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3Com H3C IMC STANDARD PLATFORM -, Installation Manual

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3Com H3C IMC STANDARD PLATFORM - Installation Manual Download Page 2

 

ii 

Registration and Activation of iMC .....................................................6-1

 

Registering Additional Node Licenses ...............................................6-6

 

7 Security Settings...................................................................................7-1

 

Anti-Virus Software.............................................................................7-1

 

Port Settings.......................................................................................7-1

 

8 FAQ ........................................................................................................8-1

 

Summary of Contents for H3C IMC STANDARD PLATFORM -

Page 1: ...nd Deployment 3 1 Installing iMC 3 2 Installing the iMC Platform 3 2 Installing iMC Service Components 3 10 Deploying iMC 3 17 Deploying iMC in Centralized Mode 3 22 Deploying iMC in Distributed Mode 3 30 4 Access iMC 4 1 5 Removing iMC 5 1 Removing an iMC Component 5 1 Procedure 5 1 Precautions 5 2 Removing all iMC Components at one Time 5 2 Removing iMC Deployed in Centralized Mode 5 3 Removing ...

Page 2: ...ii Registration and Activation of iMC 6 1 Registering Additional Node Licenses 6 6 7 Security Settings 7 1 Anti Virus Software 7 1 Port Settings 7 1 8 FAQ 8 1 ...

Page 3: ...latform which is the required configuration involves such common components as Resource Manager NE Manager Alarm Manager Performance Manager VLAN Manager ACL Manager Intelligent Configuration Center and so on Service components involve User Access Manager EAD Security Policy Wireless Service Manager Voice Service Manager and so on You can select service components as needed The iMC platform is the...

Page 4: ... Unsupported Distributed deployment Supported Supported Unsupported Embedded database Supported For the installation description refer to SQL Server 2005 2008 Installation and Configuration Guide Supported For the installation description refer to SQL Server 2005 2008 Installation and Configuration Guide Supported For the installation description refer to SQL Server 2005 2008 Installation and Conf...

Page 5: ...um requirements Nod es Collect ed unit Online operat ors CPU 1 Mem ory size Java heap size Storage required for installation Storage required for operation 0 5K 20 10 GB 0 5 00 5K 50K 10 1 CPU 4 G 500 M 3 GB 30 GB 0 5K 30 10 GB 500 1K 5K 100 K 10 2 CPU or 1x dual core CPU 4 G 1 G 3 GB 70 GB 0 5K 30 10 GB 1K 2K 5K 200 K 10 2 CPU or 1x dual core CPU 6 G 1 G 4 GB 110 GB 0 5K 50 20 GB 2K 5K 5K 300 K 2...

Page 6: ...n Storage required for operation 0 5 0 0 5K 1 1 CPU 2 G 500 M 3 GB 10 GB CPU1 no less than 3 GHz for Windows in Table 2 1 and Table 2 2 Java heap size Refers to the maximum memory size to be used by Java processes on the iMC Web Server The hardware requirements of iMC differ according to the components and networking circumstances For more information refer to the release notes of each component S...

Page 7: ...ly you can install the database on a separate database server and save the iMC data on the database server To install the database on a separate database server follow these guidelines z On the iMC server install an SQL Server client with the same version as the database z Create a data file folder on the database server and input the path when deploying the iMC components Preparation for Installa...

Page 8: ...ect About In the popup dialog box make sure Version 2005 090 3042 00 is displayed Auto startup of SQL Server service Select Control Panel Administrative Tools Services and make sure the Startup Type item of the MSSQLSERVER is set to Automatic Auto startup of SQL Server Agent Select Control Panel Administrative Tools Services and make sure the Startup Type item of the SQL SERVERAGENT is set to Auto...

Page 9: ...m the current time the system takes a long time to process a large amount of data exceeding the maximum time that the data can be saved in the database which affects the current data sampling speed and results in delay After the processing of such data is complete the delay is gradually recovered z If you modify the system time to a past time data with overlapping time may occur and the data proce...

