2gig Technologies Go Control User Manual Download

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WIRELESS SECURITY SYSTEM

Go!Control

WARNING:

OWNER’S INSTRUCTION NOTICE

Not to be removed by anyone except occupant

INSTALL GUIDE

Installation and Programming

Summary of Contents for Go Control

Page 1: ...WIRELESS SECURITY SYSTEM Go Control WARNING OWNER S INSTRUCTION NOTICE Not to be removed by anyone except occupant INSTALL GUIDE Installation and Programming ...

Page 2: ...oop number 1 3 32 Select RF sensor dialer delay 0 1 32 Construct RF sensor voice descriptor 32 Select RF sensor reports 0 1 32 Select RF sensor supervised 0 1 32 Select RF sensor chime 0 5 33 Wired Sensor Programming 33 Wired Sensor Programming Outline 33 Wired Sensor Programming Screen 34 Wired Sensor Programming Steps 35 Q 2 Select wired sensor 1 2 35 Select wired sensor type 35 Select wired sen...

Page 3: ...lect AC restore reports to CS 0 1 51 Q 61 Select system low battery restore reports to CS 0 1 51 Q 62 Select RF low battery restores reports to CS 0 1 51 Q 63 Select phone fail detect 0 1 51 Q 64 Select smart test reports 52 Q 65 Select RF jam causes trouble 0 1 52 Q 66 Select daylight saving 0 1 52 Q 67 Select daylight saving start month 01 12 52 Q 68 Select daylight saving start Sunday 1 7 52 Q ...

Page 4: ...security system is ETL Listed For use as a smoke alarm system there must be at least one smoke detector programmed into the Control Panel Many insurance companies require meeting these requirements to qualify for a discount Use only approved model smoke detectors with this Control Panel Fire warning systems installed in the United States must be installed in accordance with the national Fire Alarm...

Page 6: ...ced operation an optional cell radio module can be installed in the field With the optional cell radio module installed the 2GIG system has wireless Central Station reporting capability 2 way voice communication with the Central Station can also go over the air through the cell radio module The optional cell radio module also allows 2 way communications with the subscriber s service provider Throu...

Page 8: ...th the Central Station D Emergency Button Indicator Lights White when enabled for emergency alarms and flashes during emergency alarms E Home Button Indicator Sensor Status Lights Green when all sensors are closed ready to arm Not lit when any sensor is open not ready to arm Arming Status Lights Red when system is armed Flashes Red during the Entry Delay Alarm Memory Flashes Red during an alarm Fl...

Page 9: ...for power Plug in barrel connector E J4 Pin Connector Connector for the Firmware Update Cable used to update the firmware version on the Control Panel F Optional Receiver Module Module for over the air communication with the Central Station G Main Receiver Module 345 MHz receiver for wireless sensors Optional Model XCVR2 345 900 MHz transceiver for touch screen keypads H POTS Module OPTIONAL POTS ...

Page 10: ...ent each sensor s ID number and location 9 Install the optional hardwired sounder and route the connection wire to the Control Panel s wall cutout 10 If used route the telephone line from the RJ31X jack to the Control Panel s wall cutout 11 For convenience use the third hand strap to hang the Control Panel on the mounting plate 12 Connect all wiring to the Control Panel s terminal block 13 If you ...

Page 11: ...may be required to mount the Control Panel onto the wall Screwdriver Wire stripper Staple gun Drywall saw or equivalent Ladder 1 Remove the locking screw from the top of the Control Panel case and remove the mounting plate 2 Use the mounting plate as a template to mark the wall for the wiring cutout slot Use a drywall saw to cut the slot If using the optional Cell Radio Module with an external ant...

Page 12: ...ldered together or arranged in a construction that has been determined to be the equivalent REMOTE ALARM SOUNDER The Control Panel provides two terminals for an optional connection to a remote electronic alarm sounder WARNING DO NOT connect an electromechanical bell to these terminals Damage to the output will occur The bell terminals can be supervised If siren supervision is enabled Q 21 and the ...

Page 13: ...tive wiring conductors and attachments OPTIONAL TELEPHONE LINE COMMUNICATOR POTS You can connect both an incoming telephone line and an outgoing telephone line to the POTS module Install the POTS module to use the telephone jack Optional POTS Module When the communicator activates all local telephones are disconnected to prevent an off hook telephone on the premises from blocking the communicator ...

Page 14: ...critical Route the wire as directed or cell radio interference will occur 1 when using external antennas plug the antenna connector into the Cell Radio Module The antenna drops into the wall or mounts in the attic with the cable passing through the slot in the Control Panel s mounting plate A Attic antenna mounted as high as possible B Coaxial cable to Control Panel The cell radio module should al...

