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SingleTalk

Lift Communicator

User Manual

Version

6.3.0

www.2n.cz

Summary of Contents for SingleTalk

Page 1: ...2N SingleTalk Lift Communicator User Manual Version 6 3 0 www 2n cz ...

Page 2: ...ned herein are registered trademarks and or trademarks or brands protected by law 2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if Declaration of Conformity 2N TELEKOMUNIKACE ...

Page 3: ...niversal version 18 Product Completeness Check Compact version 18 ST Installation Conditions 19 2 3 Mounting Universal version 20 Safety Precaution 20 ST Location 20 Mounting of Panel with ST Electronics 21 Off Panel Microphone Mounting 23 Off Panel Loudspeaker Mounting 23 Indicator Mounting 24 2 4 Mounting Compact version 25 Prior to Mounting 25 2 5 Installation universal version 26 Layout of Ter...

Page 4: ...mination 47 How to Record a Message 48 Setting Acoustic Parameters 49 Switch programming 49 Communication Equipment Abbrev Programming Form 50 3 2 Review of Programming Functions 52 4 Function and Use 57 4 1 Function Description 58 Outgoing Call 58 Checking Call 58 Incoming Call 58 Protection against Unintentional Initiation 58 Automatic Repeated Multiple Numbers Dialing with Confirmation 59 Autom...

Page 5: ...4 Switch Parameters 66 Other Parameters 67 6 Supplementary Information 69 6 1 Regulations and directives 70 6 2 List of Terms and Abbreviations 71 ...

Page 6: ... the 2N SingleTalk product outline its application options and highlight the advantages following from its use Here is what you can find in this section Product Description 2N SingleTalk Components and Associated Products Changes Terms and Symbols Used ...

Page 7: ...ociated products The ST cannot be misused to someone else s debit because it can dial the pre programmed numbers only On the top of it the ST can be provided with various extending modules as needed either on purchase or any time later Advantages of use Basic messages even without the voice recording module Messages of a variable length of 0 to 30 seconds with the voice recording module only Check...

Page 8: ...Product Description 1 1 7 Optional indication elements backlit pictograms incl incandescent lamps ...

Page 9: ...hout extending reproduces manufacturer recorded messages 913641E 2N SingleTalk full version successor to 913408 contains module 913647 enables to record and reproduce own messages extends automatic dialling up to 6 numbers 913642E 2N SingleTalk basic vision blocking module contains module 913649E enables to block the lift in case of telephone line silure 913643E 2N SingleTalk full vision blocking ...

Page 10: ...one switch plus one blocking module can be used 913649E 2N SingleTalk Blocking Module A special switch used for blocking the lift in case of telephone line failure 913650E 2N SingleTalk Amplifier Module Speaker amplifier for noisy environment Adjustable gain 913621E 2N SingleTalk Induction Loop Induction Loop for people with a hearing aid Coil in a holder with 1 m cable Amplifier Module 913650E 2N...

Page 11: ... defined message recording by phone no extending option 913645E 2N Single Talk Compact complete version user defined message recording by phone Extending Modules External Order No Name Description 913646E lift blocking module external lift blocking in the event of telephone line failure Use the product also with other 2N SingleTalk communicators e g to save wires in the lift trailing cable Install...

Page 12: ... increasing the number of telephone lines and PCs Note Service Tools a software for 2N SingleTalk configuring upgrading etc via PC is a free and can be installed separately without 2N LiftManager 5013331E 2N EasyGate Pro GSM gateway for 2N LiftNet 2N SingleTalk Replaces a fixed telephone line Easy installation no configuration requirements Batteries are integrated Call duration until two hours 913...

Page 13: ...odel 2011 o is equipped with a powerfull 50 mm speaker o amplifier installation is easier SW version 10 08 24 o Changed default values of parameters 913 and 914 o Recognizes all dual tones new parameter 946 o New parameter 975 extended message options separately for call before and after confirmation o Extended DTMF 3 command plays user recorded message then identification number and serial number...

Page 14: ...y this information to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device ...

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Page 16: ... the 2N SingleTalk product and its installation Here is what you can find in this section Product Description Before You Start Mounting Universal version Mounting Compact version Installation universal version Installation Compact Version ST Connecting Options ...

