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Wireless Security System

User’s Guide

PRINTER’S INSTR

UCTIONS:

GUIDE,USER,2GIG-CP2-345E,V1.9 - LINEAR P/N:

 233485 A - INK:

 BLA

CK - MA

TERIAL:

 20 LB

. MEAD BOND 

WITH 80 LB

. WHITE CO

ATED CO

VER -

 SIZE:

 5.500”

 X 8.500”

 - SCALE:

 1-1 - FOLDING:

 ALB

UM FOLD - BINDING:

 SADDLE-STITCH

WARNING: Owner’s Instruction Notice

Not to be removed by anyone except occupant

2GIG-CNTRL2

(2GIG-CP2)

Summary of Contents for GO!control 2GIG-CNTRL2

Page 1: ...2GIG CP2 345E V1 9 LINEAR P N 233485 A INK BLACK MATERIAL 20 LB MEAD BOND WITH 80 LB WHITE COATED COVER SIZE 5 500 X 8 500 SCALE 1 1 FOLDING ALBUM FOLD BINDING SADDLE STITCH WARNING Owner s Instruction Notice Not to be removed by anyone except occupant 2GIG CNTRL2 2GIG CP2 ...

Page 2: ...eb access if enabled by your installer The Control Panel displays helpful information regarding the system and sensor status system and alarm history and trouble alerts Being fully supervised the Go Control Security System continuously monitors itself and its sensors If an issue occurs such as a low sensor battery the trouble alert will be displayed and logged by the Control Panel and optionally r...

Page 3: ...t Holdoff 22 System Status Icons 23 AC Power Icon 23 Phone Line Failure Icon 23 Backup Battery Status Icon 23 Test Mode Icon 23 Remote Installer Access Icon 23 Radio Modem Icon 23 Interior Sensor Open Icon 23 Messaging 24 System Messages 24 Displaying Messages 24 Reading Messages 24 Reading Confidential Messages 25 Filtering Messages 25 Sorting Messages 25 Remote Control by Telephone 26 Telephone ...

Page 4: ...at can assign and maintain the other User Codes One of the 32 User Codes functions as a Duress User Code Controlling the system with this code gives the appearance of normal operation but using it secretly sends a duress report to the Central Monitoring Station to initiate a silent alarm call for help Voice announcements from the Control Panel The system has a large vocabulary of descriptive words...

Page 5: ...an Exit Delay that allows time to leave the premises without triggering the alarm Upon re entry the system offers an Entry Delay through certain points of protection that allows you time to disarm the system before an alarm is triggered Sensors can be set to sound a chime and or a voice announcement when they are triggered So you can monitor your doors and windows while the system is disarmed User...

Page 6: ...r an alarm while system is still armed Indicator flashes during power outages system on battery backup Flashes GREEN when ALL sensors are closed ready to arm Flashes ORANGE when ANY sensor is open not ready to arm Flashes RED while system is armed For voice communication with the Central Station Shows all system information status programming and functions as the keypad Display cycles clock calend...

Page 7: ...side the door jambs Depending on your installation there may be other types of sensors shown below Be sure your installer shows you all the sensors installed in your system Motion Sensor Smoke Detector Key Fob Remote Wireless Keypad Door Window Sensor Glass Break Sensor Panic Button Remote Wireless Touch Screen Keypad ...

Page 8: ...splay the Home Screen Security Screen The Security Screen shows the system status and offers three buttons for ARM MENU and STATUS It also displays the time and date If messages alarm or trouble alerts are pending the Security Screen will display buttons indicating the number of pending messages Arming Screen The Arming Screen is used to arm the security portion of the system It displays the syste...

Page 9: ...tem and can be turned on or off Turning on the burglary protection part of the security system is called Arming the System The burglary protection part of the system can be armed in two modes Stay Mode or Away Mode Refer to the floor plan below It shows a typical residential installation and the various types of wireless sensors and their function Example Security System Floor Plan CP GARAGE ES DW...

