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1&1 4G XSStick LW1208, Quick Start Manual

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1&1 4G XSStick LW1208 Quick Start Manual Download Page 3

Contents 

Before you get started ..............................................4

Safety information 

Pre-requisites for a smooth-running service 

Naming conventions and manufacturer’s information

Technical requirements 

Check package contents

Initial set-up  .............................................................8

Prepare 1&1 LTE-Antenne (1&1 LTE antenna) 

Set up 1&1 HomeServer  
 

LAN connection (wired)  

 

Alternative connection – Wi-Fi connection 

Enter PIN, phone number and Start-Code 

Connect telephone  
 

Analogue telephone  

 

Cordless telephones (DECT)

Find the best location  ............................................ 17

If you have signal issues

Troubleshooting ...................................................... 18

Slow Wi-Fi connection 

Sources of interference to the Wi-Fi 

Accessories to improve range 

Restore 1&1 HomeServer to factory settings 

Switch to DSL - connect before 8am ......................26

Recycling and disposal  ...........................................30

Returning old devices

Help and contact information ................................ 31

FAQs

Free telephone support 

Free email support

Forum

User guide 

3

Summary of Contents for 4G XSStick LW1208

Page 1: ...QUICK START GUIDE 1 1 START NOW AVM FRITZ Box 7520 7530 7560 7580 7590 4G XSStick LW1208 ...

Page 2: ...tion you receive everything that you need to set up your own home network You can for example store your data centrally so that it can be accessed by all of the computers in your household This quick start guide summarises all of the key information you need to get started with 1 1 to ensure the process is as pleasant and smooth as possible You can also find valuable tips and tricks in our detaile...

Page 3: ...nnection Wi Fi connection Enter PIN phone number and Start Code Connect telephone Analogue telephone Cordless telephones DECT Find the best location 17 If you have signal issues Troubleshooting 18 Slow Wi Fi connection Sources of interference to the Wi Fi Accessories to improve range Restore 1 1 HomeServer to factory settings Switch to DSL connect before 8am 26 Recycling and disposal 30 Returning ...

Page 4: ...onic devices Do not install the 1 1 HomeServer during a storm In the case of storms unplug 1 1 HomeServer and disconnect the DSL or VDSL connection If moisture or liquid reaches the 1 1 HomeServer or 1 1 LTE Antenne it could lead to electric shocks or short circuits Only ever use the 1 1 HomeServer and 1 1 LTE Antenne inside buildings Do not allow any liquids to get inside the 1 1 HomeServer There...

Page 5: ...Antenne The recommended operating temperature is between 10 C and 60 C with an air humidity of between 5 and 95 These instructions describe the 1 1 Sofort Start 1 1 Start Now with various 1 1 HomeServers or the 1 1 BusinessServer These instructions concern the FRITZ Box 7520 FRITZ Box 7530 FRITZ Box 7560 FRITZ Box 7580 or the FRITZ Box 7590 manufactured by AVM As such the user interface and the ne...

Page 6: ... the 1 1 HomeServer so there are no obstacles such as cupboards or other electronic devices between your 1 1 HomeServer and Wi Fi enabled devices Use 1 1 Start Code The 1 1 Start Code guarantees a complete installation and the smooth running of your DSL connection You can only set up your device with the 1 1 Start Code if the device is in its original condition or has been restored to factory sett...

Page 7: ...inrichtungsschritte senden wir Ihnen noch das separate Schreiben Ihr 1 1 Anschluss Ihre Zugangsdaten mit Ihren Internetzugangsdaten Haben Sie Fragen Wir sind gerne für Sie da Sie erreichen uns täglich rund um die Uhr kostenfrei aus dem Fest und Mobilfunknetz der 1 1 Telecom GmbH unter 0721 96 00 Ich wünsche Ihnen viel Spaß beim Surfen mit 1 1 Freundliche Grüße aus Montabaur Ihre 1 1 Kundenkommunik...

Page 8: ...before your DSL connection is switched on Step 1 Take your SIM card from the envelope entitled Ihre SIM Karte Your SIM card Carefully remove the micro SIM card for the 1 1 LTE Antenne Step 2 Turn the 1 1 LTE Antenne over so you can access the base Step 3 Slide open the lid and remove micro SIM nano SIM mini SIM 1 1 Triple SIM SIM card formats In original size micro SIM 8 ...

Page 9: ... page 10 Step 4 To remove the SIM card holder slide it backwards and then tilt it upwards Step 5 Place the micro SIM card so the chip is facing downwards The angled corner denotes the direction of the USB cable Step 6 Ensure that the micro SIM card has been inserted correctly and does not stick out Tilt the SIM card holder back downwards and lock in place 9 ...