Page 10: ...ver Management Studio 2 Log in to the database as the sa user 3 Select Security Logins in the navigation tree right click sa and then select Properties from the shortcut menu 4 Select English for Default language 5 Restart the database These languages includes German French Danish Spanish Italian Dutch Norwegian Portuguese Finnish Czech Polish Romanian Slovak Slovenian Greek Bulgarian Russian Turk...

Page 11: ...yed to other servers slave servers z The master server is the management center of iMC It interacts with slave servers to implement network management z A slave server is responsible for specific management tasks for example tasks performed by Performance Manager and by Intelligent Configuration Center iCC z A slave server can only exchange data with the master server To deploy the components on a...

Page 12: ...3com com iMC_Enterprise http www 3com com iMC_Standard Installing the iMC Platform Log in to Windows Server 2003 with the administrator account administrator and then run the install bat file in the downloaded installation package to install iMC After that a window shown in Figure 3 1 appears asking you to select a proper language Figure 3 1 Select Locale Select the Country Region where you are lo...

Page 13: ...If you select other server you need to specify the server address and input the sa password of the corresponding database After the configuration then click OK Then the system starts to check the database connectivity After the installation environment check the iMC Installation Wizard appears If the free hard disk space is less than 1 GB you can still click Go On to install iMC If the installatio...

Page 14: ...stallation environments check the Welcome to 3Com iMC Installation Wizard window appears as shown in Figure 3 3 Figure 3 3 Welcome to 3Com iMC Installation Wizard Click Next The Agreement window appears as shown in Figure 3 4 ...

Page 15: ...3 5 Figure 3 4 Agreement Read the license agreement select Accept and then click Next The Choose Target Folder window appears as shown in Figure 3 5 Figure 3 5 Choose target folder ...

Page 16: ...ndow may be Do Not Install The dependent has not been installed In this case you can view what are the components that this component depends on by right clicking Show Dependent Influence in the component list In the Choose Target Folder window you can also view information about the components that you want to install These components include Resource Manager NE Manager Alarm Manager Performance ...

Page 17: ...wing information z The name description version and disk space required of each component z The installation location of each component z The total disk space z The free disk space of the partition where iMC is installed Click Install The Installing window appears as shown in Figure 3 7 ...

Page 18: ...nstalling common components The wizard shows the process of component installation The installation will take a while After the installation is finished the Installation Completed window appears as shown in Figure 3 8 ...

Page 19: ...procedure refer to section Deploying iMC z If you continue to install service components select the Install other iMC Components check box and then click Finish to enter the Choose folder dialog box as shown in Figure 3 9 z You can directly click Finish to close the window without selecting any of the two check boxes Then on your PC you can select Start Programs 3Com Intelligent Management Center ...

Page 20: ... Install other iMC Components and click Finish The Choose folder window appears as shown in Figure 3 9 Figure 3 9 Choose folder Remove the iMC platform installation CD and load the WSM installation CD into the CD ROM drive Then in the Choose folder window click Browse and select the install components folder on the CD Then click OK A window shown in Figure 3 10 appears to guide you through the iMC...

Page 21: ...3 11 Figure 3 10 Welcome to iMC Installation Wizard Click Next The Agreement window appears as shown in Figure 3 11 ...

Page 22: ...3 12 Figure 3 11 License Agreement Read the license agreement select Accept and then click Next The Choose Target Folder window appears as shown in Figure 3 12 ...

Page 23: ...12 Choose Target Folder The Choose Target Folder window shows the information of the WSM to be installed After selecting an installation path click Next The Installation Summary window appears as shown in Figure 3 13 ...

Page 24: ...3 14 Figure 3 13 Installation Summary After confirming the related installation information click Install The Installing window appears as shown in Figure 3 14 ...

Page 25: ... Figure 3 14 Installing the WSM The wizard is installing the component The installation will take a while After the installation is finished the Installation Completed window appears as shown in Figure 3 15 ...

