3Com Bigpicture Manual Download | Manualshive

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This manual covers installation and operating instructions for the following 3Com

®

Bigpicture

TM

products:

•

Videophone Camera & Capture Card

3Com, the 3Com logo, and U.S. Robotics are registered trademarks; Bigpicture and the Bigpicture
logo are trademarks of 3Com Corporation or its subsidiaries. Windows and NetMeeting are
registered trademarks of Microsoft Corp. Kai’s Photo Soap Special Edition is a trademark of
MetaCreations. Digital Video Producer is a trademark of Asymetrix. VDOPhone, VDOLive, and
VDOMail are trademarks of VDOnet Corp. iVisit is a trademark of BoxTop Interactive. Any other
trademarks or service marks used in this manual are the property of their respective owners.

Copyright © 1997 3Com Corporation or its subsidiaries
7770 North Frontage Rd.
Skokie, IL 60077-2690

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Summary of Contents for Bigpicture

Page 1: ...es Windows and NetMeeting are registered trademarks of Microsoft Corp Kai s Photo Soap Special Edition is a trademark of MetaCreations Digital Video Producer is a trademark of Asymetrix VDOPhone VDOLive and VDOMail are trademarks of VDOnet Corp iVisit is a trademark of BoxTop Interactive Any other trademarks or service marks used in this manual are the property of their respective owners Copyright...

Page 2: ...deo Capture Card 9 Installing the Video Capture Card s Drivers 10 Software Installation 19 Bigpicture Software Summary 24 The Bigpicture Application Launcher 28 Internet Security Issues 30 Troubleshooting and Online Help Resources 35 IRQ Conflicts Freeing an IRQ 37 IRQ Conflicts Altering PCI BIOS Settings 39 System Locking Readjusting the Video Capture Card s Memory Address 40 If Plug and Play Doe...

Page 3: ...TABLE OF CONTENTS Glossary 45 Specifications 50 Video Capture Card 50 NTSC Camera 51 Regulatory Information and Limited Warranty 53 ...

Page 4: ...es removing red eye or sunlight glare from digital photos or edit video footage into a real mini movie with Asymetrix Digital Video Producer With the addition of a modem you can conduct Internet and point to point H 324 video phone calls using VDONet s VDOPhone VDOMail makes sending video and audio to friends and family as easy as sending regular text e mail BoxTop s iVisit gives you further Inter...

Page 5: ...re video capture card and camera must be installed before the software Determining Your Version of Windows 95 There are different versions of Windows 95 on the market One of the primary ways these versions differ is in the way they handle the addition of new hardware Follow these steps to determine your version of Windows 95 This information will be important during installation 1 Click the My Com...

Page 6: ... the General tab circled in the following screen image The number following the text Microsoft Windows 95 will end with 950 950a or 950b This indicates your version of Windows 95 Write this number on the blank below for future reference Then click OK Windows 95 version _________________ ...

Page 7: ...pport representative will ask you for this serial number This number will help him or her identify your capture card Your video capture card supports Plug and Play installation the fastest easiest way to add new hardware to your PC Windows 95 should do all the work of detecting your new hardware TIP Before you unplug anything label the cords or make a sketch of how things are connected This can be...

Page 8: ...hen remove the cover Your computer may not resemble the computer in the following diagrams but the basic principle for removing the cover should be the same Refer to your computer s documentation if you need further instructions 4 Touch an unpainted metal part of your computer the back panel for example to discharge any static electricity you may be carrying Static electricity can damage electroni...

Page 9: ...on slot inside your computer ISA and PCI see the following diagrams Find an empty PCI slot inside your computer PCI slots are usually white plastic grooves lined with silver metal ISA slots are usually longer black plastic grooves lined with silver metal ...

Page 10: ...d at each corner with the gold edge facing the slot push the card down as gently as possible until it snaps into the expansion slot You will need to apply some pressure to properly fit the capture card into the expansion slot A gentle back and forth motion helps seat the card all the way into the slot If you feel resistance do not force the card into the slot The card may not be properly aligned w...

Page 11: ... to the computer Connecting Your NTSC Camera to Your Video Capture Card You can use the NTSC video camera included in your Bigpicture package a camcorder not included or a VCR not included to channel video signals into your capture card If you wish to use a camcorder or VCR go to Connecting a Camcorder or Other NTSC Device to the Video Capture Card on page 10 Make the following connections to hook...

Page 12: ...nnecting a Camcorder or Other NTSC Device to Your Video Capture Card In addition to the NTSC camera included with your capture card you can connect any NTSC compliant device to the video capture card In this manner you could hook up a camcorder VCR laserdisc player or other NTSC video device You should consult the device s manual for specific information about connecting the device to a source oth...

