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Initialize Your Voice Mailbox

1.

Pick up the handset and press 

MSG

 or 

 and follow 

the voice prompts to set up your mailbox number and 
create a password.

2.

Follow the voice prompts to record a name
announcement and personal greeting. The mailbox is 
ready to use.

Access Your Mailbox

From Your VCX Telephone

1.

Pick up the handset and press 

MSG

 or 

.

2.

Enter your password.

3.

Follow the prompts to listen to your messages. If you 
have no messages, the voice prompt presents the Main 
menu.

•  From Any Internal VCX Telephone

1.

Pick up the handset and press 

MSG

 or 

.

2.

At the password prompt, press 

*

.

3.

At the next prompt, enter your extension number.

4.

Enter your password.

•  From Any External Telephone

If you can dial your telephone extension directly: 

1.

Press 

during your greeting. 

2.

At the prompts, enter your extension and password, and 
then press 

#

.

If you dial your organization’s main telephone number: 

1.

If the Automated Attendant answers, press 

* * 

during the greeting. At the prompts, enter your 
extension and password, and press 

#

2.

If the receptionist answers, ask to be transferred to your 
voice mail. Press 

during your greeting

.

 At the prompts, 

enter your extension and password, and then press 

#

.

Retrieve Messages 

1.

Pick up the handset and press 

MSG

 or 

.

2.

At the prompt, enter your password and press 

#

.

3.

Press 

1

 to access the Messages menu.

4.

From the Messages menu:
a. Press 

1

 for new messages.

b. Press 

2

 for saved messages.

c. Press 

3

 for deleted messages.

5.

From the New, Saved, or Deleted Messages menu:
a. Press 

1

 to listen to a message.

b. Press 

2

 to save a message.

c. Press 

3

 to delete a message.

d. Press 

4

 to reply to a message.

e. Press 

5

 to access the Message Options menu.

f. Press 

6

 to forward a message.

g. Press 

7

 to replay the last 10 seconds of a message.

h. Press 

8

 to pause the message for 10 seconds.

i.

Press 

9

 to fast-forward 10 seconds in the message.

j.

Press 

0

 to access Help.

k. Press 

#

 to move to the next message.

l.

Press 

*

 to return to the previous menu.

Reply to a Message

1.

From the New, Saved, or Deleted Messages menu, 
press 

4

, and then 

1

.

2.

At the prompt, press 

to record an announcement for 

the recipient of the message.

3.

Press 

#

 at the end of the recording.

4.

At the prompt, enter the destination extension.

5.

Press 

#

 to send the message.

Forward a Message

1.

From the New, Saved, or Deleted Messages menu, 
press 

6

2.

At the prompt, enter a destination number and press 

#

.

Mailbox Options

1.

Pick up the handset and press 

MSG

 or 

.

2.

At the prompt, enter your password and press 

#

.

3.

From the Main menu, press 

9

.

4.

From Setup Options menu, press 

1

.

5.

From the Mailbox Setup and Greetings menu:
a. Press 

1

 to change your password.

b. Press 

2

 to record, review, rerecord, or delete a 

normal, busy, or extended absence greeting.

c. Press 

3

 to manage scheduled personal greetings.

d. Press 

4

 to record and review your name 

announcement.

e. Press 

6

 to modify what you hear as you review 

messages.

f. Press 

9

 to set up print options.

For more information about these and other features, see the 

3Com IP Messaging Module User Guide

 for the interface 

enabled on your telephone.

VCX™ Business Telephone

Quick Reference Guide

Copyright © 2003–2005 3Com Corporation. All Rights Reserved.

3Com registered trademarks are registered in the United States and may or 
may not be registered in other countries.

3Com and the 3Com logo are registered trademarks and VCX is a trademark 
of 3Com Corporation. Other brand and product names may be registered 
trademarks or trademarks of their respective holders.

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