
ZyWALL 5 User’s Guide
524
Chapter 42 Troubleshooting
42.3 Problems with the DMZ Interface
42.4 Problems with the WAN Interface
Table 201
Troubleshooting the DMZ Interface
PROBLEM
CORRECTIVE ACTION
Cannot access
servers on the DMZ
from the LAN.
Check your Ethernet cable type and connections. Refer to the Quick Start Guide
for DMZ connection instructions.
Make sure the Ethernet adapters on the LAN computer and the DMZ server are
installed and functioning properly.
Verify that the IP address of the DMZ port and the LAN port are on separate
subnets.
Make sure that NAT is configured for your DMZ servers.
Cannot ping any
computer on the
DMZ.
Check the 10M/100M DMZ LEDs on the front panel. One of these LEDs should
be on. If they are both off, check the cables between your ZyWALL and hub or
the station.
Verify that the IP address and the subnet mask of the ZyWALL and the servers
are on the same subnet.
Table 202
Troubleshooting the WAN Interface
PROBLEM
CORRECTIVE ACTION
Cannot get WAN IP
address from the
ISP.
The ISP provides the WAN IP address after authentication. Authentication may
be through the user name and password, the MAC address or the host name.
Use the following corrective actions to make sure the ISP can authenticate your
connection.
You need a username and password if you're using PPPoE or PPTP
encapsulation. Make sure that you have entered the correct
Service Type
,
User
Name
and
Password
(the user name and password are case sensitive). Refer
to
If your ISP requires MAC address authentication, you should clone the MAC
address from your computer on the LAN as the ZyWALL's WAN MAC address.
. It is recommended
that you clone your computer's MAC address, even if your ISP presently does
not require MAC address authentication.
If your ISP requires host name authentication, configure your computer's name
as the ZyWALL's system name. Refer to
.
Содержание ZyXEL ZyWALL 5
Страница 1: ...ZyWALL 5 Internet Security Appliance User s Guide Version 3 64 3 2005 ...
Страница 2: ......
Страница 26: ...ZyWALL 5 User s Guide 24 ...
Страница 44: ...ZyWALL 5 User s Guide 42 ...
Страница 86: ...ZyWALL 5 User s Guide 84 Chapter 3 Wizard Setup ...
Страница 96: ...ZyWALL 5 User s Guide 94 Chapter 4 LAN Screens ...
Страница 102: ...ZyWALL 5 User s Guide 100 Chapter 5 Bridge Screens ...
Страница 130: ...ZyWALL 5 User s Guide 128 Chapter 7 WAN Screens Figure 45 WAN PPPoE Encapsulation ...
Страница 138: ...ZyWALL 5 User s Guide 136 Chapter 7 WAN Screens Figure 50 Dial Backup Setup ...
Страница 144: ...ZyWALL 5 User s Guide 142 Chapter 7 WAN Screens ...
Страница 152: ...ZyWALL 5 User s Guide 150 Chapter 8 DMZ Screens ...
Страница 174: ...ZyWALL 5 User s Guide 172 Chapter 10 Firewall Screens Figure 68 Creating Editing A Firewall Rule ...
Страница 179: ...ZyWALL 5 User s Guide Chapter 10 Firewall Screens 177 Figure 73 My Service Rule Configuration ...
Страница 220: ...ZyWALL 5 User s Guide 218 Chapter 13 Introduction to IPSec ...
Страница 238: ...ZyWALL 5 User s Guide 236 Chapter 14 VPN Screens Figure 110 VPN Rules IKE Network Policy Edit ...
Страница 261: ...ZyWALL 5 User s Guide Chapter 15 Certificates 259 Figure 122 My Certificate Details ...
Страница 280: ...ZyWALL 5 User s Guide 278 Chapter 16 Authentication Server Figure 133 Local User Database ...
Страница 317: ...ZyWALL 5 User s Guide Chapter 19 Bandwidth Management 315 ...
Страница 318: ...ZyWALL 5 User s Guide 316 Chapter 19 Bandwidth Management ...
Страница 352: ...ZyWALL 5 User s Guide 350 Chapter 21 Remote Management ...
Страница 366: ...ZyWALL 5 User s Guide 364 Chapter 23 Logs Screens Figure 188 Log Settings ...
Страница 389: ...ZyWALL 5 User s Guide Chapter 24 Maintenance 387 Figure 210 Restart Screen ...
Страница 390: ...ZyWALL 5 User s Guide 388 Chapter 24 Maintenance ...
Страница 416: ...ZyWALL 5 User s Guide 414 Chapter 27 WAN and Dial Backup Setup ...
Страница 432: ...ZyWALL 5 User s Guide 430 Chapter 30 DMZ Setup ...
Страница 492: ...ZyWALL 5 User s Guide 490 Chapter 37 System Information Diagnosis ...
Страница 508: ...ZyWALL 5 User s Guide 506 Chapter 38 Firmware and Configuration File Maintenance ...
Страница 520: ...ZyWALL 5 User s Guide 518 Chapter 40 Remote Management ...
Страница 536: ...ZyWALL 5 User s Guide 534 Chapter 42 Troubleshooting Figure 343 Java Sun ...
Страница 564: ...ZyWALL 5 User s Guide 562 Appendix C IP Subnetting ...
Страница 570: ...ZyWALL 5 User s Guide 568 Appendix E PPTP ...
Страница 571: ...ZyWALL 5 User s Guide 569 ...
Страница 572: ...ZyWALL 5 User s Guide 570 ...
Страница 590: ...ZyWALL 5 User s Guide 588 Appendix G Triangle Route ...
Страница 620: ...ZyWALL 5 User s Guide 618 Appendix J Importing Certificates ...
Страница 622: ...ZyWALL 5 User s Guide 620 Appendix K Command Interpreter ...
Страница 628: ...ZyWALL 5 User s Guide 626 Appendix L Firewall Commands ...
Страница 632: ...ZyWALL 5 User s Guide 630 Appendix M NetBIOS Filter Commands ...
Страница 638: ...ZyWALL 5 User s Guide 636 Appendix O Brute Force Password Guessing Protection ...
Страница 660: ...ZyWALL 5 User s Guide 658 Appendix Q Log Descriptions ...