Page 13: ...male to RCA male cable Plug the RCA male end of the cable into your device s AUDIO OUT jack Plug the 1 8 inch plug into the sound card s 1 8 inch MIC or AUDIO IN jack refer to the sound card s documentation for further information Installing the Video Capture Card s Drivers NOTE If you wrote 950B in the blank on page 4 go to Video Capture Card Driver Installation with Windows 95 Version 950B on pa...

Page 14: ...Capture Card page 43 2 Click Driver from disk provided by hardware manufacturer 3 Click OK and insert the Bigpicture CD into your CD ROM drive 4 When you see the Install From Disk screen type D and then press ENTER If your CD ROM drive uses a letter other than D type that letter in place of D Windows will install the drivers for your video capture card ...

Page 15: ...ndows will install the additional software 6 Once the additional software is installed you will see your normal desktop You should now verify that the installation was a success Click the Windows Start button and point to Settings Then click Control Panel see the following screen image ...

Page 16: ...INSTALLATION 13 7 Double click the System icon circled in the screen image below 8 Click the Device Manager tab ...

Page 17: ...TALLATION 14 9 Double click Sound Video and Game Controllers 10 You should see U S Robotics Video Capture in the Sound Video and Game Controllers listing This indicates that the installation was successful ...

Page 18: ... to install the software for Bigpicture Turn to Software Installation on page 20 Video Capture Card Driver Installation with Windows 95 Version 950B 1 Turn on your computer When Windows restarts it will detect the video capture card You should see the following screen NOTE If you do not see the preceding screen your Plug and Play installation was not successful See If Plug and Play Does Not Detect...

Page 19: ...your desktop Click OK Windows will install the additional software 4 Once the additional software is installed you will see your normal desktop You should now verify that the installation was a success Click the Windows Start button and point to Settings Then click Control Panel see the following screen image ...

Page 20: ...INSTALLATION 17 5 Double click the System icon circled in the screen image below ...

Page 21: ...INSTALLATION 18 6 Click the Device Manager tab 7 Double click Sound Video and Game Controllers ...

Page 22: ...d listed in the preceding screen your Plug and Play installation was not successful See If Plug and Play Does Not Detect Your Capture Card page 43 Software Installation NOTE Before beginning software installation make sure your Windows 95 display is set to 256 colors or higher Also in order to use VDOPhone the live Internet videophone application you need to make sure that Dial Up Networking is in...

Page 23: ... Click Windows 95 Start 2 Then click Run 3 Your Bigpicture CD ROM should be inserted into your CD ROM drive If it is not insert it now Type D setup exe If your CD ROM drive has a letter name other than D type that letter in place of D If you are unsure of the letter name for your CD ROM drive you can click Browse and search for it Then click OK ...

Page 24: ...INSTALLATION 21 4 You will see the following screen The Setup Wizard is preparing your system for installation 5 After you read the Welcome screen click Next ...

Page 25: ...o choose a typical or custom installation We recommend that you click Typical If you click Custom you can choose which software applications will install and determine other aspects of the installation However custom installation requires in depth knowledge of the applications involved When you click Typical the CD will automatically install the software on your system ...

Page 26: ...ftware available on the Bigpicture CD ROM Review each item to familiarize yourself with the applications Keep in mind that your Bigpicture system will be easier to use if you install all of the software included on the CD ROM by choosing the Typical installation ...

Page 27: ...deo playback over the Internet at modem connections and higher It works as a helper application a Netscape plug in or as an ActiveX control VDOMail VDOMail supercharges your e mail to bring you closer to friends family and business associates You can now record video and audio messages and include them as part of any e mail message iVisit iVisit is a powerful enjoyable hardware light video chat ap...

Page 28: ...INSTALLATION 25 8 When you see the following screen click Yes 9 This is the first screen of the Registration Wizard After reading the screen click Next ...

Page 29: ...ollowing screen you are asked which Bigpicture product you purchased Scroll down and select 3Com Bigpicture Video Capture Card and Camera Fill in the rest of the information as required Then click Next 12 The next screen allows you to register your Bigpicture product Click By Mail on the following screen Then click OK ...

Page 30: ...egister regardless of their system s capabilities 13 When the following screen appears make sure the printer selected is the correct destination for your registration information Then click OK Once you have printed your registration information mail it to the following address ATTN 3Com Registration Program PO Box 511220 New Berlin WI 53151 2001 ...