Page 10: ...n The SECURITY button on the display s Home Screen will light green when all perimeter sensors are closed The SECURITY button will be lit orange if ANY perimeter sensor is open Open interior sensors do not change this indication The ARM button on the display s Security Screen and Menu Screen will light green when all perimeter sensors are closed If any interior sensors are open or when any motion ...

Page 11: ... manually bypassed so the rest of the system can be armed Depending on programming manual bypasses can remain in place until they are manually removed NOTE Bypassed sensors offer no protection and cannot cause an alarm Use bypass if youwanttoarmyoursystemwithoneormoresensorsopenandintentionallyunprotected Force Bypassing Sensors If any sensors are open when the ARM button is pressed the Control Pa...

Page 12: ...delay doors allow time for disarming the system after the door is opened Un checking this option box removes the delayed alarm trigger from all sensor protected doors programmed for delay causing those entrances to instantly trigger the alarm if they are opened in Stay Mode Quick Exit in Stay Mode A programmable option called Quick Exit may be displayed on the Security Screen while the system is a...

Page 13: ...reen will appear Close all the sensors displayed or press BYPASS ALL to force bypass the displayed sensors NOTE BYPASSED SENSORS WILL NOT BE ABLE TO TRIGGER AN ALARM To bypass sensors you will need to enter a User Code unless the installer has set the system for Quick Bypass 4 On the Arming Screen the ENTRY DELAY check box option can be used with Stay Mode If no one is expected to re enter the sys...

Page 14: ... before entering Exit Delay Restart The Exit Delay Restart option will extend the Exit Delay one time if you need to re enter the premises With the Exit Delay Restart option re entering the premises after you have left but before the Exit Delay timer expires will restart the Exit Delay timer giving you the full length of time to leave again The restart option only works once each time the system i...

Page 15: ... are any open perimeter door or window sensors the Bypass Screen will appear Close all the sensors displayed or press BYPASS ALL to force bypass the displayed sensors NOTE BYPASSED SENSORS WILL NOT BE ABLE TO TRIGGER AN ALARM To bypass sensors you will need to enter a User Code unless the installer has set the system for Quick Bypass 4 On the Arming Screen the ENTRY DELAY check box option can be u...

Page 16: ...MISES TO DISARM THE SYSTEM IF YOU HEAR FAST REPEATED BEEPS INSTEAD OF THE NORMAL ENTRY DELAY BEEPS USE EXTREME CAUTION AN INTRUDER MAY STILL BE PRESENT INSIDE THE BUILDING WAIT OUTSIDE AND USE A CELL PHONE TO CALL A FRIEND NEIGHBOR OR LAW ENFORCEMENT FOR ASSISTANCE Disarming from Stay Mode The system should be disarmed from Stay Mode before exiting the premises 1 From the Home Screen press the SEC...

Page 17: ...alarms occurred The alarm memory will automatically clear the next time the system is armed You can also check the CLEAR ALARM HISTORY button and press OK to manually clear the alarm memory 24 hour fire and CO sensors that are still violated will remain in alarm memory Anytime there are events stored in alarm memory the Security Screen will display the button The number on the button is the number...

Page 18: ... Away Mode To arm the system to Away Mode using a key fob press the AWAY button NOTE Depending setup options if there are open perimeter doors or windows the system may not allow arming to Away Mode with a wireless key fob See Installer Set Options Key Fob Disarming To disarm the system from Stay or Away Mode using a key fob press the DISARM button This option must be enabled by the installer Key ...

Page 19: ... Ifthereareopenperimeterdoorsorwindows thesystemwillnotallowarmingtoStay Mode with a wireless keypad All open sensors must be bypassed at the Control Panel first Wireless Keypad Arming to Away Mode To arm the system to Away Mode using a wireless keypad enter a User Code and press the AWAY button If Quick Arming has been allowed by the installer just press the AWAY button NOTE If there are open per...

Page 20: ...emergency alarm before you sense a problem and the fire alarm is sounding follow these steps 1 If flames and or smoke are present yell FIRE to alert anyone else around 2 Evacuate all occupants from the premises and call your local Fire Department from a safe location OR 1 If no flames or smoke are apparent investigate the possible causes of the alarm 2 Go to the Control Panel and enter your User C...

