8e6 Technologies 5K02-24 Quick Start Manual Download Page 1

Page: 1 / 74

GUIDE

Enterprise Reporter

QUICK START

Model: ER

ER3-100 (5K02-55), ER3-200 (5K02-56), ERS-100 (5K02-51),

ERS-200 (5K02-52), ERH-100 (5K02-61), ERH-200 (5K02-24)

Release: 5.0.00 / Updated: 01.07.09

Summary of Contents for 5K02-24

Page 1: ...GUIDE Enterprise Reporter QUICK START Model ER ER3 100 5K02 55 ER3 200 5K02 56 ERS 100 5K02 51 ERS 200 5K02 52 ERH 100 5K02 61 ERH 200 5K02 24 Release 5 0 00 Updated 01 07 09 ...

Page 2: ...es makes no war ranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose 8e6 Technologies shall not be liable for any error or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein The information in this documentation is subject to change with...

Page 3: ...tep 1 Setup Procedures 21 Step 1A Quick Start Setup Procedures 22 Step 1B Console Setup Procedures 29 Step 2 Change User Name and Password Set Self Monitoring 38 Step 3 R3000 Configuration 41 Step 4 Client Workstation Configuration 42 Step 5 Launch the ER Client 43 Conclusion 45 Important Information about using the ER in the Evaluation Mode 46 Administrator Console Expiration Screen 46 ER Client ...

Page 4: ...ications 52 Internal Product Specifications 52 Front of Chassis Control Panel 53 Rear of Chassis 54 Regulatory Specifications and Disclaimers 55 Declaration of the Manufacturer or Importer 55 Appendix SCSI Connected Storage Device 58 Preliminary Setup Procedures 58 Install the Unit 63 Physical Components 65 Specifications 68 ...

Page 5: ...es have populated the database an administrator can use the ER cli ent reporting application to virtually generate an unlimited number of queries and reports from data in the database This data shows which end user is accessing which site the duration of each site visit and the frequency of these visits and can help administrators identify Internet usage abusers develop policies and target sites t...

Page 6: ...tons This section explains how to read LED indicators and use LED buttons for troubleshooting the unit Regulatory Specifications and Disclaimers This section cites safety and emis sions compliance information for ER models 5K02 51 5K02 52 5K02 55 5K02 56 Appendix The appendix explains how to set up the optional NAS SCSI Connect ed Storage Device or SAN unit Conventions Used in this Document The fo...

Page 7: ...111 Domestic US 1 888 786 7999 International 1 714 282 6111 8e6 Taiwan Taipei Local 2397 0300 Domestic Taiwan 02 2397 0300 International 886 2 2397 0300 Procedures When calling 8e6 Technologies regarding a problem please provide the representative the following information Your contact information Serial number or original order number Description of the problem Network environment in which the un...

Page 8: ...ckets 2 1 End User License Agreement EULA 1 envelope containing a CD ROM with PDFs of the ER user guides The latest ver sions of our user guides can be obtained at http www 8e6 com docs er5server pdf administrator http www 8e6 com docs er5_wclient pdf Web client NOTES A coupler is included in the carton if a three foot CAT 5E crossover cable is packaged with your unit instead of a 14 foot CAT 5E c...

Page 9: ...ysical shock Isolated from strong electromagnetic fields and noise caused by electrical devices such as elevators copy machines air conditioners large fans large electric motors radio and TV transmitters and high frequency security devices Access space provided so the server power cord can be unplugged from the power supply or the wall outlet this is the only way to remove the AC power cord from t...

Page 10: ... of the chassis This portion of the installation process requires you to unpack the unit and bezel NOTE The bezel has been packaged separately from the unit to prevent dam age during shipping Front of bezel Outside of left inner rail Inside front end of U shaped handle on left inner rail Inner left rail attached to chassis Pin on right side of bezel ...

Page 11: ...rail slightly backwards to release it from the clips at the side of the chassis and then lay it down beside the chas sis with the inside of the rail facing up D On the inner rail that is still attached to the chassis insert the bezel pin into the bottom hole of the U shaped chassis handle Be sure the pin is pushed all the way in so that it is flush against the handle E Take up the free end of the ...

