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C H A P T E R

 

2-1

Cisco BBSM Hotspot 1.0 User Guide

78-15293-01

2

Setting Up BBSM Hotspot

This chapter provides step-by-step procedures for setting up BBSM Hotspot. After you complete the 
procedures in this chapter, your BBSM Hotspot server should be fully operational. 

The following two chapters, 

Chapter 3, “Advanced Configuration Options,”

 and 

Chapter 4, “System 

Operation,”

, provide more detailed information and advanced options for configuring and using BBSM 

Hotspot. 

Read the 

Before You Start

 section, then follow the step-by-step procedures to set up your BBSM 

Hotspot.

Before You Start, page 2-1

Running the Setup Wizard, page 2-2

Changing the Default Security Passwords, page 2-23

Configuring Windows for Multinet, page 2-26

Configuring DNS Forwarding, page 2-30

Feature Considerations, page 2-32

Before You Start

This section describes the prerequisites that you need to complete or check before setting up the 
software. After running the Setup Wizard in this chapter, you perform all operations from the Dashboard.

Before you configure BBSM, make sure that you complete the following tasks:

First, read the ReadMeFirst web page, which launches the first time you start your BBSM Hotspot 
server.

Then, read the first chapter to this guide, and the cautions below to avoid costly problems.

From your BBSM Hotspot server desktop, open the BBSM Hotspot Configuration Requirements 
Checklist and complete it to make sure that you have all of the networking information you need to 
configure your server.

Assemble the BBSM Hotspot server using the instructions in the 

Cisco BBSM Hotspot Hardware 

Assembly Guide

. For information on obtaining this guide and other Cisco documentation, refer to 

the 

Obtaining Documentation

 section in the preface to this user guide.

If you will be using secured (https) pages, obtain and install a Certificate Authority (third-party 
SSL). (Refer to 

Appendix B, “Installing an SSL Certificate.”

)

Summary of Contents for BBSM 1

Page 1: ...tes that you need to complete or check before setting up the software After running the Setup Wizard in this chapter you perform all operations from the Dashboard Before you configure BBSM make sure that you complete the following tasks First read the ReadMeFirst web page which launches the first time you start your BBSM Hotspot server Then read the first chapter to this guide and the cautions bel...

Page 2: ...tivate any active sessions Running the Setup Wizard This section explains how to configure the BBSM Hotspot server by using the Setup Wizard This wizard prompts you for your server s basic configuration parameters and then configures the server with these settings It also prompts you to decide if you would like to create a custom web page at this time If you decide to use a custom web page the Cus...

Page 3: ...o run the wizard Step 1 From the Windows desktop double click the BBSM Hotspot Setup Wizard icon From the Windows desktop you can also choose Start BBSM Hotspot Wizards BBSM Hotspot Setup Wizard The BBSM Hotspot Setup Wizard Welcome window appears See Figure 2 1 Figure 2 1 BBSM Hotspot Setup Wizard Welcome Window Step 2 Click Next The Enter Server Settings window appears This window lets you enter...

Page 4: ...ddress You can use any alphanumeric word or phrase to a maximum of 100 characters such as San Diego CA or Guest cubicles in the northeast annex This field is optional E mail Relay Server Address IP address or FQDN Enter the IP address or the fully qualified domain name FQDN for the e mail relay server that is used by your Internet service provider ISP to forward non web based e mail such as Micros...

Page 5: ...er address and allocation of the network device static and DHCP client address pools Note that the wizard requests the external and internal network IDs and subnet masks and then calculates the external and internal IP addresses automatically Obtain the network IDs from your ISP An internal network of size Class C or smaller is supported Table 2 3 shows the number of IP addresses available to you ...

Page 6: ...BSM Hotspot server If you are using a private IP address you will also need to create a network address translation NAT pool for end users and one to one NAT statements for remote access to internal network devices Internal Network ID This is the Network ID for the subnet that end users use to connect to the BBSM Hotspot network and through it the Internet The internal subnet consists of the netwo...

