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ZyWALL USG Series User’s Guide
1026
C
HAPTER
50
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter.
• You can also refer to the logs (see
• For the order in which the Zyxel Device applies its features and checks, see
.
None of the LEDs turn on.
Make sure that you have the power cord connected to the Zyxel Device and plugged in to an
appropriate power source. Make sure you have the Zyxel Device turned on. Check all cable
connections.
If the LEDs still do not turn on, you may have a hardware problem. In this case, you should contact your
local vendor.
Cannot access the Zyxel Device from the LAN.
• Check the cable connection between the Zyxel Device and your computer or switch.
• Ping the Zyxel Device from a LAN computer. Make sure your computer’s Ethernet card is installed and
functioning properly. Also make sure that its IP address is in the same subnet as the Zyxel Device’s.
• In the computer, click
Start
,
(All) Programs
,
Accessories
and then
Command Prompt
. In the
Command Prompt
window, type “ping” followed by the Zyxel Device’s LAN IP address (192.168.1.1 is
the default) and then press [ENTER]. The Zyxel Device should reply.
• If you’ve forgotten the Zyxel Device’s password, use the
RESET
button. Press the button in for about 5
seconds (or until the
SYS
LED starts to blink), then release it. It returns the Zyxel Device to the factory
defaults (password is 1234, LAN IP address 192.168.1.1 etc.
• If you’ve forgotten the Zyxel Device’s IP address, you can use the commands through the CONSOLE
port to check it. Connect your computer to the
CONSOLE
port using a console cable. Your computer
should have a terminal emulation communications program (such as HyperTerminal) set to VT100
terminal emulation, no parity, 8 data bits, 1 stop bit, no flow control and 115200 bps port speed.
I cannot access the Internet.
• Check the Zyxel Device’s connection to the Ethernet jack with Internet access. Make sure the Internet
gateway device (such as a DSL modem) is working properly.
• Check the WAN interface's status in the
Dashboard
. Use the installation setup wizard again and make
sure that you enter the correct settings. Use the same case as provided by your ISP.
Содержание USG110
Страница 27: ...27 PART I User s Guide ...
Страница 67: ...Chapter 2 Initial Setup Wizard ZyWALL USG Series User s Guide 67 Figure 41 Object Service Service Group HTTPS ...
Страница 195: ...195 PART II Technical Reference ...
Страница 282: ...Chapter 9 Wireless ZyWALL USG Series User s Guide 282 Figure 229 Configuration Wireless AP Management AP Group Add Edit ...
Страница 309: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 309 ...
Страница 310: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 310 Configuration Network Interface Ethernet Edit External Type ...
Страница 312: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 312 Configuration Network Interface Ethernet Edit Internal Type ...
Страница 313: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 313 ...
Страница 314: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 314 Figure 246 Configuration Network Interface Ethernet Edit OPT ...
Страница 315: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 315 Configuration Network Interface Ethernet Edit OPT ...
Страница 334: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 334 Figure 255 Configuration Network Interface PPP Add ...
Страница 342: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 342 Figure 257 Configuration Network Interface Cellular Add Edit ...
Страница 357: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 357 Figure 267 Configuration Network Interface VLAN Add Edit ...
Страница 358: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 358 ...
Страница 372: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 372 Figure 269 Configuration Network Interface Bridge Add Edit ...
Страница 373: ...Chapter 10 Interfaces ZyWALL USG Series User s Guide 373 ...
Страница 565: ...Chapter 25 Walled Garden ZyWALL USG Series User s Guide 565 Figure 399 Walled Garden Login Example ...
Страница 613: ...Chapter 30 IPSec VPN ZyWALL USG Series User s Guide 613 Figure 431 Configuration VPN IPSec VPN VPN Connection Add Edit ...
Страница 621: ...Chapter 30 IPSec VPN ZyWALL USG Series User s Guide 621 Figure 433 Configuration VPN IPSec VPN VPN Gateway Add Edit ...
Страница 651: ...Chapter 31 SSL VPN ZyWALL USG Series User s Guide 651 Figure 454 Create a Web Application SSL Application Object ...
Страница 664: ...Chapter 32 SSL User Screens ZyWALL USG Series User s Guide 664 4 Next run and log into the SecuExtender client ...
Страница 730: ...Chapter 38 IDP ZyWALL USG Series User s Guide 730 Figure 508 Configuration UTM Profile IDP Custom Signatures Add Edit ...
Страница 784: ...Chapter 42 Device HA ZyWALL USG Series User s Guide 784 Figure 541 Configuration Device HA Device HA ...
Страница 929: ...Chapter 44 System ZyWALL USG Series User s Guide 929 Figure 648 Configuration System WWW Login Page Desktop View ...
Страница 978: ...Chapter 45 Log and Report ZyWALL USG Series User s Guide 978 Figure 696 Log Category Settings AC ...
Страница 1011: ...Chapter 47 Diagnostics ZyWALL USG Series User s Guide 1011 Figure 720 Maintenance Diagnostics Network Tool ...