
Address of our Service Center:
First Service Center
Kleine Düwelstr. 21
DE-30171 Hannover
You can call also our
hotline:
+49 (0)5 11 - 27 04 96 90 or
send a
Fax:
+49 (0)5 11 -161 25 36 or
contact us by
eMail:
