Wipe Configuration (Stop>Wipe Config)
This option wipes all configuration settings from memory then restarts the system. Default values will then
be loaded and the system will behave as if it were switched on for the first time.
NOTE – Any options set
during commissioning will be lost and need to be re-entered.
Restart (Stop>Restart)
Restarts operation of the system. The BMS output will be de-activated and normal operation will resume.
Troubleshooting
Refer to the Safety instructions. No electrical works should be carried out other than by an appropriately
qualified Electrician. Permits to work may be required at local site conditions. If in any doubt, consult your
system supplier.
Problem
Probable Cause
Solutions
No Power – controller
dead – no backlight on
LCD
No power supply from
distribution board
Fuse failed
PCB damaged
Check 240 vac 50hz supply at
power input terminals.
Check Fuse F1
Replace PCB, contact
manufacturer.
Backlight on – no
display – no operation
CPU chip missing
CPU chip badly inserted or
bent pins
CPU chip wrong way round
CPU chip faulty
PCB damaged
Insert CPU
Insert CPU correctly or replace if
necessary
Remove and re-insert correctly
Replace CPU
Replace PCB, contact
manufacturer.
Controller Frozen –
operates normally but
keypad unresponsive
Keypad not connected or
connected wrongly
Check connection
Controller Frozen –
does not operate
normally
CPU or oscillator damaged
Replace CPU, if no success
replace PCB
Float switch appears
not to function
Not connected
Cable damaged
Float not constrained
properly
Check connection to control
panel
Test continuity, replace if
necessary
Tie float in tank such that it
switches up/down around
TC Series Controller v1.30
www.3ptechik.co.uk
09-August-2017
Page 22 of 28