Page 10: ...ve all other telephone sockets where possible as these may interfere with the signal and affect your connection FON 1 FON 1FON 2 FON 2 FON S0 FON S0 WAN WAN LAN 1 LAN 1 LAN 2 LAN 2 LAN 3 LAN 3 LAN 4 LAN 4 Power Power USB USB FON 1 DSL DSL FON 1 FON 1FON 2 FON 2 FON S0 FON S0 WAN WAN LAN 1 LAN 1 LAN 2 LAN 2 LAN 3 LAN 3 LAN 4 LAN 4 Power Power USB USB FON 1 DSL DSL DSL DSL FON 1 FON 1 FON 2 FON 2 FO...

Page 11: ...0 Windows symbol Settings Network and Internet Wi Fi Show available networks macOS Apple symbol System Preferences Network Wi Fi Instructions by operating system smartphone or tablet Apple iOS Settings Wi Fi Google Android Menu Settings Wi Fi Windows 10 Mobile Settings Network and Wireless Wi Fi Connect computer via Wi Fi 1 Turn on Wi Fi on your computer Follow the steps listed in the table 2 The ...

Page 12: ...er Sicherheit unzugänglich für Unbefugte auf Sollte das Rubbelfeld auf der linken Seite bei Auslieferung der SIM Karte beschädigt und Ihre Geheimzahlen darunter lesbar sein wenden Sie sich bitte sofort an Ihren 1 1 Kundenservice unter PIN PUK SIM Nr 0721 96 00 täglich rund um die Uhr kostenfrei aus dem Fest und Mobilfunknetz der 1 1 Telecom GmbH Bitte hier freirubbeln 21 1250 7833763 4 F 1 2 5 0 7...

Page 13: ...enservice Telefon 0721 96 00 E Mail support 1und1 de 1 1 Telecom GmbH Elgendorfer Str 57 56410 Montabaur Ihre 1 1 Kundennummer 123456789 Ihre E Mail Adresse gustav muster online de Ihre 1 1 Rufnummern 01234 1234567 49 9876543210 Ihre 1 1 Zugangsdaten 1 1 Start Code Internetzugangskennung Zugangspasswort XXXX XXXX XXXX 1und1 xxxxxx xxx online de xxxxxxxxx Sehr geehrter Herr Muster heute erhalten Si...

Page 14: ...hen click on Weiter Continue 8a 9 Step 9 The PIN and internet connection will be checked by the 1 1 HomeServer When the check is complete click on Weiter Continue 9 Note Start Code Please note that we can only guarantee a complete installation and smooth functioning of your LTE access if you use the Start Code If you receive an error message try entering the 1 1 Start Code again Area code and mobi...

Page 15: ... You can now surf the web and once you have connected a telephone to the FON connection or via DECT you can also make phone calls Please see the 1 1 DSL user guide available online at www 1und1 de handbuch dsl for information about how to set up additional telephones and allocate phone numbers and how to change the network name and network key 15 ...

Page 16: ...shown Cordless telephones DECT Read and follow the instructions provided with your DECT telephone to manually set up a base station As soon as you are requested to press the registration paging button on the base station press and hold the Connect WPS button A on the 1 1 HomeServer until the LED of the same name starts to flash The default DECT pin for the 1 1 HomeServer is 0000 FON 1 FON 1FON 2 F...

Page 17: ... your FRITZ Box password and press ENTER to confirm Step 2 In the left hand column click on Overview and then Internet Mobilfunk Internet Mobile internet Step 3 Click on Aktualisieren Update 3 The signal quality 3a will be recalculated and displayed Find a location with mobile signal Use the signal display on your mobile phone to find the best location for your 1 1 Start Now 17 ...

Page 18: ... up your data allowance Your connection speed will be up to 64 kBit s until your next billing cycle see 1 1 Hilfe Center No phone line connection or faulty phone line Telephone not connected correctly Plug the telephone in properly DECT telephone doesn t work Activate DECT on your 1 1 HomeServer Open up the FRITZ Box user interface Click on DECT Base station Tick the DECT box and click Confirm Tel...

Page 19: ...network key page 11 Wi Fi interference Avoid sources of interference choose a different location page 21 No LAN connection Check that the cables between your 1 1 HomeServer and your device are plugged in correctly Check the ports and cables for damage LAN connection working but cannot log in Check your firewall settings and make sure your security software isn t blocking access 1 1 HomeServer not ...