Page 12: ...zel pin into the bottom hole of the U shaped handle G Slide the inner rail forward beneath the clips to lock it in place H Screw the inner rail back on the chassis I After it is installed the bezel should drop down when it is gently tugged forward and down ward The bezel should remain upright when raised up and closed ...

Page 13: ...er The rack is grounded and will maintain a reliable ground at all times A power cord will be long enough to fit into the server when properly mounted in the rack and will be able to supply power to the unit The connection of the server to the power supply will not overload any circuits The server is only connected to a properly rated supply circuit Reliable earthing grounding of rack mounted equi...

Page 14: ...blies consists of two sections An inner fixed chassis rail that secures to the unit A and an outer fixed rack rail that secures directly to the rack itself B A sliding rail guide sandwiched between the two should remain attached to the fixed rack rail The A and B rails must be detached from each other in order to install To remove the fixed chassis rail A pull it out as far as possible You should ...

Page 15: ...s The first is to lock the server into place when installed and pushed fully into the rack which is its normal position Secondly these tabs also lock the server in place when fully extended from the rack This prevents the server from coming com pletely out of the rack when you pull it out for servicing Install the Rack Rails Determine where you want to place the server unit in the rack Position th...

Page 16: ... the chassis rails into the rack rails keeping the pressure even on both sides you may have to depress the locking tabs when inserting Installing the Server into a Telco Rack If you are installing the 8e6 server unit into a Telco type rack follow the directions given on the previous pages for rack installation The only difference in the installation proce dure will be the positioning of the rack b...

Page 17: ...rack rail assemblies with the 8e6 server unit Each of these assemblies consists of two sections An inner fixed chassis rail that secures to the unit A and an outer fixed rack rail that secures directly to the rack itself B Two pairs of short brackets to be used on the front side of the outer rails are also included ...

Page 18: ...ght outer rail and a long bracket to the rear side of the right outer rail Adjust both the short and long brackets to the proper distance so that the rail can ﬁt snugly into the rack Secure the short bracket to the front side of the outer rail with two M4 screws and the long bracket to the rear side of the outer rail with three M4 screws Repeat these steps for the left outer rail Locking Tabs Both...

Page 19: ...o this by lining up the rear of the chassis rails with the front of the rack rails Slide the chassis rails into the rack rails keeping the pressure even on both sides you may have to depress the locking tabs when inserting When the server has been pushed completely into the rack you should hear the locking tabs click Finish by inserting and tightening the thumbscrews that hold the front of the ser...

Page 20: ...g the 8e6 server unit into a Telco type rack follow the directions given on the previous page for rack installation The only difference in the installation proce dure will be the positioning of the rack brackets to the rack They should be spaced apart just enough to accommodate the width of the Telco rack ...

Page 21: ...c Rim countries Power Supply Precautions Warning Use a regulating uninterruptible power supply UPS to protect the server from power surges voltage spikes and to keep the server operating in case of a power failure In geographic regions that are susceptible to electrical storms 8e6 highly recom mends plugging the AC power cord for the server into a surge suppressor Use appropriately rated extension...

Page 22: ...rous heat and even fire CAUTION There are no user serviceable components inside the chassis The chassis should only be opened by qualified service personnel Never disassemble tamper with or attempt to repair the server Doing so may cause smoke fire electri cal shock serious physical injury or death Do not insert objects through openings in the chassis Doing so could result in a short circuit that ...

Page 23: ...cautions Warning Heed the following safety precautions to protect yourself from harm and the server from damage CAUTION Dangerous voltages associated with the 100 240 V AC power supply are present inside the unit To avoid injury or electrical shock do not touch exposed connections or components while the power is on To prevent damage to the server read the information in this document for selectio...

Page 24: ...losion if the battery on the motherboard is installed upside down which will reverse its polarities CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISPOSE OF THE USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS ATTENTION IL Y A DANGER D EXPLOSION S IL Y A REPLACEMENT INCORRECT DE LA BATTERIE RE...

Page 25: ...k Start setup procedures ER with AC power cord either one of two options PC monitor with AC power cord and keyboard or PC laptop computer with HyperTerminal and serial port cable and USB DB9 se rial adapter if there is no serial port on your laptop Go to Step 1A to execute Quick Start Setup Procedures Administrator Console Setup Requirements The following hardware is required for the Administrator...