Page 7: ... IP addresses for the server Note If you need to change the IP addresses of the NICs from the defaults generated by the Setup Wizard you must use the Address Change Wizard to make these changes Continue with and complete the Setup Wizard then use the Address Change Wizard to change the NIC addresses to the desired settings Refer to the Running the Address Change Wizard section on page A 1 See Figu...

Page 8: ...er configures the new settings then restarts After you log in to BBSM Hotspot as Administrator the Welcome Back window appears See Figure 2 6 Table 2 4 BBSM Hotspot Setup Wizard Calculating TCP IP Addresses Field Descriptions Field Description External Network ID The network ID used for your BBSM external network External Broadcast IP The IP address used to broadcast data within the external netwo...

Page 9: ...rough the router to the Internet A progress bar shows the test time remaining The test should take less than a minute The Back and Next buttons are disabled until the test is complete See Figure 2 7 If the test is successful a Test Success window pops up with a message telling you that the connection test was successful Click OK to close the window then go to Step 11 If the test was unsuccessful t...

Page 10: ...was configured correctly You may need to contact your ISP so they can verify this setting Failure to communicate with the DNS server IP address Verify the physical connection from the router to the Internet Verify that the link status light is on for the external connection of the router Verify that the ISP provided the correct DNS address and that it was entered correctly Contact the ISP to verif...

Page 11: ...setup A warning message pops up to tell you that you must resolve the IP address issue for BBSM Hotspot to work properly See Figure 2 9 You are then taken to the Enter Network Device Configuration Parameters window See Figure 2 10 Click Cancel to stop the setup Figure 2 8 Test Failure Window Figure 2 9 You Must Resolve This Issue Dialog Box Step 11 Click Next The Enter Network Device Configuration...

Page 12: ...t have been calculated and assigned by the BBSM Hotspot server These include the following Network Device Addresses These addresses are allocated to the network devices This address range is allocated from the Number of Network Devices number entered in Step 12 Table 2 5 Enter Network Device Configuration Descriptions Field Description Number of Network Devices Enter the total number of switches a...

Page 13: ...e Hotspot Configuration tool on the Dashboard or by using the Address Change Wizard Static Client Addresses These addresses are allocated to the statically configured client address pool Because static configurations are not common this range is allocated by BBSM Hotspot to 10 percent of the total remaining pool after the BBSM NIC and the Network Device addresses have been allocated See Figure 2 1...

Page 14: ...narios are possible If all of the network devices were found a dialog box appears telling you that network discovery is complete See Figure 2 13 Go to Step 16 Figure 2 13 Network Discovery Complete Window If some of the network devices were not found a dialog box appears telling you that not all of the devices could be found See Figure 2 14 Go to Step 15 Figure 2 14 Devices Not Found Window ...

Page 15: ...dress You are asked if you want to change the network device configuration parameters Click Back to make corrections such as reconnecting a cable then retest the server Then continue with the setup To change your network device data click Yes Then click Next to continue You are returned to the Enter Network Device Configuration Parameters window where you can change the network device data Then co...

Page 16: ...first time you run Setup Wizard it sets all ports to free Internet access If you run the Setup Wizard again at a later time it will not change the port settings Click Yes to complete the Setup Wizard then launch the Custom Web Page Wizard to create a custom web page at this time Creating a custom web page allows you to provide a welcome message instructions and branding information to your end use...

Page 17: ...chose to use the default web page that the Setup Wizard creates the Setup Wizard closes Understanding the BBSM Hotspot Dashboard The BBSM Hotspot Dashboard comprises two primary components Configuration and Operations from which an administrator can perform all system functions These functions include configuring the system performing all system operations managing and updating the system and repo...

Page 18: ...ot s external IP address http external_NIC_address 9488 www where external_NIC_address is the external NIC address of the BBSM Hotspot server you want to access for example type http 192 168 38 1 9488 www and press Enter The Enter Network Password dialog box appears See Figure 2 19 If you are accessing the BBSM Hotspot server within BBSM Hotspot s subnet enter the BBSM Hotspot server s internal IP...