Page 20: ... changes as they occur Try moving a device to see if this improves the connection speed 2 Home network overview This feature is available for firmware 6 88 and above Measure speed with the 1 1 Control Center app Under WLAN Verbin dung Wi Fi connection in the 1 1 Control Center app you can find tools to help you measure and improve the quality of your Wi Fi network You can download the 1 1 Control ...

Page 21: ...n the 1 1 HomeServer and the device The 1 1 HomeServer emits a signal at two frequencies 2 4 GHz and 5 GHz and automatically switches to the frequency with the better signal conditions Place your 1 1 HomeServer away from obstacles and in a central position this is a key requirement for ensuring you receive the best possible Wi Fi signal Remove objects that may interfere with the signal Firmware up...

Page 22: ... Fi or depending on the repeater via LAN The Wi Fi repeater must be positioned so that it can effectively receive the Wi Fi signal emitted by the 1 1 HomeServer identified by at least three LEDs illuminating on the Wi Fi repeater Powerline adapter larger distances Powerline adapters relay data via the household electricity grid You need at least two adapters one receives the signal at the 1 1 Home...

Page 23: ...etc will be deleted As such it is important to save your settings and telephone books before restoring the 1 1 HomeServer 2 1 3 Step 1 Click on System Sicherung System Security 1 in the 1 1 HomeServer menu Step 2 Click on Werkseinstellungen Factory settings 2 Step 3 Click on Werkseinstellungen laden Restore factory settings 3 23 ...

Page 24: ...nder any circum stances unplug the device from the power socket it can damage the firmware The 1 1 HomeServer is ready for use as soon as the Power DSL LED is permanently illuminated Step 4 Click on OK 4 4 Step 5 Confirm your selection To do this enter the code sent to your telephone or press a button on your 1 1 DSL router Step 6 Click on OK to confirm that you wish to restore the factory setting...

Page 25: ...25 1 1 COMPLETE CONNECTION SETUP IMPORTANT DO NOT DO THIS UNTIL THE DSL CONNECTION DATE ...

Page 26: ...esteht richten Sie Ihre Telefonie ganz einfach im 1 1 Control Center https control center 1und1 de unter dem Menüpunkt Rufnummern verwalten ein Dort können Sie Ihre Zugangsdaten übrigens auch aufrufen und anpassen Haben Sie Fragen Wir sind gerne für Sie da Sie erreichen uns täglich rund um die Uhr kostenfrei aus dem Fest und Mobilfunknetz der 1 1 Telecom GmbH unter 0721 96 00 Ich wünsche Ihnen vie...

Page 27: ...omeServer waits to receive the DSL signal which will be sent at some point during the day before 6pm The configuration process takes at least 30 minutes once the DSL signal has been received Do not unplug your device from the mains on the connection date Please read Check it has switched over correctly to find out if the switch has been successful Once the switch has been made you can unplug the L...

Page 28: ...he 1 1 HomeServer 2 Is it the connection date 3 Is it past 6pm If you answer yes to these questions please call our free technical helpline on 0721 96 00 Check whether your 1 1 HomeServer has successfully switched to DSL Check it has switched over correctly Note Problems with the switch If there are problems switching to DSL unplug the 1 1 LTE Antenne from the 1 1 HomeServer Then restore your 1 1 ...

Page 29: ...al partner Interseroh so they can be dispo sed of properly and in an environmentally friendly way For more information about disposal and where you can find a collection point run by our disposal partner please visit www 1und1 de entsorgung or see your 1 1 Control Center You can also take regular quantities of old devices and electronic components that are over 25 centimetres in length to your loc...

Page 30: ...nd1 de Free telephone support If you have technical questions about a product you can contact our experts 24 7 throughout the duration of your contract Simply dial 0721 96 00 free from the 1 1 landline and mobile networks Do you have questions regarding set up No problem You can find lots of support here Help and contact information 30 ...

Page 31: ...ee 1 1 email support We will answer your questions via email as quickly as possible 24 7 Simply use the form in the 1 1 Control Center to contact technicians customer support staff or the billing team https control center 1und1 de Forum Or take a look in our 1 1 Forum You can interact with other customers there https forum 1und1 de www 1und1 de handbuch dsl 31 ...

Page 32: ...ed as a PDF Telephone home network Wi Fi cloud security email Manage your contract 1 1 Control Center Questions and answers MacOS X Windows 10 iOS Android Product illustrations similar Subject to misprints errors innovations and changes Art Nr 61694 Stand 04 19 DE110 01 40 00209 EN You can find detailed information about services and troubleshooting here www 1und1 de handbuch dsl ...

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