OBTAINING SUPPORT FOR YOUR PRODUCT
3Com offers product registration, case management, and
repair services through
eSupport.3com.
You must have a
user name and password to access these services, which are
described in this appendix.
Register Your Product to Gain Service Benefits
To take advantage of warranty and other service benefits, you
must first register your product at:
http://eSupport.3com.com/.
3Com eSupport services are
based on accounts that are created or that you are authorized
to access.
Solve Problems Online
3Com offers the following support tool:
• 3Com Knowledgebase — Helps you to troubleshoot 3Com
products. This query-based interactive tool is located at:
http://knowledgebase.3com.com.
It contains thousands
of technical solutions written by 3Com support engineers.
Purchase Extended Warranty and Professional
Services
To enhance response times or extend your warranty benefits,
you can purchase value-added services such as 24x7 tele-
phone technical support, software upgrades, onsite assis-
tance, or advanced hardware replacement.
27
CSA Statement
This Class B digital apparatus meets all requirements of the
CanadianInterference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exi-
gences du Règlementsur le matériel brouilleur du Canada.
CE Statement and Manufacturer's Declaration of conformity
A copy of the signed Declaration of Conformity can be down-
loaded from the Product Support web page at
http://www.3com.com/
Also available at
http://support.3com.com/doc/3C1679xC.pdf
VCCI Statement
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