Page 26: ...the Installation Completed window and click Finish Then perform iMC component deployment as illustrated in section Deploying iMC If you want to install other iMC components select Install other iMC Components in the Installation Completed window and click Finish to begin the installation The installation procedure is similar to that of WSM ...

Page 27: ...iled information refer to section Installing iMC Deploying iMC For the first installation you need to deploy the installed components to make them ready for use The following is an example of deploying iMC in centralized mode and in distributed mode on Windows To facilitate your deployment iMC provides the batch deployment function You can deploy all the components on the same server in batches Yo...

Page 28: ...er and slave servers Performance Manager Master and slave servers Network Asset Management Master and slave servers ACL Manager Master and slave servers Intelligent Configuration Center Master and slave servers NE Manager Master server Report Manager Master server Security Control Center Master server Syslog Manager Master and slave servers VLAN Manager Master server ...

Page 29: ... for the UAM server Policy Server Master and slave servers When deploying this component you need to set an IP address for it Policy Proxy Server Master and slave servers When deploying this component you need to set an IP address for it User Access Manager Portal Server Master and slave servers When deploying this component you need to set an IP address for both this component and the Portal Web ...

Page 30: ...o set a Web service port User SelfService Master and slave servers When deploying this component you need to set an IP address for it and set a Web service port if you do not deploy it on the master server Security Policy Configuration Master server EAD Security Policy Desktop Asset Manager Master and slave servers When deploying this component you need to set a password for the database and an IP...

Page 31: ... Manager Master and slave servers In the case of initial distributed deployment you need to provide the sa password specified in SQL Server installation Voice Service Manager Voice Service Manager Master and slave servers The UAM and EAD components do not support separate database Make sure that the default ports for Java processes of the iMC components are not in use For the ports used for Java p...

Page 32: ...sset Manager TCP 9097 9098 Network Traffic Analyzer and User Behavior Auditor TCP 8051 Deploying iMC in Centralized Mode After installation select Open deployment monitoring agent in the Installation Completed window and then click Finish Then the system automatically starts the intelligent deployment monitoring agent For the first deployment a Batch deploy window appears at the same time as shown...

Page 33: ...nter 3Com Deployment Monitoring Agent Figure 3 16 Batch deploy You can select the components to be deployed from the Batch deploy window In this example all the components are deployed Select all the components in the batch deployment window and click OK to enter the Database Configuration Info window as shown in Figure 3 17 ...

Page 34: ...a If you do not want to use the default location type a new path in the Data File Location text box or click Browse and select one When you install the iMC database separately you can select other server from the Database Location drop down list and then set the IP address of the database server and the path for saving data files make sure that the path has been created on the database server as n...

Page 35: ...ns z Before deploying the Resource Manager you have deployed other components z The sa password has not been modified before you deploy the current component z At least 1 GB of free disk space is available in the partition where you want to store the data files z To install the SQL Server database is installed separately install the SQL Server client first ...

Page 36: ... 19 Configure Web Service Port The default port for HTTP access is 8080 and that for HTTPS access is 8443 You can change these port numbers Make sure that the Web service ports that you set here are not being used by another service After configuring the Web service port click Deploy The Deploying window appears as shown in Figure 3 20 ...

Page 37: ...3 27 Figure 3 20 Deploying iMC components After the deployment the Batch deploy succeeded window appears as shown in Figure 3 21 ...

Page 38: ...ndow select Start iMC Server now and click OK The system will start the iMC service immediately and pop up the Intelligent Deployment Monitoring Agent window as shown in Figure 3 22 On this window select the Deploy tab you can view information about the component deployment ...

Page 39: ...onent click OK Deployment of a single component is similar to the batch deployment Some iMC components depend on others When deploying such components be sure to consider the dependencies between components In the Deploy tab right click a component and select Show Dependent Influence to view the components that the selected component depends on After the deployment is finished you can follow these...

Page 40: ...eath the Start iMC button to make the services start with Windows Figure 3 23 Intelligent Deployment Monitoring Agent To view the running information of each process select the Process tab to enter the process management window Deploying iMC in Distributed Mode ...