Page 26: ...o the rear of the chassis B Turn on the PC monitor C Power on the ER by dropping down the face plate and pressing the large button at the right of the front panel see image below Front of the 1U chassis Once the ER is powered up proceed to the Login screen instructions Serial Console Setup A Using the serial port cable and USB DB9 serial adapter if necessary connect the laptop to the rear of the c...

Page 27: ... a serial console follow these procedures to create a HyperTerminal session A Launch HyperTerminal by going to Start Programs Accessories Communica tions HyperTerminal B In the Connection Description dialog box enter any session Name and then click OK to open the Connect To dialog box ...

Page 28: ... to the serial port on the laptop probably COM1 and then click OK to open the Properties dialog box dis playing the Port Settings tab D Specify the following session settings Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control Hardware E Click OK to connect to the HyperTerminal session ...

Page 29: ...open the Properties dialog box displaying the Connect To and Settings tabs G Click the Settings tab and at the Emulation menu select VT100 H Click OK to close the dialog box and to go to the login screen NOTE If using a HyperTerminal session the login screen will display with black text on a white background ...

Page 30: ...reen A At the login prompt type in menu B Press the Enter key to display the Password prompt C At the Password prompt type in the following s3tup r3k D Press Enter to display the Quick Start menu screen Quick Start menu screen A At the Press the number of your selection prompt press 2 to select the Quick Start setup process B At the login prompt re enter your password s3tup r3k C Press Enter to di...

Page 31: ... Step 1B for content included in the Quick Start setup screens B After making all entries using the Quick Start setup procedures press X to return to the Quick Start menu screen Or to verify the status of the ER and review the entries you made using the Quick Start setup press 1 to view the System Status screen NOTE Changing your password using option C Change Quick Start pass word will change the...

Page 32: ...ay ER host name specified in screen 6 Configure host name DNS server IP address es specified in screen 5 Configure DNS servers Regional timezone setting specified in screen 7 Time Zone regional setting Current status of the ER Current ER software Version installed NOTE Modifications can be made at any time by returning to the specific screen of the Quick Start procedures Log Off Disconnect the Per...

Page 33: ...select Properties Windows ME right click the My Network Places icon and select Properties B Click on Internet Protocol TCP IP to highlight it Windows NT and ME users should select the Protocols or Configuration tab and choose TCP IP Protocol C Click the Properties button WARNING Be sure to make note of the current network settings on the setup workstation as you will need to return them for furthe...

Page 34: ... a CAT 5E coupler was packaged with your unit this coupler can be used if the crossover cable is not long enough for your setup Plug one end of the CAT 5E crossover cable into the ER and the other end into the coupler Plug a standard CAT 5E cable into the other end of the coupler and the free end of the standard CAT 5E cable into the setup workstation Back of the non ER H server Back of the ER H s...

Page 35: ...u may lose data and or damage the file system The Boot Up Process The boot up process may take 5 10 minutes When the drive light remains off for 30 seconds the system is booted up See the Non H Server Specifications section and the H Server Specifications section for a description of front panel LED indicators and buttons If you wish to verify that the unit has been booted up you can perform the f...

Page 36: ...ress and one unused IP addresses Access the Internet A Launch Internet Explorer from the setup workstation B Type in http 1 2 3 4 88 in the address field C Click Go to open the login screen of the Administrator console application Log in to the Administrator Console In the login screen you need to enter the generic User Name and Password A In the User name field type in admin B In the Password fie...

Page 37: ... OK to go to the main screen of the Administrator console Network Settings A From the Network menu at the top left of the screen choose Network Setting to display the Network Settings screen in which you enter LAN settings the ER will use on your network ...

Page 38: ...he traffic designated for the LAN E Enter the Gateway IP address for the default router or firewall that is the main gate way for the entire network segment F Enter the First DNS IP address of the primary Domain Name System name server The server will use this IP address to identify IP addresses on the network G Enter the Second DNS IP address of the fallback DNS WARNING Be sure to make note of th...

