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3M™ MicroTouch™ Display M1700SS User Guide
22
Document #19-268
Rev AN
Table 3. Common Touch Sensor Installation Issues
Common Installation Issues Possible Solutions
Touch sensor does not respond
to touch
Review the installation procedures. Are all cables connected
properly?
After you installed Touch Software, did you restart your PC to
activate the touch sensor driver?
Are the communication settings correct? Is the touch sensor trying
to use the COM port or IRQ of another device (for example, a
mouse)? If so, a hardware device conflict will result and the touch
sensor will not work.
Touch sensor is not accurate
Calibrate the touch sensor for the current video resolution and
operating system.
Cursor does not follow finger
movement or does not reach the
edges of the sensor
Calibrate the touch sensor for the current video resolution and
operating system.
Cursor is not located directly
underneath your finger
Open the touch sensor control panel and make sure all cursor
offsets (vertical, edge/horizontal) are turned off.
Calibrate the touch sensor for the current video resolution and
operating system.
Cursor is extremely jittery or
erratic
Stabilize the cursor by adjusting the operating frequency of the
touch controller using the touch sensor control panel.
Summary of Contents for M1700SS - MicroTouch - 17" LCD Monitor
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