ZyXEL Communications Prestige 610, Руководство пользователя

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Prestige 610 ADSL PCI Modem
Troubleshooting 10-1
Chapter 10
Troubleshooting
This chapter presents potential problems and corresponding remedies.
10.1 Problem with Hardware Installation
Table 10-1 Troubleshooting Hardware Installation
PROBLEM CORRECTIVE ACTION
Make sure the Prestige is fully and firmly seated in the slot and restart your computer.
Perform a hardware scan by clicking Start , Settings , Control Panel and double-
clicking Add/Remove Hardware . (Steps may vary depending on the version of
Windows). Follow the on-screen instructions to search for the Prestige and install the
driver.
Use the Device Manager to check for possible hardware conflicts.
Click Start , Settings , Control Panel , System , Hardware and Device Manager . Verify
the status of the Prestige under Network Adapter .
Install the Prestige in another computer.
Windows does
not auto-detect
the new
Prestige.
If the error persists, you may have a hardware problem. In this case, you should contact
your local vendor.
10.2 Problem with Internet Access
Table 10-2 Troubleshooting Internet Access
PROBLEM CORRECTIVE ACTION
Check the cable connection between the Prestige on your computer and the telephone
wall jack. I cannot
access the
Internet.
Verify the communication settings of the Prestige.
For LAN connection type: make sure you entered the network information correctly.
For WAN connection type: make sure you entered your user name and password
correctly. Your user name and/or password may be case-sensitive.