2Wire HomePortal 3801HGV Specification Download Page 2

2Wire, Inc.

1704 Automation Parkway | San Jose, CA 95131 USA 
Main 408.428.9500 | Fax 408.428.9590 | www.2Wire.com

HomePortal® 3801HGV Intelligent Gateway

Firewall Monitor

Eliminate security issues before they 
have a chance to proliferate. Firewall 
Monitor watches for suspicious activity 
and notifies users about attacks.

Web Remote Access

Get fast, easy access to the HomePortal 
network remotely using just a standard 
Web browser, an Internet connection, 
and network password.

Voice Over IP

Two FXS lines via an RJ-14 jack provide 
G.711 or G.729 prioritized voice streams 
over SIP or MGCP, making it easy to add 
enhanced calling services while lowering 
infrastructure costs. 2Wire gateways also 
support wireless-wireline convergence.

Technical Specifications

Local Network Interfaces

Ethernet 10/100 with auto-crossover 

 

(4-port RJ-45)
Wireless 802.11b/g or high-powered 

 

HyperG® access point
HomePNA 3.1 interface over coax, utilizing 

 

CopperGate 3210 chipset

VoIP Functionality

Two (2) derived voice lines via embedded 

 

RJ-14 jack
SIP user agent interoperability with 

 

Broadsoft Broadworks v11.1, Nortel MCS 

5200, Alcatel-Lucent IMS, and Sylantro 

servers
Audio codec: G.711, software upgradeable 

 

to support G.729a
Software upgradeable to support 

 

back-to-back SIP user agent (proxy 

function)
Voice over Wi-Fi support for UMA and IMS 

 

wireless mobile phones

HyperG Wireless Functionality

802.11g wireless access point, backwards 

 

compatible with 802.11b
10 power settings available through 

 

gateway user interface, up to 400mW, for 

both 802.11b and 802.11g, configurable  

via CMS 
WEP64, 128, WPA, 802.1x

 

Multi-SSID

 

Broadband Network Interfaces

VDSL-DMT per G.993.2 standard

 

VDSL Broadband interface over twisted 

 

pair (RJ-11) or Coax 75Ohm F connector
Broadband Ethernet for FTTP applications 

 

(RJ-45)
Broadband auto detection feature (RJ-11, 

 

coax, or RJ-45)

Software Tools and Diagnostics

Greenlight™ provisioning available via 

 

factory-preloaded configuration files
Bulletin messaging system integrated with 

 

2Wire CMS for subscriber messaging
Network support tool to monitor and fix 

 

email and browser application settings

Configuration

Simple Web-based user interface for easy 

 

configuration and diagnostics
Quick summary page with shortcuts to 

 

most commonly used features 

Network Protocol Support

IPv4, IPv6 capable, TCP, UDP, ARP, ICMP

 

DHCP client/server, DNS client/server, 

 

HTTP client and server
Single IP and multi-IP support

 

Multicast IGMP Proxy, IGMP Snooping

 

802.1x broadband network authentication 

 

Diagnostics and Management

Remote management and provisioning via 

 

SSL connection from 2Wire CMS 

(Broadband Forum TR-069)
Supports TR-069 extensions TR-098, 

 

TR-104, and TR-111 
Integrated gateway-based diagnostics 

 

automatically intervene during error 

conditions, intercept subscriber Web 

requests, and provide self-guided 

resolutions
DNS Ping, ICMP Ping, Traceroute

 

Web-based remote gateway technician 

 

view and remote management
Multi-color indicator lights monitor the 

 

connection and assist with troubleshooting

Security

Integrated firewall includes stateful packet 

 

inspection (Layer 4) and local IP spoofing 

verification
Supports stealth mode operation

 

Unique signed security certificate 

 

manufactured into each gateway for 
TR-069 management authentication

NAT/PAT Support

Standard NAT/PAT between LAN and WAN

 

Automated NAT pass-through for LAN 

 

client-initiated VPN tunnels (IPSec, PPTP, 

L2TP), SIP, H.323, RTP
Easy-to-configure NAT pass-through 

 

(pinholes) for common applications 

(games, servers, etc.)
DMZplus for automatic WAN IP assignment 

 

to a local PC
Supports most popular ALGs: HTTP, FTP, 

 

H.323, AIM,
MSGAMES, DIABLO, IPSEC-IKE/ESP, IRC, 

 

MSN, PPTP, RTP, RTSP, and SIP

Software Upgrade

Secure TR-069 upgrade procedure via 

 

2Wire CMS

Standard Hardware Features

TR-068-compliant industrial design and 

 

LED indicators
Horizontal desktop placement, or vertical 

 

standing via provided stand
External power supply

 

Physical Specifications

3.1" x 9.6" x 9.7" (7.8 cm x 24.3 cm x  

 

24.5 cm); without stand: 1.6" x 8.7" x 8.9" 

(4.0 cm x 22.1 cm x 24.6 cm)
1.6 lbs (.70 kg)

 

Power Supply

External PSU: 12V, 3A

 

Operating Environment

Temperature: 0° to 40° C (32° to 104° F)

 

Humidity: 8% to 95%, non-condensing

 

Altitude: 197' – 7,000' MSL

 

Minimum Requirements

Gateway manual configuration and 

 

Greenlight installations require a standard 

Web browser (HTTP VX or higher)
All computers and devices to be connected 

 

to the gateway must have an Ethernet 

network interface or 802.11b/g wireless 

adapter (Windows 98, 2000, ME, XP, Vista, 

and Windows 7 only; Mac OS 8.6 to 9.x, 
and 10.2 or higher)

Features and specifications are subject to change.

 

© 2009 2Wire, Inc. All rights reserved. 2Wire, the 2Wire logo, and HomePortal, HyperG, and Greenlight are trademarks 

and registered trademarks of 2Wire, Inc. in the United States and other jurisdictions throughout the world. All other company names may be trade names or trademarks 
of their respective owners. 5100-000865-000-000 12/09

CMS

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