Page 15: ...ncies require installation of the extended life backup battery inside the Control Panel for 24 hour battery backup applications Wire Size and Length To ensure proper operation Do Not exceed the following maximum length for the wire size installed To ensure that the appropriate wire size and length are installed measure the voltage between the power connection terminals at the back of the control p...

Page 16: ... Canada does not require the power supply retaining bracket Terminal Block Wiring Diagram 1 14 VDC 2 14 VDC 3 GND 4 Open Collector 5 Bell 6 Bell 7 Hardwire 1 8 Hardwire 2 RECOMMENDED COMMERCIAL INSTALLATIONS Security systems installed in a commercial location are for use only as a burglar alarm system and not for fire protection NOTE This security system is in compliance with UL 681 Burglar and Ho...

Page 17: ...CONTROL PANEL DIAGRAM Because commercial installations of control panels are for use only as burglary alarm systems and not fire protection it is important to note that all entries and exits must be fully supervised and protected as shown in the following diagram ...

Page 18: ... of the room or hall or not less than 4 inches from any wall When the alarm is mounted on a wall the top of the alarm should be 4 to 12 inches from the ceiling Do not install smoke alarms where normal ambient temperatures are above 100 F 37 8 C or below 40 F 4 C Also do not locate alarm in front of air conditioners heating registers or other locations where normal air circulation will keep smoke f...

Page 19: ...ayed To arm the system without an entry delay un check the Entry Delay check box To arm silently without sounding the Exit Delay beeps check the Silent Exit check box Stay Mode arming always has a silent exit MENU SCREEN The Menu Screen shows system status and offers buttons for Arm and Toolbox If any of the 24 hour emergency options are enabled an Emergency button is displayed Check box buttons f...

Page 20: ...d installers must enter their installer code in the Installer Code Entry Screen The installer code does not disarm the system TIP A special shortcut helps the installer access the Installer Toolbox quickly Pressing the logo in the lower right corner of the Home Screen while the system is disarmed displays a code entry screen When the correct Installer Code is entered the system displays the Instal...

Page 21: ...external sounder has been disabled by the installer for testing the sounder disabled icon appears It also flashes to indicate silent arming Backup Battery Status Icon If the Control Panel s backup battery tests low the low backup battery icon appears Test Mode Icon When the system is being tested in Walk Test Mode the test mode icon will be displayed on the status bar Touch Screen Keypad Traffic I...

Page 22: ...ramming questions do not have sub options They navigate as follows NOTE Questions without sub options do not display a Skip button The and arrows select the next or previous programming question The and arrows choose values for the question or move the cursor left and right along the white data entry field Questions with Sub options Some of the programming questions have sub options They navigate ...

Page 23: ...button repeats the last sensor serial number entered The Exit button exits programming PROGRAMMING OUTLINE Each system installed will require programming Most installations being performed by the professional alarm installer for a specific organization will have common values set in every Control Panel reporting to the same Central Station Other programming values such as the account number and se...

Page 24: ...e for details on operating the system Check off the programmed options for the system in the User Guide NOTE Be sure to instruct the subscriber on the proper operation of the system and leave the User Guide at the installation site for reference SIA CP 01 Defaults Several system programmable options have the defaults pre set to provide compliance with the Security Industry Association CP 01 Standa...

Page 25: ... exit 0 1 1 enabled Q29 Enter periodic test in days 0 255 30 days Q31 Enter cancel me in minutes 5 255 5 minutes Q32 Select cancel display 0 1 1 enabled Q33 Select cross sensor 47 48 0 1 0 disabled Q34 Enter cross sensor timeout in seconds 10 120 10 seconds Q35 Select abort window dialer delay 0 2 1 30 seconds Q36 Select burglary bell cutoff 0 4 0 4 minutes Q37 Select fire bell cutoff 0 4 0 4 minu...

Page 26: ...Mode After the Exit Delay expires and the system is armed if an interior follower sensor is triggered an instant alarm will occur If an exit entry delay sensor is triggered first the interior follower sensor will also be delayed Interior follower sensors are always bypassed and not active when the system is armed in Stay Mode This allows the premises to be occupied while still protecting the perim...

Page 27: ...iolated twice in two minutes or remain violated for 30 seconds If any other fire sensor verified sensor type or not violates within two minutes both sensors will cause a fire alarm 23 No Response Type This sensor type is a special zone that can be monitored for activity or inactivity by the Central Station It does not affect security system status 24 Silent Burglary This sensor type is for silent ...