Page 39: ...pecify the geographic region of the ER select the language set to display in the console and then select the Network Time Protocol NTP servers the ER will use for time synchronization with Internet clocks B At the Region pull down menu select your country from the available choices C At the Location pull down menu select the time zone for the specified region D Click Save ...

Page 40: ...imary NTP server you wish to use for clock settings on your server B In the Server 2 field enter the IP address of the secondary NTP server The time from this server will be used by your server if the IP address for the primary server fails to be accessed by your server C In the Server 3 field enter the IP address of the tertiary NTP server The time from this server will be used by your server if ...

Page 41: ... the database and result in lost data 1 From the Server menu select Shut Down 2 On the Shut Down screen choose Restart Hardware 3 Click Apply 4 When the Warning screen displays click Restart NOTE From the time you click Restart Hardware you have approximately 2 minutes to perform steps B through E while the ER goes through the Restart process B Disconnect the crossover cable from the ER C Plug one...

Page 42: ...trator workstation You could also use another workstation already on the network that you want to designate as the administrator workstation B Launch IE on the administrator workstation C In the address field enter the LAN 1 IP address you assigned to the ER Step 1B Network Setup Network Settings item C Be sure to include the port informa tion 88 in the address field For example if the ER were ass...

Page 43: ...istrator workstation able to ping the ER Did you restart the ER after changing the network settings If still unsuccessful contact an 8e6 Technologies solutions engineer or technical sup port representative Change User Name and Password A Set up a new administrator user name and password by clicking on the Network pull down menu and choosing Administrators to display the Add Edit Delete Administra ...

Page 44: ... Choose YES to activate monitoring C Enter the Master Administrator s E Mail Address D Click Choice one and enter an e mail address of an individual in your organization that you would like notified if the ER detects any problems when processing data This can be the same e mail address entered in the previous field Enter up to four e mail addresses E Click Save ...

Page 45: ...nter the LAN 1 IP address you assigned to your ER Step 1A Quick Start menu administration menu or Step 1B Network Setup Network Settings item C F Click Add to include this IP address in the Remote Server list box Your R3000 is now set to transfer its log files to your ER via HTTPS NOTE It is recommended you wait for 1 2 hours after the initial installation so sufficient data is available for viewi...

Page 46: ... 0 or later Pop up blocking software disabled if installed High speed connection to ER server Go to the ER server and apply the latest software to the server following the procedures documented in the Software Update screen sub section of the ER Administrator User Guide The CD ROM supplied with the ER contains the ER Administrator User Guide the latest version which can be downloaded from our Web ...

Page 47: ...ch x x x x represents the IP address of the ER server and then click Go to access the login window of the ER client B Enter your Username and Password and then click LOGIN to access the main screen of the client NOTE If you do not have your own Username and Password set up in the ER cli ent the default Username is manager and the default Password is 8e6ReporT ...

Page 48: ...dialog box E Enter the Username F Enter the Password and Confirm Password G Select the User Type Admin or Sub Admin H Click Save to close the dialog box and to add the username to the user list I Exit the client You can now launch the client and enter the password you just set up NOTE For instructions on logging into the client after initial set up refer to the ER Web Client User Guide ...

Page 49: ... the client can be used for generating reports Initially you will only be able to report on IP addresses To implement user names in ER reporting please consult the ER Administrator User Guide Refer to the ER Web Client User Guide for information on generating reports NOTE If you cannot view reports or if your specific environment is not covered in the ER Administrator User Guide contact an 8e6 Tec...

Page 50: ...andard mode of the ER described in the ER Administrator User Guide and ER Web Client User Guide Administrator Console Expiration Screen On the Expiration screen the following message displays at the top of the screen Evaluation Mode Max Data Storage X Weeks in which X represents the maximum number of weeks in the ER s data storage scope In the evaluation mode you will not be able to make adjustmen...

Page 51: ...valuation Mode Enabled displays above the ER Activity frame To the right of this note the Info button displays When this button is clicked an alert box opens with the message Evaluation Mode Max Data Storage X Weeks in which X represents the maximum number of weeks in the ER s data stor age scope Click OK to close the alert box ...

