7
Troubleshooting
Problem
Solution
No sound
Check if the speaker is ON.
Try to turn up the volume using the master volume
control.
Ensure the audio cables are firmly connected and
the input is set correctly on the speakers.
Check if there is a signal output from the audio
source.
Cannot connect via
Bluetooth
Make sure the speaker is switched to Bluetooth
input. If it is in other audio input modes, Bluetooth
will not connect.
Disconnect from any Bluetooth device, then try
again.
Effective Bluetooth transmission range is 10 meters;
please ensure that operation is within the range.
Try another Bluetooth device for connection.
Popping/Buzzing/
Humming Noise from
the System
Ensure the input cable is snugly inserted into the
input socket on the rear of the speaker.
Try plugging the system into a different AC wall
outlet.
NOTE: A slight low level of hum or vibration is
normal as the woofer contains a transformer.
The product’s packaging is made from environmentally friendly
material and can be disposed of at your local recycling plant.