Page 28: ...N 131 LIGHTS 064 EIGHTY 132 LIQUOR 065 ELECTRIC 133 LIVING 066 ELEVEN 134 LOADING 067 EMERGENCY 136 LOCK 068 ENTER 136 LOFT 069 ENTRANCE 137 LOW WORD WORD 138 MAIN 206 SKYLIGHT 139 MAINTENANCE 207 SLIDING 140 MASTER 208 SMOKE 141 MEDICAL 209 SOUNDER 142 MEDICINE 210 SOUTH 143 MENU 221 SPACE 144 MIDDLE 212 SPARE 145 MONITOR 213 STAIRS 146 MOTION 214 STAR 147 MOTION DETECTOR 215 STATUS 148 MUD 216 S...

Page 29: ...l ask for equipment type Sensor Equipment Code Sensor model door window PIR smoke detector etc Sensor Other Equipment Code Enter special equipment code only shown for sensors set as other Sensor Serial Serial number labeled on sensor manually enter or learn by sending signal Sensor Equipment Age New install or existing sensor Sensor Loop Number Built in contacts or external contacts on DW11 Door W...

Page 30: ... sensor the RF sensor summary screen is displayed The screen can also be displayed for programmed sensors during RF sensor program editing by pressing the Sum button While programming each RF sensor remember that the and arrow bu ons step through each of the RF sensor numbers To return to programming click the edit current or edit next buttons Pressing Skip goes to question number Q 2 Wired Sensor...

Page 31: ...bon monoxide 16 24 hour fire verification 23 no response type 24 silent burglary Select RF sensor equipment type DEFAULT Varies by RF sensor type NOTE This question is only displayed when certain sensor types are selected The equipment type selection will affect the sensor s extended reporting code The following sensor types require equipment type selection Select the equipment type that matches t...

Page 32: ...rn as Loop 3 Wait 15 seconds between each press of the tamper switch The programmed loop number of the sensor in the Control Panel may need changing to suit the operation of the device See the Install Instructions of the sensor for details Select RF sensor equipment age 0 1 DEFAULT New 0 The Control Panel can be used with new or existing RF sensors If this RF sensor is new for the installation lea...

Page 33: ...his RF sensor number For immediate dialing for this RF sensor number select disabled 0 NOTE This setting for CO and smoke detectors is automatically set to disabled 0 and this sub question is skipped for these sensor types NOTE This default can be changed without affecting SIA CP 01 compliance Construct RF sensor voice descriptor DEFAULT No default The voice descriptors are the words the Control P...

Page 34: ... or Fire Sensor Loop To program the wired sensors into the Control Panel do the following Select the sensor number between 1 or 2 Select the wired sensor type Set the equipment code Program the loop type Open Closed End of line resistor Select the other options for the sensor see the diagram on the next page IMPORTANT Wired sensors 1 and 2 report to the Control Panel as sensors 49 and 50 Wired Sen...

Page 35: ...reen After setting all the options for a sensor the wired sensor summary screen is displayed The screen can also be displayed for programmed sensors during wired sensor program editing by pressing the Sum button While programming each wired sensor remember that the and arrow bu ons step through each of the wired sensor numbers To return to programming click the edit current or edit next buttons Pr...

Page 36: ...ing the or arrows or enter the equipment type number directly on the keypad NOTE This Control Panel does not provide auxiliary accessory output power Connecting a hardwire PIR using equipment type motion will require an external stand alone battery backed up power supply for the PIR Select wired sensor equipment code 0 9999 DEFAULT 0 The wired sensor equipment code defines the sensor s manufacture...

Page 37: ...is wired sensor is programmed for voice annunciation Up to five words are allowed 1 Press Insert to place a word from the vocabulary into the data entry field 2 Use the or arrows to scroll through the words or enter the word s 3 digit index number see the System Vocabulary Table 3 Press Insert again for the next word Up to five words are allowed 4 To move between words press the Fwd and Back butto...

Page 38: ...d on Key Fob learn in by sending signal Key Fob Equipment Age New unit or existing Key Fob Key Fob Emergency Key Choose function of double press on top buttons Key Fob Can Disarm Choose whether a Key Fob is allowed to disarm the system Key Fob Voice Descriptor Name assigned to the Key Fob Key Fob Arm No Delay Choose if Key Fob will arm instantly without an Exit Delay Key Fob Key 4 Output Select ac...

