Chapter 15 Pickup Group
X2002 User’s Guide
236
15.1.2 Before You Begin
When you configure the X2002’s pickup groups, a group member needs to enter a
specific feature code to pick up another group member’s call. See
for information on how to configure the X2002’s feature codes.
15.1.3 Pickup Group Example
The following figure shows a pickup group called
SALES
. Extensions 1001 - 1005
are in the
SALES
pickup group. When a call comes in to extension 1001, then
people with extensions 1002, 1003, 1004 or 1005 can pickup the call by dialing
the feature code for
Group Pickup
(for example
*94
is the default). Similarly,
when a call comes in to any of the other extensions in this pickup group, then any
of the group members can pick up that call.
Figure 123
Pickup Group Overview
When two calls come in at the same time, then the call that has rung the longest
is picked up first when a group member dials the
Group Pickup
code.
When two group members try to pick up a call for someone in their pickup group,
then the first person to dial the
Group Pickup
code answers the call.
1001
1003
1002
1004
1005
2003
2002
2004
2005
2001
SALES
Содержание X2002
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Страница 24: ...Table of Contents X2002 User s Guide 24...
Страница 25: ...25 PART I User s Guide...
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Страница 40: ...Chapter 2 How It Works X2002 User s Guide 40...
Страница 99: ...99 PART II Technical Reference...
Страница 100: ...100...
Страница 124: ...Chapter 5 Network Deployment X2002 User s Guide 124...
Страница 166: ...Chapter 7 Auto Provision X2002 User s Guide 166...
Страница 170: ...Chapter 8 QoS X2002 User s Guide 170...
Страница 248: ...Chapter 16 Click To Talk Group X2002 User s Guide 248...
Страница 252: ...Chapter 17 Group Access Code X2002 User s Guide 252...
Страница 304: ...Chapter 19 Auto Attendant X2002 User s Guide 304...
Страница 312: ...Chapter 20 LCR X2002 User s Guide 312...
Страница 346: ...Chapter 22 Call Services X2002 User s Guide 346...
Страница 380: ...Chapter 25 Status Observation X2002 User s Guide 380...
Страница 402: ...Chapter 27 Call Detail Record CDR X2002 User s Guide 402...
Страница 410: ...Chapter 28 ACD Logs X2002 User s Guide 410...
Страница 416: ...Chapter 29 Administrator Accounts X2002 User s Guide 416...
Страница 424: ...Chapter 30 Diagnostics X2002 User s Guide 424...
Страница 426: ...Chapter 31 X2002 User s Guide 426...
Страница 446: ...Chapter 32 Remote Management X2002 User s Guide 446...
Страница 448: ...Chapter 33 TFTP Management X2002 User s Guide 448...
Страница 462: ...Chapter 35 License Control X2002 User s Guide 462...
Страница 482: ...Chapter 36 Web Portal X2002 User s Guide 482...
Страница 508: ...Chapter 39 Product Specifications X2002 User s Guide 508...
Страница 548: ...Appendix C Legal Information X2002 User s Guide 548...
Страница 562: ...Index X2002 User s Guide 562...