15
ADJUSTABLE BASE GUARANTEE
• Online at www.ahbeard.com/customercare
• By email to [email protected]
• Mail in Australia to A.H. Beard Pty Limited, PO Box 41, Padstow NSW 2211
• Mail in New Zealand to A.H. Beard Pty Limited, 260 Roscommon Road, Wiri 2104
HOW TO CLAIM YOUR OUT-OF-POCKET COSTS
Unless otherwise stated in this document, you will bear the cost of claiming under this guarantee.
If you are entitled to claim labour or transportation costs, approved by A.H. Beard before they were
incurred, and which directly relate to the repair of the base, please send your receipt as proof of
payment of these costs to:
A.H. Beard Pty Limited, PO Box 41, Padstow NSW 2211 if you are located in Australia.
A.H. Beard Pty Limited, 260 Roscommon Road, Wiri 2104 if you are in New Zealand.
A.H. Beard will then reimburse you for the costs incurred.
ADDITIONAL TERMS
THIS GUARANTEE DOES NOT COVER:
• Any defect or damage to the base as a result of:
i. mishandling, misuse or abuse of the adjustable base (including during transportation);
ii. any modification to the base which has been made without the prior written consent of A.H.
Beard;
iii. repairs to or the replacement of a part by a person not authorised by A.H. Beard to perform the
repair or replace the part;
iv. connection to an improper power supply;
v. the base being used in any environment or a commercial setting for which it was not intended.
• Any damage to mattresses, bed coverings, bedding cables, electrical cords or accessories supplied
by retailers;
• The cost of service calls not expressly authorised by A.H. Beard for the purpose of educating you
about the A.H. Beard Adjustable Base or to locate proper functioning power outlets;
• Normal wear and tear, or damage caused by mishandling, abuse, misuse or negligence including
folding, bending, standing on or jumping on the base
• A base that, on inspection by A.H. Beard, is found to be stained or in an unsanitary condition
Except as expressly stated, this guarantee does not include any right to be reimbursed or compensated
for physical or financial injury, loss, damage, expense, time or inconvenience (whether direct or indirect)
arising out of the occurrence of the defect in the base or your inability to use the base.
Any use of this product other than the use for which it was originally intended is not the responsibility
of A.H. Beard.