Page 17: ...ophone are fitted to the panel Basic slide on terminals are to the left and extending modules lift blocking and switch modules to the right The extending module 913647 is under the cover having no terminals Small connectors at the bottoms are intended for the induction loop for people with bad hearing and LED indicators Typically backlit pictograms even with incandescent lamps are connected to the...

Page 18: ... established pictogram green pictogram indicating the location of the induction loop for people with defective hearing Establishing connection pictogram yellow TRIPHONY pictogram yellow indicates that triphony is active ALARM button window bezel hole microphone hole Figure 2 1 2N Lift SingleTalk Universal version ...

Page 19: ...peaker and microphone in client designed versions the second microphone can be connected by cable CD with a full manual Service Tools and 2N LiftManager This brief manual and a warranty certificate Product Completeness Check Compact version Check the product for completeness before installation please Two terminal blocks line CANCEL should be present on the pins at the lower case connector The fol...

Page 20: ... wall must be perfectly flat Tip Use a portable telephone to check the telephone line function Do you know the telephone line number to be used Check its functionality For a PBX line connection check other relevant conditions as included in the Ways of ST Connection section Make sure that the lift panel has been prepared properly for ST mounting Universal version Check the lift panel for advance p...

Page 21: ... 5 mm or an isolation barrier of a minimum break down voltage of 1 500 V Caution The location appearance and designation of the communicator controls e g the ALARM button have to comply with the applicable lift standards ST Location ST may be mounted into any position as needed the optimum elevation being approximately the height of an adult s mouth The ST mounting place must be beyond the reach o...

Page 22: ...microphone hole and 2 LED holes if necessary Mounting drawing for version with 50 mm speaker 4 spot welded M4 screws on the panel or lift cabin backside typically 2 mm thick stainless steel sheet Perforated loudspeaker area Perforation of ST panel itself is shown here It is possible to use perforation prepared for precious version of panel but if perforated area will be too small or total area of ...

Page 23: ...e the panel Microphone perforation Fit the mounting panel in such a way that it cannot vibrate while operation There may be no gap between the wall surface and the ST panel or if any it must be sealed properly to eliminate acoustic short circuit of the loudspeaker and acoustic coupling between the loudspeaker and the microphone see later Caution Make sure that the microphone hole is sealed properl...

Page 24: ...y default the loudspeaker is panel mounted Since half of 2010 every speaker is connected by cable It allows installation of amplifier module You can also slide the loudspeaker out of its panel bed and place separately if necessary See safety notice in this case see bellow Caution In that case seal the loudspeaker properly to eliminate acoustic short circuit between the front and back loudspeaker s...

Page 25: ...l LEDs to ST with a cable Safety If the LEDs are cable connected make sure that the electric isolation between the panel and the loudspeaker is 1 500 V at least Make sure that the isolation distance between the panel and the loudspeaker is 1 5 mm at least You are prohibited to use standard metal LED holders for an example see the figure to the right Note Make sure that your way of indication compl...

Page 26: ...rawing or as printed 1 1 on the product package The larger hole is intended for cable passage Round the hole edges to avoid cable damage Note The two 2 5 mm large holes in the window area are used where the mounting panel rear is inaccessible The 2 5 mm diameter is suitable for all wall mounting options using plywood chipboard laminated plastic etc with the aid of the screws included For front met...

Page 27: ...NCEL terminal voltage control CANCEL terminal contact control terminals for externally supplied indicators Amplifier module optional power terminal lift blocking contact where the blocking module is placed switch 2 contact where a switch is placed instead of blocking module switch 1 contact where a switch is placed Note The terminals are accessible without removing the cover Layout of Terminals ...

Page 28: ...le after cover removal servicing connector do not connect anything servicing connector button 2 can be connected to two bottom contacts extending module connector extending module mounting spacer Wait LED connector Connection established LED connector External microphone connector Loudspeaker connector Induction loop connector Tip To access connectors at the bottom edge of the board without cover ...

Page 29: ...e In this case it is connected here Induction loop connector The induction loop is not a part of standard packing It has to be placed behind a non metal non magnetic cover in the control panel because the magnetic field of the induction loop cannot go through the metal lift control panel Notes If loudspeaker is placed behind a non metal non magnetic cover it works as the induction loop too Output ...

