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Chapter 47 Troubleshooting
UAG4100 User’s Guide
453
I cannot get the firmware uploaded using the commands.
The Web Configurator is the recommended method for uploading firmware. You only need to use
the command line interface if you need to recover the firmware. See the CLI Reference Guide for
how to determine if you need to recover the firmware and how to recover it.
My packet capture captured less than I wanted or failed.
The packet capture screen’s
File Size
sets a maximum size limit for the total combined size of all
the capture files on the UAG, including any existing capture files and any new capture files you
generate. If you have existing capture files you may need to set this size larger or delete existing
capture files.
The UAG stops the capture and generates the capture file when either the capture files reach the
File Size
or the time period specified in the
Duration
field expires.
My earlier packet capture files are missing.
New capture files overwrite existing files of the same name. Change the
File Suffix
field’s setting
to avoid this.
47.1 Resetting the UAG
If you cannot access the UAG by any method, try restarting it by turning the power off and then on
again. If you still cannot access the UAG by any method or you forget the administrator
password(s), you can reset the UAG to its factory-default settings. Any configuration files or shell
scripts that you saved on the UAG should still be available afterwards.
Use the following procedure to reset the UAG to its factory-default settings. This overwrites the
settings in the startup-config.conf file with the settings in the system-default.conf file.
Note: This procedure removes the current configuration.
If you want to reboot the device without changing the current configuration, see
.
1
Make sure the
SYS
LED is on and not blinking.
2
Press the
RESET
button and hold it until the
SYS
LED begins to blink. (This usually takes about five
seconds.)
3
Release the
RESET
button, and wait for the UAG to restart.
Содержание UAG4100
Страница 43: ...Chapter 3 Printer Deployment UAG4100 User s Guide 43 ...
Страница 118: ...Chapter 10 Interfaces UAG4100 User s Guide 118 Figure 76 Configuration Network Interface Ethernet Edit External Type ...
Страница 119: ...Chapter 10 Interfaces UAG4100 User s Guide 119 Figure 77 Configuration Network Interface Ethernet Edit Internal Type ...
Страница 129: ...Chapter 10 Interfaces UAG4100 User s Guide 129 Figure 82 Configuration Network Interface PPP Add ...
Страница 207: ...Chapter 20 UPnP UAG4100 User s Guide 207 Figure 133 Network Connections My Network Places Properties Example ...
Страница 221: ...Chapter 24 Web Authentication UAG4100 User s Guide 221 Figure 146 Configuration Web Authentication Web Portal ...
Страница 222: ...Chapter 24 Web Authentication UAG4100 User s Guide 222 Figure 147 Configuration Web Authentication User Agreement ...
Страница 267: ...Chapter 26 Billing UAG4100 User s Guide 267 Figure 184 Configuration Billing Payment Service Custom Service ...
Страница 355: ...Chapter 38 Certificates UAG4100 User s Guide 355 Figure 237 Configuration Object Certificate Trusted Certificates Edit ...
Страница 404: ...Chapter 41 Log and Report UAG4100 User s Guide 404 Figure 283 Configuration Log Report Email Daily Report ...
Страница 408: ...Chapter 41 Log and Report UAG4100 User s Guide 408 Figure 285 Configuration Log Report Log Settings Edit System Log ...
Страница 413: ...Chapter 41 Log and Report UAG4100 User s Guide 413 Figure 287 Configuration Log Report Log Settings Edit Remote Server ...
Страница 466: ...Appendix B Legal Information UAG4100 User s Guide 466 Environmental Product Declaration ...