Page 52: ... Guide Non H Server Specifications Physical Specifications Specification Value Height 1 7 43mm Width 16 8 426mm Depth 22 6 574mm Front clearance 2 inches 76mm Side clearance 1 inch 25mm Rear clearance 3 6 inches 92mm Weight 21 0 lbs 9 52 kg ...

Page 53: ... 3V 15 0A Nominal DC output 5V 25 0A Nominal DC output 12V 18 0A Nominal DC output 12V 1 0A Nominal DC output 5V standby 2 0A Regulatory power supply Power Supply Safety EMC USA UL listed FCC Canada CUL listed Germany TUV Certified Europe CE Mark EN 60950 IEC 60950 Compliant Internal Product Specifications Specification ER3 100 ER3 200 ERS 100 ERS 200 CPU 2 0GHz P4 CPU 2 0GHz P4 CPU 3 6GHz P4 CPU ...

Page 54: ... the unit while buttons let you per form a function on the unit LED Indicators and Buttons LED Indicator Key Button Key A Power F Reset B HDD Activity G Power C LAN 1 D LAN 2 E Overheat LED Indicator Color Condition Description Power Green On System On Off System Off HDD Amber Blinking HDD Activity Off No HDD Activity LAN 1 LAN 2 Green On Link Connected Blinking LAN Activity Off Disconnected Overh...

Page 55: ...Specification ERH 100 Value ERH 200 Value Height 1 7 43mm 1 7 43mm Width 17 2 438mm 17 2 438mm Depth 26 8 681mm 26 8 681mm Front clearance 2 inches 76mm 2 inches 76mm Side clearance 1 inch 25mm 1 inch 25mm Rear clearance 3 6 inches 92mm 3 6 inches 92mm Weight 43 0 lbs 19 5 kg 44 0 lbs 19 96 kg ...

Page 56: ...uded in the chassis Rated input frequency 50 60 Hz Rated input current 10A 115V to 5A 230V Rated output power 560W Maximum rated BTU N A see specs below Nominal DC output 3 3V 21 0A Nominal DC output 5V 30 0A Nominal DC output 12V 42 0A Nominal DC output 12V 1 0A Nominal DC output 5V standby 4 0A Regulatory power supply EN 60950 IEC 60950 Compliant UL Listed USA CUL Listed Canada TUV Certified Ger...

Page 57: ...utton is pressed a second time Overheat Fan Fail icon This LED is unlit unless the chassis is overheated NIC2 icon A flashing green LED indicates network activity on LAN2 NIC1 icon A flashing green LED indicates network activity on LAN1 HDD icon In addition to displaying in the control panel this icon also displays on the front panel on each hard drive carrier A green LED indicates hard drive acti...

Page 58: ... power supplies a steady blue UID LED indicator displays when the UID button on the control panel is pressed This LED remains lit until the UID button is pressed again Power Supplies LED indicators The power supplies are located at the right on the rear of the chassis An LED indicator is located above each of the power plugs ...

Page 59: ...cations Commission FCC Class A Notice USA This equipment has been tested and found to comply with the limits for a Class A digi tal device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio fre quency energy and if ...

Page 60: ...56 8e6 Enterprise Reporter Quick Start Guide Electromagnetic Compatibility Class A Notice Industry Canada Equipment Standard for Digital Equipment ICES 003 China Compulsory Certification CCC China ...

Page 61: ...9 336 EEC Standard s Safety EN60950 2001 A11 EMC EN55022 1998 A2 2003 EN55024 1998 A2 2003 EN61000 3 2 2000 EN61000 3 3 2001 Product Name s Enterprise Reporting Appliance Product Model Number s 5K02 51 5K02 52 5K02 55 5K02 56 Year in which conformity is declared 2006 I the undersigned hereby declare that the equipment specified above conforms to the above Directive s and Standard s Location Orange...

Page 62: ...ncluded Save all packing materials in the event that the unit needs to be returned to 8e6 Tech nologies The carton should contain the following items 1 Nexsan Technologies unit 1 Mounting Kit 1 Accessory Kit containing 2 AC Power Cords 1 Ultra SCSI 160 cable Other Required Installation Items In addition to the contents of the Nexsan carton you will need the following items to install the storage d...

