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3 C O M
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Features, continued
Switch Management
SNMP V1 / V2 / V3 RADIUS management of switch passwords
Trusted IP Management Addresses
Data Security — Private Port Telnet: SSH v2 (56bit DES); SSL (HTTPS): 40 Bit, 56 Bit DES
RESILIENCY
Support for 3Com Advanced Redundant Power Supply; provides backup power to the switch
Dual software images
Backup and restore of switch settings
MANAGEMENT
Remote Management
Simple Network Management Protocol (SNMP) v1, v2
Software
Dual software images
Backup and restore
Trivial File Transfer Protocol (TFTP) configuration: upload/download
TFTP agent: upload
Configuration
Command line
Serial (RJ-45 supplied)
Telnet
Web-based
SNMP
Time
Simple Network Time Protocol (SNTP)
Mirror port / Roving Analysis Port (RAP)
One-to-one (across stack)
Remote Monitoring (RMON)
Four groups: statistics, history, alarm, and events
IP address allocation
Dynamic Host Configuration Protocol (DHCP)
Manual
Switch access levels
5 user accounts
Remote GUI management
3Com Network Supervisor for basic, turn-key network management for small and
medium businesses (copy provided with product)
• Topology discovery
• Change management reporting
• Capacity planning
• Event logging
• Fault identification and troubleshooting
• Utilization monitoring
Other 3Com Management Applications:
• 3Com Network Director for comprehensive, turn-key network management for the enterprise.
• 3Com Enterprise Management Suite for flexible, extensible management in advanced
enterprise IT environments
OPTIONAL SERVICE AND SUPPORT
Network Health Check
An activity-auditing service focused on improving network performance and productivity
Includes traffic monitoring, utilization analysis, problem identification, and asset deployment recommendations
Extensive report provides blueprint for action
Network Design
Includes review of business plan, extensive inventory of requirements, and complete design document
specifying implementation details
Network Installation
Experts set up and configure equipment and integrate technologies to maximize functionality and
minimize business disruption
Service may include physical site survey and network design and engineering based on evaluation of
business objectives
Project Management
Provides extra focus and resources that special projects demand
3Com engineer(s) manage entire process from initial specifications to post-project review
Using structured methodology, requirements are identified, projects planned, and progress of
implementation activities tracked
3Com Guardian
SM
Maintenance Service
Provides comprehensive onsite support, including advance hardware replacement, telephone technical
support, and software upgrades:
• Telephone support backed by powerful call-tracking database and replication laboratory
• Software upgrades ensure access to pertinent patches
3Com Express
SM
Maintenance Service
Benefits customers who prefer to maintain own hardware
Bolsters in-house resources with convenient and speedy access to 3Com hardware replacements,
software upgrades, and telephone support
