11
reaction to users. Users with a high
sensitivity to chemicals should obtain
medical advice before using the product.
7 Troubleshooting
If your chair fails to operate, if possible
check the following before consulting your
A J Way representative, distributor or A J
Way Customer Services Team:
•
Check the chair is plugged into the
mains and that power is switched on.
Three and 5 button handsets should
illuminate when the activate button is
pressed.
•
Check the cables running from the
chair to the transformer block and from
the transformer to the socket are
securely plugged in at both ends.
•
Check mains fuses and see if another
electrical appliance operates from the
socket.
•
It may be that a thermal cutout has
activated. Switch off chair at mains
and leave transformer to cool for 20 –
30 minutes. Reconnect to mains and
test. If your chair overheats on a
regular basis contact your A J Way
representative, distributor or A J Way
Customer Services Team on
01494
471821.
•
Turn off power at mains. Check
whether any cables have become
damaged or broken. If so, contact
your A J Way representative,
distributor or A J Way Customer
Services Team to organise a
replacement.
•
If your chair is juddering or
excessively noisy in operation, turn off
power at mains, cover carpet and
upholstery and any other nearby
items, place chair in maximum seat lift
position, ensure moving parts are
relatively dust free and spray moving
parts sparingly with light machine oil
(WD40). Wipe off any excess and
then reconnect chair to power, operate
various functions a few times to work
lubricant through the mechanism.
Check that no coins or other objects
have fallen down the sides of the chair
as this can impede the chair’s
movement. If your chair is still
juddering or excessively noisy, contact
your A J Way representative,
distributor or A J Way Customer
Services Team on
01494 471821.
Please note that riser recliner chairs do
make an audible noise during the action of
the chair and some covers, especially vinyl
and leather but sometimes soft covers too,
do emit a creaking or rubbing noise when
the controls are activated. If the chair
makes what you consider to be excessive
noise at any time then please contact your
A J Way representative, distributor or A J
Way Customer Services Team on
01494
471821.
The wrap which covers the seat and legrest
of your chair is a removable floating item
and may in some cases gradually move to
one side in use. This should be moved
back to a central position as soon as this is
noticed to avoid excessive wear and to
maintain an even appearance. To move a
wrap that has moved off centre grip the
wrap at the front on the side you need to
pull towards and with the other hand tap the
seat area in the direction you wish the wrap
to travel until it has centralised.
WARNING: At no time should you
attempt to open any of the electrical
components or make any repairs or
adjustments to the mechanism of your
chair.