Page 41: ...er server the resource management component is deployed and the processes of the deployed components are started z Java Runtime Environment 6 0 is installed on the slave servers You can run the JRE 6 0 setup in the iMC package or download the program from http java sun com To install JRE 6 0 perform the following steps 1 On the slave server launch the Web browser and access http 192 168 4 44 8080 ...

Page 42: ... case of distributed deployment to ensure that all servers are in the same running state you are recommended to use the Network Time Protocol NTP to synchronize the time on all servers The following describes how to deploy iMC in distributed mode Installing the intelligent deployment monitoring agent 1 Start the remote installation wizard iMC provides two approaches to start the remote installatio...

Page 43: ...g box appears as shown in Figure 3 24 Figure 3 24 Whether to launch the intelligent deployment monitoring agent Click OK The Starting application dialog box appears as shown in Figure 3 25 indicating that Java file jre exe is being downloaded If JRE6 0 has been installed on the slave servers the system starts the remote installation wizard when you click OK ...

Page 44: ...for Deployment dialog box appears as shown in Figure 3 27 z Start the remote installation wizard through the iMC installation DVD On the slave servers run the installslave bat file in the install directory of the iMC installation DVD A dialog box for checking database connectivity appears as shown in Figure 3 26 ...

Page 45: ...l appear Type the correct address of the master server and click OK The system will pop up the window for you to choose the target folder for deployment as shown in Figure 3 27 2 Install the intelligent deployment monitoring agent After successfully starting the remote installation wizard you can start to install the deployment monitoring agent ...

Page 46: ...n is C Program Files iMC If you want to deploy iMC in another location you can either type a path or click Browse to select one path After selecting a deployment location click Install to start file download After the files are downloaded the Installation Completed dialog box appears as shown in Figure 3 28 ...

Page 47: ...Programs 3Com Intelligent Management Center 3Com Deployment Monitoring Agent In the displayed window select the Deploy tab and then undeployed components After that right click Batch Deploy For details refer to the deployment procedure of the resource management component in section Deploying iMC ...

Page 48: ... Deploy tab in the Intelligent Deployment Monitoring Agent window appears as shown in Figure 3 29 Figure 3 29 Component deployment information After deploying all components on the master server select Start Programs 3Com Intelligent Management Center 3Com Deployment Monitoring Agent In the displayed window select the Monitor tab and click Start iMC A dialog box appears asking you if ...

Page 49: ...3 39 you want to start all the processes of iMC Click OK After all processes are started iMC is ready for use ...

Page 50: ... page appears Input the correct username and password and then click Login to enter the home page of iMC z 192 168 4 44 is the IP address of the master server and 8080 is the HTTP port for Web services z The username and password of the super user for the system are both admin After installing and deploying the UAM user self service you can access the iMC self service center in one of the followin...

Page 51: ...4 2 192 168 4 66 is the IP address of the server where the UAM user self service is deployed and 8080 is the HTTP port for Web services ...

Page 52: ...om Intelligent Management Center 3Com Deployment Monitoring Agent Step2 In the window displayed select Stop in the Monitor tab to stop all processes of iMC Step3 In the Deploy tab right click the component that you want to remove Step4 Select Uninstall the Component from the shortcut menu A dialog box appears indicating that the component was successfully removed Step5 Click OK An iMC component de...

Page 53: ...ions If the Network Traffic Analyzer NTA and User Behavior Auditor UBA components are deployed on the same slave server when removing either of them be sure to observe the following precautions to avoid impacts on the other component z Back up the iMC server conf qvProcessManager xml file in the installation directory before the uninstallation and replace the existing file with the backup file aft...

Page 54: ...ove the iMC software deployed in distributed mode you must remove the components deployed on the slave server before removing the iMC software deployed on the master server Removing components deployed on the slave server 1 Select Start Programs 3Com Intelligent Management Center 3Com Deployment Monitoring Agent 2 In the window displayed select Stop iMC in the Monitor tab to stop all processes of ...

