Troubleshooting
25
PC Standby Mode
Causes pcXset Calls
to be Missed
The pcXset application does not wake a PC from standby mode on an
incoming call, so the user misses incoming calls.
Description
The pcXset software provides no mechanism to wake a computer from
standby mode. However, you can set it to prevent the machine from
entering standby mode.
Not all computers support standby mode properly. Therefore, pcxset may
not be able to stop the PC from going into standby mode.
Solution
Select
Options > Display > Prevent Machine from entering Standby
Mode.
Audio Driver
Configuration Error
The following message appears during an audio or microphone test, or
during the pcXset software startup:
Error code [8007xxxxH] Error starting stream. Ensure that
this computer’s multimedia devices are properly installed.
A similar message may appear in the log file:
ERROR: Error starting NBX pcXset [8007xxxxH] Error starting
stream. Ensure that this computer’s multimedia devices are
properly installed.
Description
The Waveform Audio interface returned an error code. There is a problem
with the wave play device.
Solution
1
Open your computer’s Control Panel and view the
Multimedia
or
Sounds and Audio Devices
settings.
2
Verify that there are entries in the
Preferred Device
drop down lists for
Playback
and for
Recording
.
3
To verify that you can play wave files.
