
Model C860
Operation
3M 2003 January
11
Communication During Off-Peak Hours
During off-peak hours, the cross-lane module is turned
on
to enable a single
operator to communicate with customers in either lane (1
or
2).
1. An alert tone sounds in the headset when the system detects a customer
(vehicle) at the menu sign:
•
The alert tone for Lane 1 belt packs is a single beep that repeats at 2-
second intervals.
•
The alert tone for Lane 2 belt packs is a double beep that repeats at 2-
second intervals.
2. When you hear the
single beep
alert tone, press and hold T1 and talk to the
customer at menu sign 1. Release T1 to listen.
When you hear the
double beep
alert tone, press and hold T2 to talk to the
customer at the menu sign 2. Release T2 to listen.
Use this mode to operate “hands free.” The talk lock mode is only available
with duplex system configurations.
In this mode, the belt pack automatically switches from standby to talk/listen
when a customer is detected. The belt pack automatically switches back to
standby when the customer leaves.
Note
“Hands free” operation (talk lock mode) prevents all other headset operators
from talking. “Hands free” will not work in cross-lane mode.
To use the talk lock mode, press the talk lock switch on the belt pack. To return
to normal operation, press T1 or P.
Talk Lock Mode
(“Hands Free”)