Page 30: ... button contacts may not be connected to any other circuits In case the above mentioned conditions cannot be met use voltage control Connect the button contacts to the ALARM terminal leaving it in the low position The button can have both the switching and breaking contacts With the breaking contact switch the ALARM INPUT jumper into position NEG ALARM Button Connection Voltage control Tip 12 to 2...

Page 31: ...is connected in this case For this purpose use light guides to conduct light to two panel holes refer to Section Mounting of Panel with ST Electronics These light guides are not included in the standard accessories Cable connected LEDs optional accessories Cable connected LEDs can be used where backlit pictograms are unavailable The LEDs are not included in the standard accessories they are availa...

Page 32: ...t be connected to any other circuits In case the above mentioned conditions cannot be met use the voltage control Connect the switch to the CANCEL terminal leaving it in the low position By default the ST is set for a switch that is closed when the door is open If the switch is closed when the door is closed select parameter 916 see Programming Voltage control DC voltage of any polarity ranging be...

Page 33: ...oop has to be placed behind a non metal non magnetic cover in the control panel because the magnetic field of the induction loop cannot go through the metal lift control panel The induction loop has to be labelled with an appropriate pictogram ear and placed according to applicable standards Installation of Extending Modules Extending Modules Location position 1 for switch 1 position 2 for switch ...

Page 34: ...uipped with overvoltage protection against voltage peaks The switch contact is safely electrically isolated from the telephone line yet designed for weak current applications only It cannot be used for mains voltage of 230 V or 120 V Lift blocking module Installation Lift blocking module order No 913649E can be installed before ST mounting into position 2 without removing the ST cover Having inser...

Page 35: ...k it for compatibility with your ST Modules No 913402E are very similar but are equipped with a diagnostic connector on the upper side They are not fully software compatible and if installed result in the ST error Installation steps 4 Loosen 4 screws and remove the electronics cover 5 Put the module on the connector in such a way that you can see the column thread through the module corner hole 6 ...

Page 36: ...t be 1 500 V for the used button too Make sure that the cables cannot get in contact with sharp edges during installation to avoid insulation damage Check after installation that the isolation distance of 1 5 mm is kept everywhere Use an insulation meter if possible The manufacturer shall not be held liable for any installations made in conflict with the User Manual or the Appendix thereto Termina...

Page 37: ...rgency call deactivation upon door opening contact control any contact For safety reasons these terminals are electrically isolated from the telephone line You need not do anything to activate ALARM if you keep the factory settings For deactivation voltage application or contact closing is necessary To change the settings use parameter 916 for ST and the rotary switch for LN Accident Hazard Make s...

Page 38: ...tion Compact Version 2 6 37 Notes The ALARM button mounted on the cover is still functional when an external button is connected ALARM Button Connection with N O Contact ALARM Button Connection with N C Contact ...

Page 39: ...y Where activation from multiple places is necessary voltage control can be combined with buttons A buzzer or horn can be connected in parallel see the figure to the right Inversion Voltage Control Voltage Activation The figure to the right shows a configuration where voltage is present and activation is caused by non presence of voltage ...

Page 40: ...nnected via the LINE terminals A great advantage is that ST requires no additional power supply for operation For details on ST connection to PSTN PBX and GSM gateway lines refer to the ST Connecting Options section CANCEL Input Connection Door Contact Optional The connection is the same as with the Universal version Follow the instructions included in the Installation universal version section Th...

Page 41: ...sories Apply ST on the pre drilled place and screw the M4 screws including the washers from the rear panel side b If the cabin wall is thick up to 20 mm laminated chipboard e g use four headless 30 mm long M4 screws from the accessories First screw them into the ST back holes and tighten Then get the set through the pre drilled holes and apply the fan washers and nuts from the rear c If the cabin ...

Page 42: ...w you have access to two holes in the window corners Put ST including the connected wires on the pre drilled lift cabin wall Drive and tighten the included screws for plywood chipboard laminated plastic etc wall mounting or short M4 screws with fan shaped washers intended for metal plate mounting with pre drilled M4 threaded holes 5 Replace the window 6 Insert the hex wrench included in the delive...

Page 43: ...phone socket and associated cabling are the network provider s property and may not be tampered with Report the ST installation and submit compliance certification upon request Your follow up cabling must be in conformity with the relevant safety regulations You are recommended to secure your line against piracy e g use a telephone lock GSM Gateway Connection Advantages and disadvantages This is a...

