Acer AIR-104 User Manual Download

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Acer SOHO Router

User Guide

AIR-104 / AIR-204

Summary of Contents for AIR-104

Page 1: ...Acer SOHO Router User Guide AIR 104 AIR 204 ...

Page 2: ...herein is supplied without representation or warranty of any kind Acer Netxus Inc therefore assumes no responsibility and shall have no liability of any kind arising from the supply or use of this document or the material contained herein 2000 Acer Netxus Incorporated This manual copyright 2000 by Acer Netxus Inc All rights reserved No part of this document may be copied or re used without prior w...

Page 3: ...ed to configure PC s 3 1 When do I need to configure PC s 3 1 What do I need to configure PC s 3 1 How to configure network PC s 3 2 Chapter 4 Basic Router Configuration What is basic configuration 4 1 What do I need to configure the AIR 104 204 4 1 Network requirements 4 1 Internet access 4 1 Using two Internet service accounts 4 2 How do I log onto the AIR 104 204 4 2 Accessing the AIR 104 204 v...

Page 4: ... 104 204 6 2 How to change the ICC password 6 2 What if I forget the ICC password 6 3 How to upgrade the AIR 104 204 software 6 3 Chapter 7 The Command Line Interface What is the Command Line Interface 7 1 Using the Command Line Interface 7 1 Connecting to the CLI via Telnet 7 1 Connecting to the CLI through the console port 7 1 General guidelines 7 2 Conventions 7 3 Command Categories 7 3 Command...

Page 5: ...User Guide for AIR 104 AIR 204 v Appendix D Warranty Copyrights EMI Warranty D 1 Copyrights and Trademarks D 2 EMI Notice D 3 ...

Page 6: ...about the Command Line Interface a useful tool for displaying advanced system information and for troubleshooting This manual consists of seven chapters and three appendices Chapter One Introduction explains the features and capabilities of the AIR 104 204 Chapter Two Installation gives the simple steps you follow to install the necessary hardware Chapter Three Configuring PC s in the network show...

Page 7: ...l netxus acer com tw Our website s URL is http www acernetxus com tw Safety Warnings Before applying power to the AIR 104 204 make sure you are using a properly grounded electrical outlet The AIR 104 204 is not intended to be serviced by the user Please do not open the case About This User Guide ...

Page 8: ... the Internet The AIR 104 204 provides shared Internet access so that everyone on your LAN can surf the web and send receive e mail or files The AIR 104 204 utilizes single IP address technology that greatly simplifies the configuration pro cess the AIR 104 204 automatically acquires the necessary IP addresses when the connection to the Internet is established and distributes access to your entire...

Page 9: ...et outside All access to the AIR 104 204 Console Talent and the browser based Internet Configuration Console is protected by password verification Internet access can be configured to occur only at certain times of the day and on certain days of the week What s in the box Your AIR 104 204 package should contain the items listed below 1 AIR 104 or AIR 204 User manual 1 Power Adapter 12V DC 1 5A inp...

Page 10: ...l modem cable supplied with the device which has an RJ 45 plug on one end and a DB 9 D connector on the other end 1 or 2 RJ 45 connectors for connecting to external modems This is a special cable supplied with the device that has an RJ 45 plug on one end and a DB 25 D connector on the opposite end The AIR 104 is shipped with two of these and the AIR 204 is shipped with one 0 or 1 RJ 11 connectors ...

Page 11: ...ure 1 5 AIR 204 Front Panel LEDs LED operation The operation and meaning of the LEDs are described in the following table Power Diag 10 Collision 100 Collision LAN 1 4 COM1 COM2 100 10 LNK ACT Tx Rx OH CD COLOR GREEN ORANGE ORANGE ORANGE GREEN GREEN GREEN GREEN GREEN GREEN ON Power Fail or Diag still in process 100 Mbps Link active Off hook Line is connect ed BLINK Collision Collision Receiv ing d...