Page 21: ...ommends the following placement for smoke detectors Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household The equipment should be installed as follows A smoke detector installed outside each separate sleeping area in the immediate vicinity of the bedrooms and on each additional story of the family living unit including...

Page 22: ...ndows doors stairs and rooftops that can be used to escape Indicate escape routes for each room Keep these route free from obstructions and post copies of the escape routes in every room 4 Assure that all bedroom doors are shut while you are asleep This will prevent deadly smoke from entering while you escape 5 Try the door If the door is hot check your alternate escape route If the door is cool o...

Page 23: ...en an emergency function is activated the siren will sound for its preset time or until a User Code is entered to silence the alarm Panic The PANIC police emergency button sends an immediate panic report to the Central Monitoring Station The installer can set the system to sound the siren when the button is pressed or have the button trigger a silent alarm that does not sound the siren Fire The FI...

Page 24: ... the upper right corner that is the number of current trouble alerts The trouble alert icon will flash until the trouble alerts are acknowledged then it will light constant until all the troubles are corrected When all troubles are corrected the icon will disappear 1 Press the trouble alert icon button to display all current trouble alerts 2 View the listed trouble events If there are more than th...

Page 25: ...e testing Remote Installer Access Icon When the system is being remotely accessed by your installer with a computer over the telephone the remote access icon will be displayed Radio Modem Icon If the system s optional GSM radio modem is installed the GSM radio icon will be displayed on the status bar while the GSM radio is being used to update software or add features Interior Sensor Open Icon If ...

Page 26: ... a yellow message icon with an attention symbol in the upper right corner Emergency messages display a red message icon with the bell symbol in the upper right corner Reading Messages When a message icon appears follow these steps to read the message s 1 Press the message icon button 2 The message list will display The status bar shows the number of messages in memory number of unread and number o...

Page 27: ...on screen 2 Check or un check the types of messages to display Press ALL to check all types Press BACK to return to the message list The filters will reset selecting all types when your message reviewing is over and the system returns to the Security Screen Sorting Messages To select the order in which messages are displayed on the message list use the message sorting options 1 Press SORTS to disp...

Page 28: ...telephone remote control system feature is optional It must be enabled by your installer before it can be used Calling the System Your installer selects whether your system supports the remote telephone option or not If this feature is enabled the system will require calling it twice within 30 seconds to answer your call and connect 1 Call the telephone number that the Control Panel is connected t...

Page 29: ... hanging up If you already know the remote command telephone key number you can enter it before the command announcement finishes 3 Use the telephone keys to command the system Press for system status report Press to arm the system in Away Mode Press to arm the system in Stay Mode Press to disarm the system Press to turn on auxiliary output if used Press to turn off auxiliary output if used Press ...

Page 30: ...n 1 of 3 press USER MANAGEMENT 6 The Users Management Screen displays three users at a time Use the and arrows to scroll through the list Adding a User Code NOTE User Codes 0000 and 0001 are not permitted 1 Press one of the ADD USER buttons 2 Enter a four digit code for the new User Code and press OK 3 Enter the Code again to confirm the code and press OK 4 A confirmation screen will display press...

Page 31: ...the User Code s option the EDIT SCHEDULES button will be displayed 2 Press EDIT SCHEDULES to select or edit an existing User Code Access Schedule or create a new one 3 The User Access Schedules Screen displays any current schedules for the User Code 4 Press ADD SCHEDULE to add a new schedule or press an existing schedule to edit it 5 One of three schedule types can be selected RECURRING DATE or DA...

Page 32: ...CANCEL to return to the Schedule Type Screen Single Date User Access Schedule 1 Select DATE for the schedule type 2 Press the calendar button to view the Date User Access Schedule Screen 3 Press the date button to set the only month day and year that this User Code is valid 4 Press the left and right time buttons to set the starting and ending times that this User Code will be valid on that date 5...

Page 33: ...eturn to the Schedule Type Screen Deleting User Access Schedules 1 On the User Management Screen select a User Code that displays the calendar schedule icon 2 Press the EDIT SCHEDULES button 3 On the User Access Schedules Screen select the schedule to delete 4 On the Schedule Type Screen press the DELETE button 5 A confirmation screen will be displayed to verify you really want to delete the User ...

