
In different operating systems, especially some Android systems, the headphones and your device
have separate volume control systems. Please adjust the volume controls on both the device and the
headphones according to your preference.
6. I'M ONLY GETTING SOUND IN ONE EAR
1.
Make sure the 3.5 audio jack is not bent and fully plugged in
2.
Earwax can build up on the mesh screen of the earbuds. To clean the earbuds: remove the
silicone or foam tips, use hydrogen peroxide and apply it to the earbud with a cotton
swab dabbing on the mesh screen, repeat as necessary to remove excess wax.
3.
If this does not solve, please contact customer support with pictures of you audio jack for
inspection.