24
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support information
through a variety of services. This section describes these
services.
Information contained in this section is correct at time of
publication. For the most recent information, 3Com
recommends that you access the 3Com Corporation World
Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours a day,
7 days a week, through the following online systems:
■
World Wide Web site.
■
3Com Knowledgebase Web Services.
World Wide Web Site
To access the latest networking information on the
3Com Corporation World Wide Web site, enter this URL
into your Internet browser:
http://www.3com.com/
This service provides access to online support information
such as technical documentation and software, as well as
support options that range from technical education to
maintenance and professional services.
3Com Knowledgebase Web Services
This interactive tool contains technical product information
compiled by 3Com expert technical engineers around the
globe. Located on the World Wide Web at:
http://knowledgebase.3com.com
.
This service gives all 3Com customers and partners
complementary, round-the-clock access to technical
information on most 3Com products.
3C16734_Booklet.book Page 24 Tuesday, July 13, 1999 11:05 AM