Page 31: ... overview of the Bigpicture application launcher The Bigpicture Application Launcher The Bigpicture application launcher is a quick and easy way for you to access the software programs installed to your computer from the Bigpicture CD You can start the launcher by clicking the Bigpicture Launcher icon in the Windows 95 Start menu ...

Page 32: ...ture Asymetrix DVP video clip editing software MetaCreations Kai s Photo Soap SE photo work shop and VDOnet s VDOLive streaming video player Click Help to select help files for Digital Video Producer s capture and editing applications VDOLive VDOPlayer 3 0 VDOMail and Microsoft s NetMeeting Click Exit to close the launcher You can also exit the launcher by clicking the Bigpicture icon and selectin...

Page 33: ...nd friends and the data you send over the Internet The security of those receiving information from you is also to be considered Your BigpictureTM package allows you to tap into the Internet s vast resources for exchanging and accessing video imagery voice information and other data While 3Com cannot be responsible for any injury to your security or privacy or any security difficulties you may enc...

Page 34: ...ansferring information on the Internet you are sending out information about your Internet address often when you don t even realize it This can be helpful when you are dealing with family friends or business relationships However a stranger might just as easily tap into your address and use it to send you information that you do not wish to receive VDOPhone appears on the CD ROM in your package I...

Page 35: ...ge with every call to your ISP What they allow you to do is to send and receive information over the Internet that can be traced If someone were to intercept your dynamic address they could send to that address but it would only be valid until your next log in It will be invalid almost as soon as they have a chance to send you unwanted information Additionally your ISP should be able to trace who ...

Page 36: ...ensure that they don t have access to the software Unsupervised a child could access video under the X Adult Only category with just a few clicks of a mouse Do not use an actual picture in the photo ID section of VDOPhone setup In VDOPhone setup you have the opportunity to choose an ID photo of yourself to attach to your video messages We recommend that you NOT use an actual photo of yourself or a...

Page 37: ...ng that might offend you or that you do not wish to see Call Screening enables you to see the identity information of the person calling you before you see any images Remember that just as you can see and hear others they can see and hear you unless you disconnect your camera and microphone Implementing these precautionary procedures are just a few ideas that may help ensure your privacy and secur...

Page 38: ...ecognize the video your COM and IRQ ports have the correct COM port capture card and IRQ settings in your software and or in the Windows Control Panel You do not see video in an The camera may not be turned on Verify that the camera is application s video window turned on a green light on the front on the camera indicates power and properly plugged into the capture card ...

Page 39: ... existent source to composite Your software may be set to Change the video format the wrong video format to 160 x 120 pixels and 15 bit RGB A No suitable DirectDraw DirectDraw or Direct X drivers Contact the provider error box appears were not loaded during the manufacturer of your when starting a video initial installation of your video card to obtain the application video capture card required d...

Page 40: ...r an inside Plug and Play discovered an IRQ conflict during installation Plug and Play will not always alert you when such conflicts arise If your system indicates such a conflict follow these steps to rectify the problem 1 In Device Manager double click U S Robotics Video Capture A U S Robotics Video Capture Properties window will appear 2 Click Resources 3 Write down the setting for the interrup...

Page 41: ...controller even when these devices are not present on the system If an interrupt is reserved for a device that you know is not present on your system that interrupt can be reserved for your video capture card 4 Go into your BIOS and disable the peripheral not being used i e the PS 2 mouse or IDE controller mentioned in the preceding sidebar 5 Enter Device Manager highlight the device then click th...

Page 42: ...lot must be configured to support bus mastering The PCI slot must be configured to support INTA PCI Interrupt Class A The PCI INTA must be assigned to a free IRQ or set to Auto Ideally the PCI slot should be set to LEVEL Trigger rather than EDGE Trigger On some systems a specific IRQ will be assigned to a PCI slot in your CMOS settings that conflicts with existing equipment in your system It s imp...

Page 43: ...ettings and click Control Panel 3 Click the System icon 4 Click the Device Manager tab 5 Double click Sound video and game controllers 6 Double click U S Robotics Video Capture to bring up the U S Robotics Video Capture window 7 Click Resources 8 Uncheck the Use Automatic Settings box and double click Memory Range 9 In the box marked Value change the address to 84000000 84000FFF This range works f...

Page 44: ... page 11 If not continue with the next step 2 Click Windows 95 Start point to Settings and click Control Panel Double click the System icon and then click the Device Manager tab on the System Properties screen Look for Other Devices or Unknown Devices in the list that appears If you do not see either of these options in the list continue with the next section to learn about our support options If ...