Page 55: ...ed To remove the components deployed on the master server perform the following steps Step1 Click Stop on the Monitor tab in the Intelligent Deployment Monitoring Agent window to stop all the processes of iMC Step2 Using the Deploy tab of the Intelligent Deployment Monitoring Agent window to remove the components deployed on the master server one by one Step3 After all components deployed on the m...

Page 56: ...imary server upon installation of iMC if you have re installed an SQL server database after you uninstalled iMC z If you fail to install or uninstall iMC manually delete the iMC installation folder and the folder named iMC Reserved in the Windows installation directory otherwise iMC cannot be reinstalled ...

Page 57: ...describes the steps needed to be followed Summary of Process 1 Identify the Serial number for your iMC installation 2 Register the iMC or Node License via eSupport 3 Download the Activation Key file from eSupport 4 Load the Activation Key file into iMC updating your iMC platforms License Please ensure you Register and Activate iMC before Registering and Activating any additional node licenses Regi...

Page 58: ...t web site and login http eSupport 3com com If you have not registered with eSupport you need to Register first by clicking on Register Now Once logged on select Register a Product under the Product Management section of the eSupport Home page The Product Registration Step 1 page will appear as shown in Figure 6 2 Figure 6 2 Product Registration Step 1 ...

Page 59: ...pear as shown in Figure 6 3 Figure 6 3 Product Registration Step 2 License Key Enter the license key for iMC or Node License This can be found on the License sleeve insert Base Product Click on the select button the tick on the right side of the text box and select 3CR number from the list Software Serial Number Enter or paste in the Serial Number displayed on the License Information dialog the Li...

Page 60: ...ster the License Key against the Serial Number and generate the Activation File This may take a few minutes Once the registration of your license key has completed a Successful Registration page will display as shown in Figure 6 5 Figure 6 5 Successful Registration To download the Activation File select View Registration Details This will take you to the Account Registered Product page as shown in...

Page 61: ...6 5 Figure 6 6 Account Registered Product Select the link to the Activation File the File Download dialog will appear as shown in Figure 6 7 Figure 6 7 File Download ...

Page 62: ...K The Activations Succeeded dialog will appear as shown in Figure 6 9 Figure 6 9 Activation Succeeded Reboot the system Your iMC system has now been successfully Registered and Activated Registering Additional Node Licenses Once iMC is Registered and Activated additional Node Licenses can be Registered and Activated to increase the managed Node count of your iMC system This is done in the same way...

Page 63: ...6 7 for the date of purchase of the license during the Registration process ...

Page 64: ...r cluster that is filter the non service data sent to the iMC server In this way abnormal attacks can be effectively prevented You are recommended to use ACL configurations on a firewall rather than on a switch to control data packets otherwise packet fragmentations will be filtered Make sure that the port numbers of all iMC components are not in use For details refer to the following table Table ...

Page 65: ...he access to the iMC through HTTPS TCP 8443 configurable iMC server Port for the iCC to perform configuration management through TFTP UDP 69 iMC server Port for the iCC to perform configuration management through FTP TCP 20 21 iMC server Table 7 2 Port numbers used by the iMC NTA Usage Default port number Location Port for the iMC server to receive logs UDP 9020 9021 6343 iMC server Port for the a...

Page 66: ...7 3 When a firewall resides between the probe and the iMC server you need to configure an ACL on the firewall so that all the IP packets from the probe can be sent to the iMC server ...

Page 67: ...ties on the shortcut menu The Properties dialog box appears 3 Select the Security tab and allow Users to have full control of the folder 4 Click OK After iMC is installed in the Windows Server 2003 64 bit edition the iMC background process cannot be started How to solve the problem This is because the instmsi exe file in the operating system is not updated You can log in to the Microsoft website t...

Page 68: ...t of the imcdata folder on the separate database server During the component deployment process an error message Deployment is stopped with error For details see the log appears and Execute database script error is displayed in the system log Then check the specified log file according to the prompt information and only the error information that the object dbo qv id already exists is displayed Ho...

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