Page 12: ...nd modem connection may be made with an external device either a modem or an ISDN terminal adapter First modem connection AIR 104 Connect an external modem or ISDN terminal adapter to the COM1 jack on the AIR 104 Use one of the RJ 45 to DB 25 cables supplied to make the connection AIR 204 The AIR 204 contains an internal V 90 56Kbps modem Connect the LINE jack on the AIR 204 to your telephone line...

Page 13: ...in order to connect to a network hub switch which in turn connects many PC s to create a larger network Figure 2 2 Uplink Switch Connecting PC s directly to the router LAN ports 2 3 and 4 on the AIR 104 204 are dedicated to NORMAL mode usage they are intended to connect PC s directly Connect the Ethernet network interface on your PC to LAN port 2 3 or 4 Use an RJ 45 to RJ 45 cable not supplied to ...

Page 14: ...45 to RJ 45 cable not supplied Locate the switch that controls the mode of operation for LAN port 1 on the AIR 104 204 and set it to UPLINK this switch is located along the right edge of the router case See Figure 2 2 If you are using a special uplink port on the external hub or switch to connect to LAN port 1 on the AIR 104 204 then set the mode of operation for LAN port 1 on the AIR 104 204 to N...

Page 15: ...this configuration procedure is escribed below If you wish to set network IP addresses manually please consult more detailed TCP IP documentation When do I need to configure PC s When you first install the AIR 104 204 in your network you will need to configure a PC so that you can use it in turn to configure the AIR 104 204 After the AIR 104 204 is properly configured you will need to configure ea...

Page 16: ...Network window click on the Configuration tab Check the list of Network Components If TCP IP has already been installed proceed to Step 7 below Otherwise click on the Add button with the mouse The Network Component Type window will appear Step 4 In the Network Component Type window click the Protocol button with the mouse The Select Network Protocol window will appear Installed components Add butt...

Page 17: ...he installation procedure for TCP IP will begin You may need to insert the Win95 98 system software CD to complete the installation Step 6 After TCP IP installation is complete go back to the Network window shown in Step 4 Step 7 Select TCP IP from the list of network components by clicking it with the mouse and then click on the Properties button The TCP IP Properties window will appear Select Mi...

Page 18: ...IP Address Tab Obtain IP address automatically should be selected Note If you do not disable DNS on every PC that is connected to the network then the Windows operating system may emit DNS broadcast packets which may in turn cause the AIR 104 204 to dial up your ISP even if there is no real Internet traffic Step 9 Make sure that both the PC and the AIR 104 204 are properly connected to the network...

Page 19: ...properly configured PC must be connected to the network Additionally that PC must be equipped with a web browser Netscape 4 5 or newer Internet Explorer 5 0 or newer or another compatible web browser Consult your browser documentation if you have any questions Internet access Obtain an account from an Internet Service Provider In order to configure the AIR 104 204 for Internet access you will need...

Page 20: ...ly via Telnet or directly via a console attached to the AIR 104 204 See Chapter 7 for full details about the Command Line Interface Accessing the AIR 104 204 via web browser Connect a PC to the network as described in Chapter 2 and configure it as indicated in Chapter 3 Re boot your PC and router and open the Web browser on your PC The top bar of the browser window frame contains a box that allows...

Page 21: ...guration of the AIR 104 204 and return all values to factory default See Chapter 6 for the procedure The Internet Configuration Console browser screen After you have successfully entered the current password the Internet Configuration Console ICC screen will appear on your web browser The ICC browser screen contains all the utilities that you need to configure the AIR 104 204 for Internet access F...

Page 22: ...l find all the utilities that you need to start accessing the Internet right away Main Window This area of the ICC browser screen is the workspace of the Internet Configuration Console When selected the various utilities from the ICC Menu appear in this area so that you can interact with them When the ICC browser screen first appears before any utility has been selected the Main Window will displa...

Page 23: ...monitoring table Device indicates the nature of the interface whose status is being monitored interfaces are LAN Modem1 and Modem2 The four port Ethernet hub built into the AIR 104 204 is reported as a single unit LAN Status reports for Modem1 or Modem2 will appear only if a modem or ISDN terminal adapter is connected to the COM1 or COM2 port respectively the V 90 modem built into the AIR 204 occu...

