NBX
®
Voice Mail
Quick Reference Guide
If your system uses another voice messaging application,
follow the instructions for your application.
Initialize Your Voice Mailbox
1.
Dial
500
.
2.
When the Automated Attendant answers, press
* *
during the greeting message.
3.
At the prompt, enter your extension number.
4.
The voice prompts guide you through the steps to
initialize your mailbox.
Access Your Messages (Log In to Your Mail Box)
1.
Dial
500.
2.
When the Automated Attendant answers, press
* *
during the greeting message.
3.
At the prompt, enter your extension number and
password, and then press
#
.
Access Your Messages (Log In to Your Mail Box)
from Any Internal NBX Telephone
1.
Dial
500.
2.
At the password prompt, press
*
.
3.
At the prompt, enter your extension number.
4.
Enter your password and press
#
.
Access Your Messages (Log In to Your Mail Box)
from an External Telephone
If you can dial your telephone extension directly:
Press
*
during your greeting. At the prompts, enter your
extension and password, and press
#
.
If you dial your organization’s main phone number:
If the Automated Attendant answers,
press
* *
during the
greeting. At the prompts, enter your extension and
password, and press
#
.
If the receptionist answers,
ask to be transferred to your
voice mail. Press
*
during your greeting. At the prompt,
enter your extension and password and press
#
.
Forward a Message
1.
While you are listening to the message, press
5
.
2.
After the tone, record an introductory message. When
you are finished, press
#,
OR press
#
immediately
without recording a message.
3.
At the prompt, press
1
to begin to forward the
message.
4.
Dial an extension, a voice mail group number, or a one-
touch, personal, or system speed-dial number.
5.
Press
#
after each destination number. Add as many
destinations as you want.
6.
After the last destination number and its
#
, press
#
.
The system sends your message.
Message Playback Options
While you listen to a message, select one of these options:
Press
1
to listen to the first message or repeat the
current message.
Press
2
to save the current message.
Press
3
to delete the current message.
Press
4
to reply to the sender of the current message,
if the sender is internal.
Press
5
to forward the current message.
Press
6
to hear date, time, and sender information.
Press
7
to move back 3 - 5 seconds in the current
message.
Press
8
to pause the current message for up to 20
seconds.
Press
9
to move forward 3 - 5 seconds in the current
message.
Press
#
to move to the next message.
Press
*
to return to the main menu.
Mailbox Options
1.
Dial
500.
2.
When the Automated Attendant answers, press
* *
during the greeting message.
3.
At the prompt, enter your extension number and
password, and then press
#
.
4.
Press
9
and then select one of these options:
Press
1
to change your name announcement or
personal greeting.
Press
2
to change your password.
Press
3
to create or edit personal voice mail group
lists.
Press
4
to enable, disable, or change settings for the
Off-site Notification feature.
For more information about these and additional
telephone features, see the
NBX Feature Codes Guide
for Analog Telephones
in the NBX NetSet utility.
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3Com registered trademarks are registered in the United States and may or may not
be registered in other countries.
3Com, the 3Com logo, and NBX are registered trademarks and NBX NetSet is a
trademark of 3Com Corporation. Other brand and product names may be registered
trademarks or trademarks of their respective holders.
