2E 2E-32A06K, User Manual

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81
EN
8. Troubleshooting
Carry out the problem-solving measures described in the following section before
contacting customer support. Turn off the device immediately as soon as you
suspect a malfunction and unplug the power plug. Do not attempt to repair the
device yourself.
SYMPTOM CHECK ITEM
LCD screen stays Dark.
Make sure the unit is turned on and the connections are correct. Make
sure the power adapter is correctly connected.
There is no sound
Make sure the system connection is correct. Make sure the power of
speaker is turned on.
There is no picture or
picture move up and
down unsteady.
Make if the connections with the external AV signal source are correct.
Correctly set the items in the picture menu.
Check if the video type input signal is not corresponding to the unit.
Make sure the unit is turned on and in correct video type.
The remote control does
not work.
Make sure there are no obstructions between the remote control and the
unit.
Make sure the remote control is pointing at the unit.
Make sure the batteries are inserted or the polarity is correct. Make sure
the batteries are not weak.
Replace the weak battery
Other Notes:
Static or other external interfere may cause the player to behave abnormally. If this
occurs, unplug the power-supply cord from the outlet and plug it in again to reset
the player. If the problems persist, then please disconnect the power and consult a
qualified technician.