Page 19: ...me blank Configuration The following three Administration options allow an administrator to perform all configuration tasks Hotspot Configuration Use this tool to configure the BBSM Hotspot server Figure 2 20 shows the functionality accessed through the Hotspot Configuration navigation bar NavBar Figure 2 20 Hotspot Configuration NavBar Port Configuration Use this tool to change port settings Cust...

Page 20: ... IP address ranges for the BBSM Hotspot server and the network devices Routers Sets router interface parameters Configures routes to the switches and to the clients attached to these switches This feature is for routed networks and is not related to WAN activities Network Devices Expands to the Access Points and Switches web pages Access Points Sets the access point parameters such as access point...

Page 21: ...ort Settings option in Hotspot Configuration Figure 2 21 shows the FreeAccess Start page For instructions on how to use the Setup Wizard refer to the Running the Setup Wizard section on page 2 2 Table 2 7 Navigation Button Descriptions Button Description Returns the user to the first record or page Returns the user to the previous record or page Takes the user to the next record or page Takes the ...

Page 22: ...g Step 1 Turn on your laptop and open your web browser The FreeAccess web page should appear Step 2 If the Start page does not appear contact property staff for information on configuring your wireless NIC Step 3 After verifying the configuration of the wireless NIC open the web browser The FreeAccess Start page appears Note If the Start page does not appear refer to the troubleshooting section No...

Page 23: ...nging the Windows 2000 Administrator Password Use the following procedure to change the Windows 2000 Administrator default password Step 1 Choose Start Programs Administrative Tools Computer Management The Computer Management window appears See Figure 2 22 Table 2 9 BBSM Hotspot Default Passwords Account Username Default Password Description Windows 2000 Administrator Cisco cisco The Windows 2000 ...

Page 24: ...rs Step 3 Double click Users The folder opens showing the user accounts See Figure 2 23 Figure 2 23 Computer Management Window showing User Accounts Step 4 In the right pane right click Cisco and from the drop down menu choose Set Password Step 5 In the New password field enter the new password Step 6 In the Confirm password field enter the new password again Step 7 Click OK A confirmation dialog ...

Page 25: ... procedure to change the default MSDE sa password Step 1 From the Dashboard click Hotspot Configuration The Server Settings web page appears Step 2 In the NavBar click Security SSL The Security SSL web page appears Step 3 Next to Change MSDE sa Password click Change The MSDE sa Password Form appears See Figure 2 25 Note You cannot change this password without knowing the current password Save this...

Page 26: ...ses Multinet section on page 2 40 Caution Although you use the Network and Dial up Connections window to add multinet 2 do not delete multinet 2 through this window because although it is deleted from the GUI it does not actually get removed from the BBSM Hotspot databases Use the Address Change Wizard to remove multinet 2 Refer to the Running the Address Change Wizard section on page A 1 Use the ...

Page 27: ...293 01 Chapter 2 Setting Up BBSM Hotspot Configuring Windows for Multinet Figure 2 27 AtNatMP Properties Window Step 4 Highlight Internet Protocol TCP IP and select Properties The Internet Protocol TCP IP Properties window appears See Figure 2 28 ...

Page 28: ... 15293 01 Chapter 2 Setting Up BBSM Hotspot Configuring Windows for Multinet Figure 2 28 Internet Protocol TCP IP Properties Window Step 5 Click Advanced The Advanced TCP IP Settings window appears showing the IP addresses tab See Figure 2 29 ...

Page 29: ...he TCP IP Address window appears See Figure 2 30 Figure 2 30 Advanced TCP IP Settings Window Step 7 In the IP address and Subnet mask fields enter the second IP address and subnet mask and then click Add You are returned to the Advanced TCP IP Settings window which now shows the added TCP IP address and you are finished with the configuration See Figure 2 31 No gateways are configured for the inte...

Page 30: ...ding if you did not configure your server by using the Setup Wizard If you used the Setup Wizard it configured DNS forwarding automatically The Domain Name System DNS forwarding feature is enabled on BBSM Hotspot to allow DNS requests to be relayed to a remote DNS server BBSM Hotspot is not configured as a DNS server it acts as a DNS forwarder for its clients and its own DNS requests These DNS req...

