3Com VCX V7000, Installation Manual

Page: 426 / 488

424 A
PPENDIX
C: R
EPLACING A
F
AILED
D
ISK ON A
VCX S
ERVER
Replacing a Disk
(Single Site)
Use the procedures in this section to replace a disk at a single site that has
either two servers or four servers.
A single VCX site is defined as a site that is not part of a multi-site
configuration.
This section includes these topics:
■
Overview
■
Instructions (Single Site, Two Servers)
■
Instructions (Single Site, Four Servers)
Overview A service person arrives with a laptop and connects it to the serial port on
the down server. The laptop runs a terminal emulation program and
functions as the console terminal because VCX servers have no keyboard
or monitor.
The service person performs these steps on the down server:
■
Replace the disk drive and reboot the system.
■
Wait for the system to complete the reboot process and then
configure the server’s networking parameters.
■
If the down server is part of a redundant pair of servers, compare the
software version on the down server to the software version on the
partner server and, if necessary, download and install a software
upgrade file on the down server.
■
Switch to the new software version.
■
Compare the version of the currently active operating system to the
inactive version and, if necessary, switch to the more recent version.
■
Reboot the server.
■
Reinstall the license key file for the server. The license key file must
have been saved before the disk failure occurred.
■
Configure VCX services.
■
After the configuration script exits, perform any additional procedures
required, depending on the type of server (for example, restore a
database backup file, configure database replication, and so on).