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3Com SuperStack 3C16071B, User Manual

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A

PPENDIX

E: T

ECHNICAL

S

UPPORT

Returning Products for Repair

Before you send a product directly to 3Com for repair, you must first
obtain an authorization number. Products sent to 3Com without
authorization numbers will be returned to the sender unopened, at
the sender’s expense.

Austria
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Germany
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Ireland
Israel
Italy
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Middle East
Netherlands
Norway
Poland
Portugal
Russia
South Africa
Spain
Sweden
Switzerland
U.K.

0800 297468
0800 71429
800 17309
0800 113153
0800 917959
0800 1821502
06800 12813
1800 553117
1800 9453794
1678 79489
0800 3625
1800 945 3794
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800 11376
00800 3111206
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900 983125
020 795482
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Latin America

Argentina
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South America

5411 4510 3200
0800 13 3266
571 629 4827
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800 666 5065
1800 666 5065

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Enterprise Customers:
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Country

Telephone Number

16070ug4.bk.book Page 56 Thursday, December 14, 2000 12:17 PM

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Summary of Contents for SuperStack 3C16071B

Page 1: ...http www 3com com SuperStack 3 Advanced RPS User Guide 3C16071B Part No DUA1607 0AAA04 Rev 01 Published November 2000...

Page 2: ...ubject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DF...

Page 3: ...12 Advanced RPS Chassis Rear View Detail 13 Power Sockets Mains AC Power 13 Power Module Slots 14 Management Module Slot 14 Power Modules 15 Type 1 60 W Power Module 3C16072 15 Type 1 100 W Power Modu...

Page 4: ...s 26 Powering Up the Advanced RPS 26 Checking for Correct Operation 27 Additional Information 27 Connecting an Uninterruptible Power System UPS 28 SAFETY INFORMATION Important Safety Information 29 L...

Page 5: ...d Configurations 43 Power Module Usage 43 Units not supported 47 Obsolete Products 48 TROUBLESHOOTING TECHNICAL SUPPORT Online Technical Services 53 World Wide Web Site 53 3Com Knowledgebase Web Servi...

Page 6: ......

Page 7: ...ably qualified service personnel only Refer to the Type 3 Power Module Installation Guide This guide explains How to install the Advanced RPS How to set up the Advanced RPS to provide the power supply...

Page 8: ...verall description of the Advanced RPS Chapter 1 How to install the Advanced RPS Chapter 2 Safety Information applicable to the Advanced RPS Appendix A Technical Information about the Advanced RPS App...

Page 9: ...more useful to you Please e mail comments about this document to 3Com at pddtechpubs_comments 3com com Please include the following information when commenting Document title Document part number on...

Page 10: ...10 ABOUT THIS GUIDE...

Page 11: ...ility to supply power to your SuperStack network devices in the event of a failure of an internal power supply Alternatively some SuperStack 3 units can use the Advanced RPS as their default power sup...

Page 12: ...ht hand one of the two sockets labelled Primary Pwr A when looking at the rear of the unit Two OUTPUT LEDs arranged vertically are allocated to each power module slot on the rear of the Advanced RPS T...

Page 13: ...nected to relevant input and is OK Off AC power is not connected to relevant input or there is an AC power fault Power Module Status LEDs OUTPUT OK Green Power module is connected to a SuperStack unit...

Page 14: ...mary power source is always connected to inlet A and the backup supply connected to inlet B If the power to inlet A fails the chassis will reset and switch to use inlet B If the power to inlet A recov...

Page 15: ...r is shown in Figure 3 Figure 3 Front View of Connector for 3C16072 and 3C16073 Type 1 Type 1 100 W Power Module 3C16073 This module is suitable for powering a specific range of SuperStack units See A...

Page 16: ...d DC Cable supplied with each power module Use the standard DC cable to provide power redundancy by connecting the outlet of the power module to the Redundant Power System socket on the rear of the Su...

Page 17: ...es can be used with the Type 2 Power Module 3C16074 or the Type 2A Power Module 3C16074A Figure 6 Type 2 DC Y Cable 3C16078 Type 3 DC Cables Use a Type 3 DC cable supplied with each Type 3 Power Modul...

Page 18: ...SuperStack unit directly to the power module using the standard DC cable supplied with the module see Figure 8 The power module acts as a highly reliable power supply that can be swapped in the event...