Page 31: ... address Step 1 Choose Start Programs Administrative Tools DNS The DNS window appears See Figure 2 32 Figure 2 32 DNS Window Step 2 From the left pane right click BBSMHS10 and choose Properties The BBSMHS10 Properties window appears showing the Interfaces tab See Figure 2 33 Figure 2 33 BBSM Hotspot Properties Window Interfaces Tab Step 3 Click the Forwarders tab See Figure 2 34 ...

Page 32: ... and explanation For information on configuring these features refer to the Running the Setup Wizard section on page 2 2 Using Web Pages A web page set is a set of active server page ASP files written in Microsoft JScript JavaScript and HTML They are executed on both the BBSM Hotspot server and the end user s browser when the end user starts the browser BBSM Hotspot ships with a set of default web...

Page 33: ...h BBSM Hotspot Using this software will corrupt the BBSM Hotspot server You add the new custom web page to the list of web pages on the BBSM Hotspot server by using the Custom Web Pages option in the Hotspot Configuration tool Refer to the Adding Custom Web Pages to BBSM Hotspot page 3 24 If a web page requires the end user to enter sensitive information such as credit card information an SSL cert...

Page 34: ...uring RADIUS Billing section on page 3 19 Table 2 10 BBSM Hotspot Default Web Page Descriptions Web Page Set Uses SSL Description AccessCode No Prompts the end user to enter an access code to access the Internet for the time period configured by the BBSM Hotspot administrator Only one user at a time is able to access the Internet using the access code BlockICS BlockICSClear Yes No Prompts the end ...

Page 35: ...Server web page in Hotspot Configuration Servers are ranked in ascending order so the primary RADIUS server is rank 1 secondary server is rank 2 and so on When sending the Access Request packets BBSM Hotspot begins authenticating servers in ascending order by using all configured RADIUS authentication servers until an Access Accept packet is received If a server does not respond within the specifi...

Page 36: ... 2 11 shows the RADIUS attributes and the packets in which they are sent from the BBSM Hotspot server to the RADIUS server Table 2 12 describes these attributes Table 2 11 RADIUS Access Request and Accounting Request Packets Attribute No Access Request Accounting Request Start Interim Update Stop User Name 1 X X X X User Password 2 X NAS IP Address 4 X X X X NAS Port 5 X X X X Service Type 6 X X X...

Page 37: ...nting servers if the UBand feature is enabled See Table 2 13 for the vendor specific attribute formatting NAS Identifier Contains the NAS Identifier value entered in the WEBconfig RADIUS Server web page If no value is entered in this field BBSM Hotspot will not include this attribute in the RADIUS Access Request packet Acct Status Type 1 Start Accounting Request packet Requests that a message be s...

Page 38: ... record this attribute value so the data can be retrieved for billing The RADIUS provider is responsible for charging the end user for the selected bandwidth When the user disconnects from the session the Disconnect web page appears and displays the session summary information username session duration in minutes and estimated session charge Port Hopping The port hopping feature allows users to mo...

Page 39: ...cted to or associated with If the user is not found BBSM Hotspot then searches all other configured network elements until the end user is found or the port hop delay time period expires Session duration The reported duration of an active session varies depending on how the session terminates If the search succeeds BBSM Hotspot includes the time that it searched for the user in the session duratio...

Page 40: ...pot servers are defined as follows Singlenet A singlenet BBSM Hotspot server is configured as a single logical subnet and only supports one logical subnet of IP address Multinet A multinet BBSM Hotspot server is configured with two distinct logical subnets and supports both public and private IP addresses To change your BBSM Hotspot server to a multinet configuration you must configure Windows for...

Page 41: ...2 41 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Feature Considerations ...

Page 42: ...2 42 Cisco BBSM Hotspot 1 0 User Guide 78 15293 01 Chapter 2 Setting Up BBSM Hotspot Feature Considerations ...

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