Page 63: ...le rack installation stabilizers are attached to the rack For multiple rack installations racks are coupled together The rack is grounded and will maintain a reliable ground at all times A power cord will be long enough to fit into the unit when properly mounted in the rack and will be able to supply power to the unit The connection of the unit to the power supply will not overload any circuits Th...

Page 64: ...e Appendix SAN Installation Step 1 Remove inner slide rail as shown Press down on latch to release Step 2 Attach inner slide rail to chassis using 3 screws as shown NOTE When attaching the extended brackets attach them loosely at first Adjust the length to fit the cabinet and then tighten ...

Page 65: ... and right rear long extended brackets to the outer rail using 2 screws 2 washers and 2 nuts for each bracket NOTE Make sure the flange is on the bottom edge Step 4 Attach left and right front short extended brackets to the outer rail using 2 screws 2 washers and 2 nuts for each bracket NOTE Make sure the flange is on the bottom edge ...

Page 66: ...tallation Step 5 Attach outer rail to chassis using 4 screws and cage nuts per rail 2 at each end Step 6 Slide chassis into outer rail carefully making sure the chassis is level with the slide NOTE It s easier if the drives and power supplies are removed first before sliding the chassis into the outer rail ...

Page 67: ...require the use of the CAT 5E crossover cable and the Ultra SCSI 160 cable A Plug the SCSI cable into the upper right slot on the back of the ER unit see Figure 1 Item A B Plug one end of the CAT 5E crossover cable into the ER unit s LAN 2 port the port on the right see Figure 1 Item B for non H units and Figure 2 Item B for H units Figure 1 Back of the non ER H unit Figure 2 Back of the ER H unit...

Page 68: ...lit the ER can be powered on Shut Down Restart Procedures Follow the procedures in this section if you need to shut down or restart the storage device Shut Down the Storage Device Unit If you need to shut down the storage device always follow these steps Figure 4 LED display A Power off the ER unit first Refer to the Physically Connect the ER to the Network sub step in Step 1B of the ER section fo...

Page 69: ...8e6 Enterprise Reporter Quick Start Guide 65 8e6 Enterprise Reporter Quick Start Guide 65 Appendix SAN Installation Physical Components ...

Page 70: ... of one blower or an alarmingly rapid increase in temperature If the LED is red a blower has failed or the unit is too hot and an audible alarm will sound Power Supply Status The LED is green if both power supplies are functional The LED is red if either power supply has failed and an audible alarm will sound In this scenario an authorized service personnel should examine the LEDs on each power su...

Page 71: ...er or non PSU Blower enclosure errors Silence Button Insert a thin object to temporarily silence the audible alarm This button also is used for confirming creation in the RAID configuration mode Disc Drive Alarm The LED is illuminated yellow if a drive is suspected to be bad Disk Drive Activity The LED is illuminated green when an installed drive is in a ready state During activity the LED will fl...

Page 72: ...es 92mm Weight 74 96 lbs 34kg Table 2 Hardware Component Specifications Specification SATABoy Model Value Power Supplies 2 x 400watt load sharing Cooling 2 x Radial blowers per PSU Interface 10 100 1000 Base T Ethernet RJ45 Protocols TCP IP HTTP SMTP SNMP traps daytime and FTP GUI HTML supports most standard Internet browsers Email Sent via SMTP in event of failure or warning event Trap Sent via S...

Page 73: ...8e6 Enterprise Reporter Quick Start Guide 69 8e6 Enterprise Reporter Quick Start Guide 69 Appendix SAN Installation ...

Page 74: ...venue Orange CA 92865 4232 Tel 714 282 6111 or 888 786 7999 Fax 714 282 6116 Sales Technical Support 714 282 6117 General Office Satellite Office 8e6 Taiwan 7 Fl No 1 Sec 2 Ren Ai Rd Taipei 10055 Taiwan R O C Tel 886 2 2397 0300 Fax 886 2 2397 0306 ...

Search results

Summary of Contents for 5K02-24

Reviews:

Related manuals for 5K02-24

Brands by name

Popular brands

8e6 Technologies 5K02-24, Quick Start Manual

Search results

Summary of Contents for 5K02-24

Reviews:

Related manuals for 5K02-24

Brands by name

Popular brands