Page 24: ...the modem s you have connected to it so that the AIR 104 204 can communicate properly with the modem s Additionally you may configure the AIR 104 204 to enable or disable either of the modem ports You should disable those modem ports external or internal that are not connected to live phone lines so that the AIR 104 204 will not keep attempting to set up Internet connections with them thereby caus...

Page 25: ...e port you have selected is connected to an external modem not the built in V 90 modem of the AIR 104 204 Click on the down arrow with the mouse A drop down list will appear select the brand name of your external modem and then click it with the mouse to select it If you cannot find your modem on the list then select Other the default Step 5 Modem Initialization String the contents of this field s...

Page 26: ... the beginning of this chapter in the section entitled What do I need to configure the AIR 104 204 Alternatively you may configure the AIR 104 204 by using the Command Line Interface CLI The CLI can be accessed remotely via Telnet or directly via a console attached to the AIR 104 204 See Chapter 7 for full details about the Command Line Interface Using the ICC to configure the Internet connection ...

Page 27: ... of your ISP account Step 2 On the line that reads Test Connection Using Port click and drag to select the port number COM1 or COM2 of the modem that you will use to access the Internet Step 3 Click on the APPLY and TEST button Note When you click APPLY and TEST the AIR 104 204 will immediately attempt to place a call to your Internet Service Provider using the modem you have just identified Watch...

Page 28: ...ssword of this ISP account Step 2 On the line that reads Test Connection Using Port click and drag to select the port number COM1 or COM2 of the modem to which you intend to test this ISP account Step 3 Click on the APPLY and TEST button Note When you click APPLY and TEST the AIR 104 204 will immediately attempt to place a call to your Internet Service Provider using the modem you have just identi...

Page 29: ... not successful the Message Window will provide you with information about the nature of the problem After successful configuration what next After the ISP account s specified by your configuration has been opened successfully all the users on your LAN may begin accessing the Internet immediately However each PC that wishes to communicate with the Internet must be configured to obtain an IP addres...

Page 30: ... Connection Log To enhance network monitoring and cost control the AIR 104 204 keeps a running record of its Internet access activity the Connection Log The Connection Log records the date and time of occurence for two different categories of events trigger events and connect disconnect events A trigger event is recorded every time that a network device s request to access the Internet causes the ...

Page 31: ...ection Log and Internet access time restrictions see the relevant sections in this chapter for more information about messages that may appear in the System Log see Appendix A The AIR 104 204 does not contain a battery to back up its internal clock so the time will not be maintained across a system reset or power down Therefore in order to utilize properly any feature that requires the clock to be...

Page 32: ...p of the window Step 2 The date and time captured from your management PC are displayed in the box labeled Proposed Router Time Click the Daylight Savings Time box with the mouse to select and de select this option Step 3 If necessary click on the down arrow to the right of the Time Zone box and the drop down list of time zones appears Find the appropriate time zone for your location and click it ...

Page 33: ...rnet Access Time The Internet Access Time Configuration window appears in the main window of the ICC browser screen Current settings stored in memory are displayed Step 2 Specify which days of the week Internet access should be allowed Set the days of the week during which Internet access is allowed You may specify a Day Range by clicking on the appropriate drop down lists or click on All to allow...

Page 34: ...ange the router s IP subnet the third section of the four part IP address from the default value of 168 then all new DHCP assignments will use this new subnet value You may specify Primary and Secondary DNS IP Addresses to be used for Internet access Normally the AIR 104 204 will acquire from your ISP the IP addresses of primary and secondary Domain Name Servers DNS that translate website or other...

Page 35: ...me Server DNS By default the IP address of the primary DNS server acquired from your ISP will appear here Here you may change that IP address to another if you wish Secondary DNS IP Address the IP address of the secondary Domain Name Server By default the IP address of the primary DNS server acquired from your ISP will appear here Here you may change that IP address to another if you wish DHCP sel...