Page 44: ...ee the Tips below For the ST to call outside the building i e via PSTN The line to be used must have the relevant call barring status use a common telephone and try to call outside for check While programming add prefixes for PSTN seizure typically a zero or select a direct PSTN line seizure To enable dispatcher center ST calling identify the line extension to be used and how to reach it from the ...

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Page 46: ...45 3 3 Configuration 2N SingleTalk This section describes configuration of the product 2N SingleTalk Here is what you can find in the section 2N SingleTalk Programming Review of Programming Functions ...

Page 47: ...menu is displayed according to the context The default password is 12345 and you are recommended to change it to protect your equipment against unauthorized access Tip If you forget the service password contact the manufacturer in order not to lose your data You have a 5 second or as selected from 1 to 9 seconds password entering timeout per character if you do not manage to enter a digit within t...

Page 48: ... and enter a new one If the ST rejects the selected parameter number or value the programming procedure can continue the function number must be re entered even if only the value was wrong If you program a false value and it gets stored you can re enter the value of course Programming Termination Having stored all values you needed to change terminate programming by pressing The ST sends a hang up...

Page 49: ... the permanent tone up to 15 s Wait until it stops 4 Now a new message is being recorded The maximum time is 30 s 5 If the message is shorter terminate recording by pressing a digit DTMF on the phone 6 Having completed recording ST hangs up Notes The maximum message length is 30 seconds You are recommended to prepare the message text in advance and check its length Remember to identify the lift an...

Page 50: ...1 and 22 according to the table If you use a new password do not forget to remove the old one Up to 10 various passwords can be programmed for each switch Thanks to it different persons can use different passwords and all you have to do to block one person later is to remove the person s password and keep the other passwords valid All passwords are checked during programming i e it is forbidden to...

Page 51: ...d only if the voice recording module is present 552 checking call memory 2 up to 16 digits empty 553 checking call memory 3 up to 16 digits empty 554 checking call memory 4 up to 16 digits empty 555 checking call memory 5 up to 16 digits empty 556 checking call memory 6 up to 16 digits empty 558 count of automatic dialing cycles for the checking call 0 9 3 cycles 0 automatic dialing disable the fi...

Page 52: ...971 count of message repetitions 0 9 3 messages The first message starts immediately after the dialing is terminated You cannot talk during messages 972 message recording maximum length of 30 seconds Service password Message text The text is recommended to include the lift address 974 lift identification 16 digits Enables lift identification 975 message options 2 digits 55 1st digit type of messag...

Page 53: ...l commands 1 5 cannot be used if parameter 0x8 has value 0 such numbers are regarded as the beginning of a switch password 019 029 039 049 Incoming outgoing function passwords for buttons ALARM 2 3 4 up to 16 digits empty The incoming outgoing function allows skipping over dialing of numbers from the first two memories of the particular button Hence the ST can call the building reception first by ...

Page 54: ...d 903 DTMF level 0 12 6 1 step 1 dB 904 automatic dialing type 0 4 1 0 disabled for all buttons 1 loud dialing with confirmation 2 silent dialing with confirmation 3 4 loud dialing without confirmation1 911 number of rings until incoming call answering 1 99 2 Defines the moment of pick up during ringing ATTENTION Select 1 if connected to Lift Call Connect Order No 91330808E 912 maximum call durati...

Page 55: ...c dialing 942 min busy tone period 0 2 55 s 8 0 08 s These parameters set the busy tone detection 943 max busy tone period 0 2 55 s 70 0 7 s 944 max tone space difference 0 2 55 s 10 0 1 s 945 min count of busy tone periods 2 9 4 946 dual tone detection setting 0 10 4 440 Hz All continuous busy and ringing tones are detected also as dual tones if some of the tone components is between 400 and 500 ...

Page 56: ...password record 0 30 seconds Wait please connection is being made Recording is password protected to start enter service password Start after the long tone end To terminate recording press any DTMF key on the phone After recording is completed the ST hangs up 974 Lift identification 16 digits A new digital parameter to facilitate lift identification to foreigners e g It can be transmitted by DTMF ...

Page 57: ...nd 30 seconds at most The ST is sending the continuous tone while deleting the memory Re enter the valid service password as the function parameter as protection against unintended deletion if you enter a false function number 998 dialing memory deletion for all buttons enter the service password 999 full initialization incl service password enter the service password 1 To parameter 904 The Automa...