Page 45: ...on support number After 90 days please call 847 982 5151 Internet FTP Provides free library containing the same files as the BBS site Anonymous FTP to ftp usr com Internet on Demand Provides automatic technical support through a library containing product information quick reference cards and installation help To obtain an index of available documents send a blank e mail to support usr com To have...

Page 46: ...ld and type 3COM to connect to the 3Com forum Are You Still Having Problems Review this manual Call or visit your Bigpicture dealer They should be able to give you assistance If your dealer can t help you review the following options for contacting 3Com s Customer Support department When you call specify your video capture card s serial number found on the capture card and on the outside of the bo...

Page 47: ...arental permission Service available only in the United States If You Must Return the Product to Us Contact 3Com Customer Support If the support representative determines that you need to return the product you will receive an SRO Service Repair Order number You must have an SRO number before returning the product to us Ship the unit postage paid in a strong corrugated cardboard box with plenty of...

Page 48: ...t blocks of audio data are woven into a stream of video frames baud rate A term used to measure the speed of an analog transmission from one point to another Frequently baud rate is incorrectly used to mean bit rate binary digit A 0 or 1 reflecting the use of the binary numbering system only two digits Used because the computer recognizes either of two states OFF or ON The shortened form of binary...

Page 49: ...ytes or characters 640 KB indicates 655 360 bytes or characters carrier A tone signifying a connection the modem can alter to communicate data across telephone lines character A representation coded in binary digits of a letter number or other symbol characters per second CPS A data transfer rate generally estimated from the bit rate and the character length For example at 2400 bps 8 bit character...

Page 50: ...unauthorized users to access the address should they come across it via the Internet It also allows a user to track down the source of an unwanted message Electronic Industries Association EIA Group which defines electronic standards in the U S H 323 An ITU T standard that describes the protocols for the transmission of video and audio via LANs Local Area Networks H 324 An ITU T standard that desc...

Page 51: ...e organization which determines the standards for broadcast and some consumer level video production POTS Plain Old Telephone Service An acronym used by engineers to describe transmission processes and protocols involving regular analog phone lines Analog modems use POTS lines protocol A system of rules and procedures governing communications between two or more devices Protocols vary but communic...

Page 52: ... does not retain information when the power is turned off The modem s RAM holds the current operational settings a flow control buffer and a command buffer ROM Read Only Memory Permanent memory not user programmable V 80 An ITU T standard for modem communications that defines video conferencing ready modems ...

Page 53: ...EO CAPTURE CARD Physical Properties Internal PCI half card Resolution 640x 480 NTSC standard supports burst PCI bus transfers Maximum Frame Rate 30 frames sec at full resolution in overlay mode Power Output jack 5V 1A limit ...

Page 54: ...mm Switches Power on off WB auto fixed BLC contrast image neg pos or flicker reduction Interface One cable video and audio cinch DC power jack Operating temp 0 to 40 degrees Celsius ambient Resolution 512 x 492 pixels NTSC standard Viewing angle 51 x 39 deg Minimum illumination 10 lux CVBS output 75Ω 1Vpp Focal range 0 to ...

Page 55: ...SPECIFICATIONS 52 Audio Signal to noise ratio 48dB Audio output 400 mVRMS in 10kΩ Power Power input DC 5V 5 Power consumption 2 5W may be labeled FL ...

Page 56: ...Caution to the User The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment IC Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference causing equipment standard entitled Digital Apparatus ICES ...

Page 57: ...nd to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC rules which are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this device does cause interference to radio or television reception which ...

Page 58: ...fications to the equipment described in this manual that are not expressly approved by 3Com could void the user s authority to operate the equipment Limited Warranty U S Robotics Access Corp a subsidiary of 3Com Corporation warrants to the original end user purchaser that this product will be free from defects in materials and workmanship for a period of five years from the date of purchase During...

Page 59: ...ED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE U S ROBOTICS SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER INCLUDING WITHOUT LIMITATION LOSS OF REVENUE OR PROFITS FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS LOSS OF DATA OR USE DAMAGE TO EQUIPMENT AND CLAIMS AGAINST THE PURCHASER B...

Page 60: ...by mail Send mail to the following address 3Com 7770 N Frontage Rd Attn Technical Support Dept Skokie IL 60077 2690 You will be given a Service Repair Order SRO number to help 3Com keep track of your limited warranty request Once you have received your SRO number take or send the product postage prepaid and insured to the following address 3Com 8100 N McCormick Blvd U1 Receiving Skokie IL 60076 29...

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