Page 36: ... ISP The idle timeout may set from 0 to 3600 seconds the default setting is 300 If you select 0 the connection will never time out Step 3 When you are finished click the Apply button Step 4 If you want to configure static DHCP assignments click the STATIC DHCP button and continue on to the next section Static DHCP Assignments You will need to create an entry on the DHCP Static Assignment Table for...

Page 37: ...o this device MAC Address The hardware address associated with the Ethernet adapter of the network device Please note that dashes must separate each pair of hexadecimal digits Step 5 When you are finished click on the Apply button The DHCP Static Assign ment Table will appear again in the main window of the ICC browser screen Step 6 Repeat steps 3 5 to assign further static DHCP entries You may al...

Page 38: ...mory any unsaved configuration changes every thirty minutes automatically For closer management you can use the Configuration Options to save changes manually or to clear the configuration completely Step 1 Log onto the ICC Find the System Tools heading on the ICC Menu and click on Configuration Data Options The Configuration Data Options screen appears in the main window of the ICC browser screen...

Page 39: ...tly change the ICC password saved in the AIR 104 204 In particular once you have successfully installed and configured the AIR 104 204 for the first time you should change the factory default ICC password to one of your own choosing Step 1 Log onto the ICC Find the System Tools heading on the ICC Menu and click on Change Password The Password Configuration screen appears in the main window of the ...

Page 40: ...ed all settings stored in the AIR 104 204 will return to the factory defaults In particular the ICC password once again will become password Note Keep in mind that anyone can perform this procedure and seriously compromise security in your network Make sure physical access to the AIR 104 204 is consistent with your security requirements How to upgrade the AIR 104 204 software Periodically you may ...

Page 41: ... e g a200v101 sig or click Browse to select a path to the software When ready click the Upgrade button and follow the onscreen instructions The new firmware will begin loading across the network After the operation is complete be sure to reset the AIR 104 204 and the new firmware will take effect Chapter 6 Management ...

Page 42: ...8 230 Connecting to the CLI through the console port Another way to invoke the command line interface is to connect a PC running terminal emulation software directly into the CONSOLE port on the AIR 104 204 A null modem cable is supplied to make this connection see Chapter 2 for more details on the installation procedure Your console PC will require terminal emulation software such as the Hyperter...

Page 43: ...ord is case sensitive As you type in the password your keystrokes will be echoed as asterisks When you hit the Carriage Return the password you have entered will be tested against the current password If the password string is validated the command prompt will be displayed Command The user may now begin to issue commands Most of the commands are single line commands and no commands are context sen...

Page 44: ... ifName represents a profile interface which can be the LAN port lan or a modem profile Profile Name means an Internet profile not the LAN port xxx yyy means xxx or yyy num means any integer number such as 19200 9600 MacAddr or nn nn nn nn nn nn means any MAC address in hexadecimal format where each nn can be 00 01 09 0A 0B 0C 0D 0E 0F 10 11 FF ipAddr netMask or xxx xxx xxx xxx means any ip addres...

Page 45: ...ch the server selects an address to satisfy a request is fixed and extends from 192 168 168 1 to 192 168 168 229 with the highest available address being assigned first Statically assigned addresses must be within this range as well2 Up to 20 static DHCP assignments may be configured and saved disable dhcp Description This command disables the Dynamic Host Control Protocol server functions within ...

Page 46: ... currently configured in the Static DHCP Assignment Table Example Command show dhcp table Static Dhcp Assignments Name IP Address Mac Address daniel 192 168 168 134 00 40 05 35 DB 4F Diagnostic Commands connect profile isp 1 connect profile isp 2 Description For Internet profiles this command activates the specified profile as if a trigger occurred disconnect profile isp 1 disconnect profile isp 2...

Page 47: ...ll to the specified telephone number The call is cleared immediately after a connection is established IP Commands ping ipaddr n_times n_size Description See description under Diagnostics set ip private ip_addr netmask Description This command is used to modify the private address on the AIR 104 204 s LAN interface The IP network corresponding to the set ip private command becomes the private netw...