Page 39: ...th this system Enter Key Fob other equipment code 0 9999 DEFAULT 0 NOTE This question is only displayed if 0000 other is selected for a Key Fob s equipment code The equipment code is a 4 digit code that is assigned to the model of Key Fob being used Enter the equipment code number for the Key Fob Enter Fob serial number 7 digits DEFAULT 0000000 Key fob serial numbers can be manually entered or lea...

Page 40: ...ob s auxiliary button To use this Fob s auxiliary button select the output function 0 disabled 1 toggle output 2 momentary output RF KEYPAD PROGRAMMING The Control Panel can be programmed with up to 4 RF remote control keypads or wireless touch screen TS 1 keypads NOTE RF Keypads 1 4 report to the Control Panel as sensors 59 62 for emergency and low battery reports RF Keypad Reporting Codes RF Key...

Page 41: ... number for the RF Keypad Enter RF Keypad serial number 7 digits DEFAULT 0000000 or RF Keypad Keypad id read only RF Keypad serial numbers for standard keypads can be manually entered or learned from the RF Keypad Model 2GIG TS1 wireless touch screen keypads serial numbers can only be learned from the Keypad Read only with Keypad id s refer to the installer being unable to manually input an id Sta...

Page 42: ... Keypad s emergency keys select disabled 0 the keys will not be able to trigger an alarm or report NOTE The RF Keypad s POLICE button triggers a silent alarm if programming question Q 16 is set to silent panic IMPORTANT To ensure that a signal is sent instruct the end user to press the RF Keypad s emergency keys until the Keypad s indicator lights Construct RF Keypad voice descriptor DEFAULT Keypa...

Page 43: ...isabled 0 The dialer digital communicator can be enabled for a monitored system or disabled for a local alarm or when the cell radio module is used exclusively for reporting The default 0 sets the dialer as disabled To turn on the dialer select enabled 1 NOTE If the dialer is disabled with this programming question telephone line failure detection is also disabled regardless of the setting of the ...

Page 44: ...p alternates between two tones and indicates the Control Panel is waiting for a session command If the operator fails to issue a command within one minute three minutes with a cell radio connection the call is terminated Once the operator presses a command option the beeps will stop and a 5 minute audio session will start 3 minute audio session with a cell radio connection When 2 way voice communi...

Page 45: ...LT Enabled 1 Quick arming allows the subscriber to arm the system without having to enter their User Code Quick arming reports as User 0 if open close reports are sent The default 1 allows quick arming To turn off quick arming select disabled 0 Q 20 Select swinger shutdown count 1 6 DEFAULT Two trips 2 Required SIA CP 01 Default An unwanted series of multiple faults usually caused by a bad contact...

Page 46: ... the fault and restore via land line if telephone reporting is enabled The default 1 allows radio module failure restore reporting To turn off radio module failure restore reporting select disabled 0 Q 26 Select auto stay 0 1 DEFAULT Enabled 1 Required SIA CP 01 Default When auto stay is enabled and the system is armed in the Away Mode if an exit entry sensor is not violated during the Exit Delay ...

Page 47: ...ting SIA CP 01 compliance Q 33 Select cross sensor 47 48 0 1 DEFAULT Disabled 0 The Control Panel can be programmed so sensors 47 and 48 must both be violated during a set time to trigger an alarm This is called cross sensor verification When enabled if only one sensor 47or 48 is violated the alarm will not trigger but a trouble report will be sent for the sensor that triggered NOTE CO and fire zo...

Page 48: ...ert automatically clears is fixed at one minute The default 10 sets the AC power loss alert display time to ten minutes To change the AC power loss alert display time enter 0 30 minutes NOTE After the AC power alert is displayed or clears the AC power loss report or AC power restore report can be sent to the Central Station immediately or at a random time see Q 39 NOTE The Control Panel s AC power...

Page 49: ...voice only 3 data and voice NOTE Remotely arming the system to Away Mode will not start an Exit Delay or activate Auto Stay Mode if enabled Q 43 Enter installer code 4 digits DEFAULT 1561 The Installer Code is the code required to enter the Installer Toolbox The default for the Installer Code is 1561 To change the Installer Code enter a new 4 digit code BE SURE TO WRITE DOWN THE NEW CODE NOTE The ...

Page 50: ...condition s self clear or are acknowledged before 9am no trouble beeps sound after 9am the conditions are still recorded in the event log The default 1 suppresses trouble beeps from 10pm to 9am To allow trouble beeps at any time select disabled 0 WARNING For UL985 Installations this feature MUST BE disabled Q 47 Select trouble resound after hold off 0 7 DEFAULT Disabled 0 Fire and CO sensors are r...