Page 58: ...57 4 4 Function and Use This section describes the basic and extending functions of the product Here is what you can find in the section Function Description Non Stop Service Instructions for Use ...

Page 59: ...outgoing call The difference lies in that a different message is played back e g Checking call and a different set of numbers may be used Checking calls are typically received automatically in case the dispatcher s centre is equipped with the 2N LiftManager software A standard PC with an analog modem can be used for running the program Incoming Call The dispatching center can also call the ST numb...

Page 60: ...any times as preset The message can be muted by pressing button or confirming connection with button The ST default mode is Speakerphone automatic dialing with confirmation There are some other modes designed for specific applications one of them being Speakerphone automatic dialing without confirmation see later Evaluation of Situations during Speakerphone Automatic Dialing with Confirmation Situ...

Page 61: ...e is that the non confirmation mode detects the ringing tone and if this tone is terminated before the pre defined count of rings is reached it assumes that the called party has answered and the connection has been established successfully Warning If you select this mode make sure that it works reliably Remember that different countries and networks may use different dial tones and your dial tone ...

Page 62: ...to the called numbers to avoid premature answering This would terminate the dialing automatically Call Termination Outgoing and Incoming Calls The busy or continuous tone is detected for PBX call termination 10 ringing tone periods are detected for a change use parameter 954 This is an innovation compared with the earlier model The maximum call length has elapsed the ST plays back the Attention yo...

Page 63: ...onged up to 30 seconds after this command in case it ended earlier It can be used repeatedly or Call termination ST sends identification but the connection is not confirmed Used for the LiftManager only to These digits are interpreted as the switch control password beginning Automatic dialling with confirmation Note When the message is being played back it is impossible to speak into the ST microp...

Page 64: ...ls and so on For an overview of the signals including meanings refer to the table below SIGNAL NAME MEANING Confirmation Sent during an incoming call to the line immediately after off hook the calling party hears it Remote switch activation Rejection Whenever a non programmed button is pressed Heard from the loudspeaker to signal line connection Sent during an incoming call instead of confirmation...

Page 65: ...ung das Gespräch wird beendet Es ruft das Notruftelefon Nummer an Der Kontrollanruf 3 Portuguese 4 Dutch Value of Parameter 977 Language selection English version Outgoing call message Note 0 Tone signal off To play this message parameter 975 must start with digit 5 Parameter 977 has a range 0 99 On customer s request adiitional messages can be added e g another languages or more alternative messa...

Page 66: ...65 5 5 Technical parameters This section describes the technical parameters of the product ...

Page 67: ...mA Return loss 14 dB 20 to 60 mA Bandwidth 300 to 3500 Hz 20 to 60 mA Ringing impedance 2 kΩ C 0 47 μF 25 to 50 Hz Ringing detector sensitivity 10 to 20 V 25 to 50 Hz Pulse dialing 40 60 ms DTMF dialing level 9 0 2 0 2 5 dB a 11 0 dB 2 5 2 0 dB 20 to 60 mA Overvoltage protection between A B 1000 V 8 20 μs Notes 1 Whichever ringing form is accepted Switch Parameters Minimum voltage 9 V AC or DC Max...

Page 68: ...Technical parameters 5 1 67 Other Parameters Universal dimensions 65 130 24 mm Compact dimensions 100 185 16 mm Working temperature range 20 to 70 C ...

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Page 70: ...ementary Information This section describes supplementary information of the product Here is what you can find in this section Regulations and directives Chyba Nenalezen zdroj odkazů List of Terms and Abbreviations ...

Page 71: ...t and of the Council of 15 December 2004 on the approximation of the laws of the Member States relating to electromagnetic compatibility and repealing Directive 89 336 EEC Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 conc...

Page 72: ... to the dispatching centre Dispatching centre A workplace that receives emergency calls checking calls and lift error reports if any There may be separate workplaces each for one type of calls even mobile ones LM LiftManager 2N TELEKOMUNIKACE dispatcher software PBX A private branch exchange equipped with a PSTN line and local analog lines PSTN The public switched telephone network It is assumed f...

Page 73: ...2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Tel 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz DR1514 v6 3 0 ...

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