Page 48: ...l ICMP Received Transmitted Dest Unreachable 0 0 Time Exceeded 0 0 IP Header Error 0 0 Source Quench 0 0 Redirect 0 0 Echo Request 0 0 Echo Reply 0 0 Timestamp Request 0 0 Timestamp Reply 0 0 Address Mask Request 0 0 Address Mask Reply 0 0 Calls to icmp error 0 Messages Reflected 0 show ip Description This command displays all interfaces on which IP routing has been enabled Example AIR101 show ip ...

Page 49: ...command displays IP routing related statistics Example AIR 101 show ip statistics Received Transmitted Packets Received 32424 Datagrams Generated Locally 1133 Packets Forwarded 0 Datagrams Delivered to Upper Layer 1714 Raw Packets Sent 0 Redirects Sent 0 Packet drops IP Header Errors 3 Unknown Protocols 0 Not Forwardable 1819 DONT_FRAGMENT Bit ON 0 No Buffers 0 No Route 0 Fragmentation Total Fragm...

Page 50: ...ser to display information about the MIP group show mip Description The profiles associated with the multi connection IP group are displayed along with the current operational setting of the MIP group show mip statistics Description The statistics associated with the multi connection IP group are displayed Port Commands Port related commands are available for clearing statistical counters enabling...

Page 51: ... 1 Port Name 1 Port Type MODEM Admin State Enabled Admin Status No call Port speed auto 115200 Init String unspecified show port statistics 1 show port statistics 2 Example Command show portstatistics 1 Received Transmitted Total packets 0 0 Total bytes 0 0 Total errors 0 0 Profile Commands This section details the commands used to display information about Internet profiles Internet profiles cont...

Page 52: ... profile This command displays a summary of all configured Internet profiles Example Command show profile Prof Name Type AdminState Remote DN Call Action isp1 Modems Enabled 5559357 Dial only isp2 Modems Enabled 5559357 Dial only show profile isp1 show profile isp2 Description The details of a configured Internet profile are displayed Example AcerRouter show profile isp1 Profile type Modems Admin ...

Page 53: ... packets 0 0 Total errors 0 0 PPP Statistics Total control packets 0 0 Total data packets 0 0 IP packets 0 0 PPP Error Statistics Unsupported protocols 0 Code rejects 0 Bad addresses 0 Bad controls 0 Bad FCSs 0 Packets too long 0 Statistics Commands clear port statistics Description Refer to this command under Port Commands clear port statistics port 1 clear port statistics port 2 Description Refe...

Page 54: ...cription Refer to this command under IP Commands show port statistics 1 show port statistics 2 Description Refer to this command under Port Commands show profile statistics Description Refer to this command under Profile Commands show profile statistics isp1 show profile statistics isp2 Description Refer to this command under Profile Commands show tcp statistics Description Refer to this command u...

Page 55: ...Configuration Console utility A password is a character string that starts with a letter and contains at least 6 and up to a total of 15 alphanumeric characters The password is case sensitive The default factory setting is password If you forget the Internet Configuration Console password the only way to recover is clear the entire configuration and return the unit to its original state as shipped...

Page 56: ...ware to be downloaded to the system from a directly attached PC running the terminal emulation software one with z modem file download capability Note that this command cannot be used from a telnet session This is an alternative to downloading the software using the Internet Configuration Console browser utility Since the router will reset after this operation is complete the system will first pro...

Page 57: ...execute the save operation immediately after some configuration changes e g when the user intends to power down the system set console baud baudrate Description This command is used to set the baud rate for the auxiliary console port The default baud rate is 19200 bits per second After the baud rate is changed the console will no longer work properly until the terminal baud rate is changed accordi...

Page 58: ...and specifies the time zone for the AIR 104 204 location as an offset from Greenwich Mean Time GMT The time zone is normally set automatically when an HTTP browser first connects to the router using the Internet Configuration Console utility Example Command set timezone 8 Time Zone is set to GMT 8 hours show config Description A concise summary of the AIR 104 204 configuration is displayed Example...