Page 34: ...e was changed press OK Deleting a User Code 1 On the User Management Screen press the USER button to delete 2 Press DELETE 3 A confirmation screen will display to verify you really want to delete the User Code If OK press DELETE USER or press CANCEL to return to the User Code s Access Option Screen 4 A confirmation screen will show which User Code was deleted Press OK NOTE You cannot delete the Ma...

Page 35: ... press OK 6 The User 8 edit screen will display Press BACK to return to the User Management Screen Secret Duress Button On the Home Screen in the lower right corner the system logo is displayed The system logo is the secret duress button With the system armed pressing the logo will display the standard disarm code entry screen Use a valid User Code or a Duress User Code to disarm the system The sy...

Page 36: ...s of the filters selected These events include Walk test started or terminated Programming mode started or terminated To view the system history log use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 Enter a valid User Code to access the toolbox 5 On the Toolbox Screen 1 of 3 press SYSTEM HISTORY 6 The log of system ...

Page 37: ...ss signal NOTE Start and stop test reports will be sent to the monitoring station 6 A list of all sensors will be displayed Use the and arrows to scroll through the list 7 Go to each sensor listed and trigger it For door or window sensors open and close the door or window For motion detectors stay out of the protected area for five minutes then walk through the area For portable sensors and wirele...

Page 38: ...e Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 Enter the Master User Code to access the toolbox 5 Use the and arrows to select Toolbox Screen 3 of 3 6 On the Toolbox Screen 3 of 3 press TELEPHONE TEST 7 Enter the Master User Code again to begin the test The system will display the test status screen The top part of the screen shows each function th...

Page 39: ...PERATION To test the cellular radio use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 Enter the Master User Code to access the toolbox 5 Use the and arrows to select Toolbox Screen 3 of 3 6 On the Toolbox Screen 3 of 3 press CELL PHONE TEST 7 Enter the Master User Code again to begin the test The system will display...

Page 40: ... Menu Screen The CHIME check box button turns the chimes on or off for all the system s sensors The VOICE check box button turns the voice announcements for the system s messages on or off except alarm voice messages 4 On the Menu Screen press TOOLBOX 5 Enter the Master User Code to access the toolbox 6 On the Toolbox Screen 1 of 3 press CHIME SETUP 7 The Chime Setup Screen will display each of th...

Page 41: ...an be adjusted from 1 to 12 using the buttons on each end of the bar 8 When finished press OK BacklightTimeout The backlight timeout sets the length of time that the display stays lit after use It can be adjusted to 30 seconds 1 2 5 or 10 minutes or to always to light the display at all times NOTE To conserve the Control Panel s backup battery during an AC power failure the display will go dark af...

Page 42: ...expires the system will return to the Toolbox Screen Touch Screen Calibration If the touch screen display buttons are not responding properly use the display calibration option to reset the display To calibrate the display use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 Enter the a valid User Code to access the to...

Page 43: ...X 4 Enter the a valid User Code to access the toolbox 5 On Toolbox Screen 1 of 3 press the arrow 6 On the Toolbox Screen 2 of 3 press SET DATE or SET TIME 7 Use the and arrows to set the current date or time Press OK 8 A confirmation screen showing the date and time set will be displayed Press OK Display Version The versions of the firmware installed in various parts of the system can be displayed...

Page 44: ...ugh the designated exit entry door without setting off the alarm During the Exit Delay beeps sound and faster beeps sound during the last 10 seconds NOTE Arming remotely does not start an Exit Delay EXIT DELAY 60 Seconds regular setting _________ Seconds For _______________ Door Entry Delays The Entry Delay begins when the designated entry exit door is opened while the system is armed The delay gi...

Page 45: ...de QUICK EXIT OFF ON regular setting Auto Un bypass Normally sensors manually bypassed with the User Toolbox will automatically have their bypasses removed when the system is disarmed The system can be set so sensors that have been manually bypassed will stay bypassed until the bypass is manually removed AUTO UN BYPASS OFF ON regular setting Auto Stay The Auto Stay option will change the arming mo...