Page 51: ... trouble alert is displayed NOTE The Control Panel s AC power icon displays the power status immediately A red X over the icon indicates no AC power Q 53 Select system low battery reports to CS 0 1 DEFAULT Enabled 1 Low battery reports can be sent to the Central Station if the Control Panel s battery tests low The default 1 allows Control Panel low battery reports To turn off Control Panel low bat...

Page 52: ... restored to the Control Panel for one minute before the AC power loss trouble alert automatically clears If programming question Q 39 is enabled the actual AC power restore report will occur at a random time of up to four hours after the AC power loss trouble alert has cleared NOTE The Control Panel s AC power icon displays the power status A red X over the icon indicates no AC power Q 61 Select ...

Page 53: ... saving changeover date moves again The default 1 enables daylight saving time adjustment To turn off automatic daylight savings adjust select disabled 0 NOTE If required use programming questions Q 67 Q 68 Q 69 and Q 70 to modify the daylight saving start and stop dates Q 67 Select daylight saving start month 01 12 DEFAULT March 03 The default 03 sets March as the daylight saving start month To c...

Page 54: ...the user that their key fob signal was received by the Control Panel in case other arm disarm indications armed LED etc are not available or visible to the user The default 0 will not cause a unique sound when controlled by a key fob To cause a unique sound when controlled by a key fob select enabled 1 Q 75 Select auto un bypass for manual bypass 0 1 DEFAULT Enabled 1 Violated open sensors can be ...

Page 55: ...tton with Z Wave rules disabled and off site remote control enabled select 3 Q 80 Select Z Wave switches feature 0 1 DEFAULT Disabled 0 Display of the Home Service s Switches button can be enabled or disabled NOTE This programming question only functions if the Z Wave feature enable question Q 79 is set to 2 or 3 The default 0 hides the Switches button To display the Switches button select enabled...

Page 56: ...th the option of the siren sounding until the bell cut off or to the end of a two way voice session The default 0 will cause the siren to resume after two way audio if the bell cut off timer has not expired Enable 1 will cause the siren to shut off after a two way audio session Q 87 Select keyfob remote arming mode on system not ready 0 2 DEFAULT Auto bypass with zone participation on restore 0 Th...

Page 57: ...ing the Control Panel go to the User Toolbox and customize the system to suit the installation To access the User Toolbox do the following 1 From the Home Screen press Security 2 From the Security Screen press Menu 3 From the Menu Screen Press Toolbox 4 Enter the Master User Code default 1111 5 Press User Management 6 To add change or delete a User Code press a User button The system asks to confi...

Page 58: ...l Panel s internal and external alarm sounder to activate an option to lower the sounder is available 1 From the Installer Toolbox Screen press Disable Sounder 2 A confirmation screen appears Press Ok Four beeps will sound from the internal sounder and a short siren will sound from the external sounder The external siren will be disabled and the internal sounder will be lowered for 30 minutes 3 A ...

Page 59: ...al strength of the RF transmissions received from each of the sensors This helps to identify any sensors with a weak signal at the Control Panel Re mount sensors with low signal strength to a location that produces stronger reception at the Control Panel The higher the sensor signal strength the better During the test the system will beep every 30 seconds to indicate that the system is in Walk Tes...

Page 60: ...adio status do the following 1 From the Installer Toolbox screen press the Radio Status button 2 Press the Cell Phone Test button 3 Enter the Master User Code 4 The Cell Phone Test Screen appears Each test item is displayed followed with its current condition Scroll through the info screen with the and arrows Text is displayed in red if the tested signal strength is zero or too low or the cell rad...

Page 61: ...Panel may also be hard reset to out of the box factory defaults by pressing and holding the emergency and home buttons while applying power if not disabled through programming questions Q 44 Q 45 Restore Defaults The Restore Defaults screen provides a method to selectively reset the Control Panel to its default programming values instead of using a full hard reset Two check box options are availab...

Page 62: ...locate the Console away from the TV radio receiver Plug the Console into a different wall outlet so that the Console is on a different branch circuit Re orient the TV radio antenna If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions FCC Telephone Rules and Regulations The FCC requires that this alarm dialer system not make more t...

Page 63: ...soldered together or arranged in a construction that has been determined to be the equivalent IMPORTANT A local alarm sounding device alarm housing and control unit shall comply with the mercantile requirements in the Standard for Police Station Connected Burglar Alarm Units and Systems UL 365 Operating and Storage Temperature The recommended storage temperature for all Control Panels is 10 C to 6...

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