Page 59: ... for details Example Command show internet access time Day of the week Mon Sat Time of day 13 30 5 00 show system Description This command displays system related configuration Example AcerRouter show system System Name Acer Router Up Time 0 months 0 days 01 08 00 system description Internet Access Device system contact Unknown system location Unknown Total Serial Ports 2 S W Version 1 01a H W Ver...

Page 60: ...cessfully 5 12 13 99 20 38 21 Modem port 1 has been initialized 6 12 13 99 20 38 22 Modem port 2 autobaud successfully 7 12 13 99 20 38 23 Modem port 2 has been initialized 8 12 13 99 20 38 42 Console Port login from tty0 telnet 9 12 13 99 20 40 02 Modem port 1 dial 10 12 13 99 20 40 35 KERNEL modem link is up 11 12 13 99 20 40 35 ASYNPPP Event 6 ppp3073 input 12 12 13 99 20 40 35 ASYNPPP Event 6 ...

Page 61: ... when a call is already connected or the modem is in use Cannot perform operation Port or profile is currently disabled An outgoing call was attempted on a port that is disabled Clear system configuration and restart please wait This message is displayed when router is in the process of clearing all system configuration and then resetting Connection successful A successful connection has been esta...

Page 62: ...dress is invalid The IP address entered as the private address was not valid Management session time out The message is displayed when HTTP or telnet management session is idle for more than the default time out of 10 minutes or the configured time out Phone number limits characters to 0123456789 0 An invalid character has been entered in the phone number field The acceptable phone number characte...

Page 63: ... Apply and Test operation is successful The Internet access time is configured successful This message is displayed when the Internet access time configuration is accepted by the router The new password does not match the confirmed password The confirmation password entered is not the same as the new password entered during the password operation The new password is the same as the old password Th...

Page 64: ...an application trigger a modem connect or a disconnect event mm dd yy hh mm ss Triggered protocol IP Addresses Ports mm dd yy hh mm ss Connected Outgoing Call to number ConnSpeed Assigned IP Address mm dd yy hh mm ss Disconnected Embedded HTTP server messages These are messages which the HTTP browser will generate should problems occur during configuration Their appearance may differ from browser ...

Page 65: ...ards for local area networks are widely followed Internet A global network connecting millions of computers As of 1998 the Internet has more than 100 million users worldwide and that number is growing rapidly More than 100 countries are linked into exchanges of data news and opinions intranet A network based on TCP IP protocols belonging to an organization usually a corporation accessible only by ...

Page 66: ...he break in the path can easily be identified PPP PPP Point to Point protocol is a communications protocol for transmitting information over standard telephone lines A PPP account is a dial up account used to connect to the Internet It is a dial up account that actually communicates with another computer to gain Internet access router An intelligent multi network interface device that will forward...

Page 67: ...and Bandwidth on Demand using MIP Multiconnection IP technology to maximize the performance of multiple WAN connections Management Web based Manager Internet Connection Console ICC for easy network management Command Line Interface via Telnet or directly attached console terminal or PC running terminal emulator Dynamic Host Configuration Protocol DHCP automatically assigns private IP addresses Gat...

Page 68: ...ng Multilink IP Proprietary Relevant IETF standards Dimension 215 x 149 x 33 6 L x W x H mm Weight AIR 104 978g AIR 204 1013g Environment Operating Temperature 0 X 50 XF Storage Temperature 20 X 70 XF Relative Humidity 20 80 Electrical External 12V DC power supply Appendix C Specifications ...

Page 69: ...mes no liability as a consequence of such events under the terms of this Warranty While Acer Netxus has made every effort to provide clear and accurate technical information about the application of the Product ANI assumes no liability for any event arising out of the use of this technical information INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY MALFUNCTION DESIGN DEFECT OR OTHERWISE WITH RESPEC...

Page 70: ...t 1995 WIDE Project All Rights Reserved Copyright 1988 1989 1993 The Regents of the University of California All Rights Reserved This product includes software developed by the University of California Berkeley and its contributors This product includes software developed at the Information Technology Division US Naval Research Laboratory Copyright 1996 The University of Southern California All Ri...

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