Page 19: ...ower cycle Some SuperStack units when set up in this configuration can use the Advanced RPS as their primary source of power In the case of Advanced RPS failure the SuperStack unit s own PSU acts as a...

Page 20: ...ule will take the full load The faulty module can be hot swapped that is you do not need to remove power from the chassis before you remove or insert a power module to return the system to full redund...

Page 21: ...ion Before installing or removing any components from the SuperStack 3 Advanced RPS or carrying out any maintenance procedures you must read the safety information provided in Appendix A of this guide...

Page 22: ...ted easily Cabling is away from Sources of electrical noise such as radio transmitters broadband amplifiers and heavy electrical equipment Power lines and fluorescent lighting fixtures Water or moistu...

Page 23: ...s or a tray When mounting the unit you should take note of the guidelines given below CAUTION Disconnect all cables from the Advanced RPS before continuing Remove the self adhesive pads from underside...

Page 24: ...r unit line up with the recesses of the lower unit Installing a Power Module CAUTION The Type 3 DC Power Module is for installation by suitably qualified service personnel only Refer to the Type 3 Pow...

Page 25: ...C Power Module is for installation by suitably qualified service personnel only Refer to the Type 3 Power Module Installation Guide 1 Take off the blanking plate by removing the fixing screws Keep the...

Page 26: ...safe as it will need to be replaced if you remove the cable at any time Connect one end of the cable to the power module outlet and the other end of the cable to the Redundant Power System socket on t...

Page 27: ...g the AC power cord s into a mains outlet Checking for Correct Operation When powered up the INPUT LEDs should light green Only one LED lights if there is only one AC power cord connected If a power m...

Page 28: ...ce of power In the event of Advanced RPS failure the SuperStack unit s own PSU acts as a redundant power supply and will take over supplying power to the SuperStack unit Please refer to the documentat...

Page 29: ...es consignes suivantes de s curit avant d installer ou de retirer l appareil WARNHINWEIS Warnhinweise enthalten Anweisungen die Sie zu Ihrer eigenen Sicherheit befolgen m ssen Alle Anweisungen sind so...

Page 30: ...is connected also operates under SELV The appliance coupler the connector to the device itself and not the wall plug must have a configuration for mating with an EN60320 IEC320 appliance inlet Use on...

Page 31: ...that 3C16071A or 3C16071B appears on the serial number label on the base of the chassis the front panel overlay and also on the packaging label If the A or B suffix is not shown the 3C16071 does not...

Page 32: ...unit une source de courant mise la terre pour assurer la conformit aux normes de s curit C est essentiel que le socle soit install pr s de l unit et soit accessible Vous pouvez seulement d brancher l...

Page 33: ...est pas indiqu le 3C16071 ne fournit pas la fonction double phase et il faut le mettre sous tension partir des sources de courant alternatif de la m me phase Etats Unis et Canada Le cordon doit avoir...

Page 34: ...imitierung nicht berschreiten Das Ger t an geerdete Stromversorgung anschlie en um eine bereinstimmung mit den Sicherheitsbestimmungen zu gew hrleisten Es ist wichtig da der Netzstecker sich in unmitt...

Page 35: ...en SCHUKO 3Com verlangt von Ihnen die Best tigung da Ihr Chassis die duale Phasenfunktion unterst tzt indem Sie nachpr fen da 3C16071A oder 3C16071B auf der Seriennummernplakette an der Chassis Basis...

Page 36: ...36 APPENDIX A SAFETY INFORMATION...

Page 37: ...3Com schedule Package testing paras 2 1 2 2 2 30 and 2 32 Operational testing paras 2 1 2 2 2 30 and 2 13 Safety Agency Certifications IEC 60950 UL 1950 EN60950 CSA 22 2 No 950 EMC Emissions CISPR22 C...

Page 38: ...cal Input Power 167 W Type 2A 100 W Power Module Typical Input Power 167 W Maximum power output 5 V 8 5 A 12 6 V 2 5 A 12 0 V 1 0 A Total output power 60 W maximum Maximum power output 5 V 15 0 A 12 6...

Page 39: ...by suitably qualified service personnel only Refer to the Type 3 Power Module Installation Guide Typical Input Power 365 W Physical Dimensions Maximum power output 27 V 12 0 A Total continuous output...