Page 46: ... 5 Fob 6 Fob 7 Fob 8 Auxiliary Alarm Audible Alarm Silent Panic Alarm Fire Alarm Emergency Keys Disabled KEY FOB ARMING BYPASS OPTIONS Option All Key Fobs Auto bypass all open perimeter sensors and un bypass a sensor if closed while the system is armed Auto bypass open perimeter sensors permanently while armed Allow key fob arming only when all perimeter sensors are closed Wireless Keypad Emergenc...

Page 47: ...me to allow you to disarm the system in case the alarm was accidentally tripped The dialer delay reduces nuisance traffic to the Central Monitoring Station and can prevent receiving fines that many cities impose when police respond to a false alarm Your installer also can program the system for no dialer delay NOTE The dialer delay is also known as the abort window It gives you time to disarm but ...

Page 48: ...31 USER 32 SENSOR ZONES ZONE 1 ZONE 2 ZONE 3 ZONE 4 ZONE 5 ZONE 6 ZONE 7 ZONE 8 ZONE 9 ZONE 10 ZONE 11 ZONE 12 ZONE 13 ZONE 14 ZONE 15 ZONE 16 ZONE 17 ZONE 18 ZONE 19 ZONE 20 ZONE 21 ZONE 22 ZONE 23 ZONE 24 ZONE 25 ZONE 26 ZONE 27 ZONE 28 ZONE 29 ZONE 30 ZONE 31 ZONE 32 ZONE 33 ZONE 34 ZONE 35 ZONE 36 ZONE 37 ZONE 38 ZONE 39 ZONE 40 ZONE 41 ZONE 42 ZONE 43 ZONE 44 ZONE 45 ZONE 46 ZONE 47 ZONE 48 I...

Page 49: ...UIPMENT MUST BE CHECKED BY A QUALIFIEDTECHNICIAN AT LEAST EVERYTHREEYEARS Important Power Supply Notice The Control Panel is powered by a plug in power supply In case the power supply becomes unplugged be sure to plug the power supply into an un switched receptacle Do not connect the power supply to a receptacle controlled by a switch YOUR LOCAL ALARM INSTALLATION AND SERVICE PROFESSIONAL ...

Page 50: ...fect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment for repair and or warranty information contact your installing alarm dealer for information or a return product authorization RPA If the trouble is causing ...

Page 51: ...ctor assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommuni...

Page 52: ...however loud may not warn hearing impaired people or awaken deep sleepers While smoke detectors have played a key role in reducing residential fire deaths in the United States they may not activate or provide early warning for a variety of reasons in as many as 35 of all fires according to data published by the Federal Emergency Management Agency Some of the reasons smoke detectors used in conjunc...

Page 53: ...ies on the part of 2gig Technologies Inc for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property revenue or profit or cost of removal installation or reinstallation All implied warranties including implied warranties for merchantability and implied warranties for fitness are valid only until the wa...

Page 54: ...utton 29 31 Date range user access schedule 31 DELETE button 31 DELETE SCHEDULE button 31 DELETE USER button 32 Deleting a User Code 32 Dialer delay 45 DISARM button 14 Disarming from Away Mode 14 Disarming from Stay Mode 14 Disarming the system 14 Disarm Screen 15 Display cleaning 40 Display version 41 Door window sensor 5 Duress User Code 33 E EDIT SCHEDULES button 29 31 Emergency button 4 EMERG...

Page 55: ...screen 6 Sensor bypassing 9 Sensor test 35 Sensor trigger limit 42 Service information 47 Set date and time 41 SET DATE button 41 SET TIME button 41 Setting the duress user code 33 Silencing a false fire alarm 18 Silent control in Stay Mode 10 Silent Exit in Away Mode 12 Single date user access schedule 30 Siren 15 Siren run time 42 Smoke detector 5 18 Speaker 15 Status screen 6 STAY button 11 17 ...

Page 56: ...YOUR LOCAL ALARM INSTALLATION AND SERVICE PROFESSIONAL v1 9 Copyright 2012 233485 E ...

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