Limited Warranty
HARDWARE:
3Com warrants its hardware products to be free from defects in workmanship and
materials, under normal use and service, for the following lengths of time from the date of purchase from
3Com or its Authorized Reseller.
If a product does not operate as warranted during the applicable warranty period, 3Com shall, at its
expense, correct any such defect by repairing the defective product or part or, at its option, by delivering
to Customer an equivalent product or part to replace the defective item. All products that are replaced
will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced or
repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period,
whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com pursuant to any warranty.
SOFTWARE:
3Com warrants that the software programs licensed from it will perform in substantial
conformance to the program specifications therefore for a period of ninety (90) days from the date of
purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic media containing software
against failure during the warranty period.
No updates are provided. 3Com’s sole obligation hereunder shall be (at 3Com’s discretion) to refund the
purchase price paid by Customer for any defective software products, or to replace any defective media
with software which substantially conforms to 3Com’s applicable published specifications. Customer
assumes responsibility for the selection of the appropriate applications program and associated reference
materials. 3Com makes no warranty that its software products will work in combination with any
hardware or applications software products provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software products will be corrected.
For any third party products listed in the 3Com software product documentation or specifications as
being compatible, 3Com will make reasonable efforts to provide compatibility, except where the
non-compatibility is caused by a “bug” or defect in the third party’s product.
STANDARD WARRANTY SERVICE:
Standard warranty service for hardware products may be obtained by
delivering the defective product, accompanied by a copy of the dated proof of purchase, to 3Com’s
Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period.
Standard warranty service for software products may be obtained by telephoning 3Com’s Corporate
Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to
3Com’s Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization
(RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged
appropriately for safe shipment. The repaired or replaced item will shipped to Customer, at 3Com’s
expense, no later than thirty (30) days after receipt by 3Com.
Internetworking products
One Year
Network adapters
Lifetime
Ethernet stackable hubs and Unmanaged Ethernet fixed port repeaters
*Power supply and fans in these stackable hubs and unmanaged repeaters
Lifetime*
(One year if not
registered)
One Year
Other hardware products
One Year
Spare parts and spares kits
90 days