Page 40: ...40 APPENDIX B TECHNICAL SPECIFICATIONS...

Page 41: ...e per Chassis und halten Sie die Limitierung ein Es ist wichtig da Sie die Limitierung nicht berschreiten Valid Configurations Single Module Configurations The maximum output DC power of the Advanced...

Page 42: ...to the Type 3 Power Module Installation Guide Install the power modules in slots 7 and 8 Install the 100 W and Type 3 Module in slots 7 and 8 and the 60 W Module in slot 5 or 6 whichever is next to t...

Page 43: ...480 W unless you are installing two Type 3 Power Modules For example five Type 1 100 W or Type 2 100W modules using the standard DC cable supplied with the modules will cause over heating to occur wi...

Page 44: ...der 227 3C8228C NETBuilder 228 3C8252A LinkConverter II 252 3C8254A LinkConverter II 254 3C8323C NETBuilder 323 3C8327C NETBuilder 327 3C8352A LinkConverter II 352 3C8354A LinkConverter II 354 3C8421C...

Page 45: ...h 610 3C16900A Switch 1000 24 port also with 3C1206x or 3C16920 2 modules fitted 3C16901A Switch 1000 12 port also with 3C1206x or 3C16920 2 modules fitted 3C16950 Switch 1100 24 port also with 3C1206...

Page 46: ...C16950 Switch 1100 24 port fitted with 3C16970 1 5 modules 3C16951 Switch 1100 12 port fitted with 3C16970 1 5 modules 3C16902 Desk Top Switch fitted with 3C16930 module 3C16940A Switch 3000 FX fitted...

Page 47: ...Baseline 10 100 Switch 24 port SuperStack Products requiring a Type 3 Power Module 3C17700 Switch 4900 3C17702 Switch 4900SX SuperStack Products NOT supported by the Advanced RPS 3C16910 Switch 3800...

Page 48: ...4 port TP also with 3C16630A or 3C16632 Management Module and 3C1206X Transceiver Module fitted 3C16672 FMS II Telco also with 3C16630A or 3C16632 Management Module and 3C1206X Transceiver Module fitt...

Page 49: ...3C16941 LinkSwitch 3000 TP also with 3C16920 2 modules fitted 3C32700A Switch 2700 OC 3 Multimode ATM 3C32710A Switch 2700 DS 3 ATM 3C32711A Switch 2700 OC 3 Singlemode ATM AccessBuilder 3C7204 Acces...

Page 50: ...50 APPENDIX C MODULE CONFIGURATIONS 3C32700A Switch 2700 OC 3 Multimode ATM 3C32710A Switch 2700 DS 3 ATM 3C32711A Switch 2700 OC 3 Singlemode ATM 3C220000A LinkSwitch 2200...

Page 51: ...N Mains power is not present AC cable may be incorrectly connected Power cord may be faulty LED has failed Contact your supplier Power module present No Output LED ON Power module is incorrectly insta...

Page 52: ...52 APPENDIX D TROUBLESHOOTING...

Page 53: ...ebase Web Services 3Com FTP site World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com...

Page 54: ...ur network supplier Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application trai...

Page 55: ...ers Country Telephone Number Asia Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P R of China Singapore S Korea From anywhere in S Korea From Seoul Tai...

Page 56: ...Poland Portugal Russia South Africa Spain Sweden Switzerland U K 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 06800 12813 1800 553117 1800 9453794 1678 79489 0800 3625 1800 94...

Page 57: ...e numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 080...

Page 58: ...58 APPENDIX E TECHNICAL SUPPORT...

Page 59: ...s Guide 8 D Dual phase support 13 F FTP site 54 fuses 25 L LEDs 12 loading limitations chassis 41 M mains AC power Backup Pwr B 13 27 power sockets 13 Primary Pwr A 13 27 management module 14 MIBs 54...

Page 60: ...oducts for repair 56 RPS connector 19 S Safety Information English 29 French 32 German 34 SNMP 14 stacking units 24 T technical support 3Com Knowledgebase Web Services 53 3Com URL 53 network suppliers...

Page 61: ...s software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products w...

Page 62: ...r five 5 years after which time it may be available for a specified fee but in either case only if Customer provides a purchase order number credit card number or other method of payment acceptable to...

Page 63: ...A OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEE...

Page 64: ...the equipment away from the receiver Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits If necessary the user should consult the dealer or an e...

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