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Prestige 861H Series User’s Guide
Chapter 33 Troubleshooting
274
33.4 Problems Accessing the Prestige
Table 90
Troubleshooting Accessing the Prestige
PROBLEM
CORRECTIVE ACTION
I cannot
access the
Prestige.
The username is “admin”. The default password is “1234”. The
Password
and
Username
fields are case-sensitive. Make sure that you enter the correct password
and username using the proper casing.
If you have changed the password and have now forgotten it, you will need to upload
the default configuration file. This restores all of the factory defaults including the
password.
I cannot
access the
web
configurator.
Make sure that there is not an SMT console session running.
Use the Prestige’s WAN IP address when configuring from the WAN. Refer to the
instructions on checking your WAN connection.
Use the Prestige’s LAN IP address when configuring from the LAN. Refer to for
instructions on checking your LAN connection.
Check that you have enabled web service access. If you have configured a secured
client IP address, your computer’s IP address must match it. Refer to the chapter on
remote management for details.
Your computer’s and the Prestige’s IP addresses must be on the same subnet for LAN
access.
If you changed the Prestige’s LAN IP address, then enter the new one as the URL.
Remove any filters in SMT menu 3.1 (LAN) or menu 11.5 (WAN) that block web
service.
See the following section to check that pop-up windows, JavaScripts and Java
permissions are allowed.
33.4.1 Pop-up Windows, JavaScripts
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
Note:
Internet Explorer 6 screens are used here. Screens for other Internet Explorer
versions may vary.
33.4.1.1 Internet Explorer Pop-up Blockers
You may have to disable pop-up blocking to log into your device.
Either disable pop-up blocking (enabled by default in Windows XP SP (Service Pack) 2) or
allow pop-up blocking and create an exception for your device’s IP address.
33.4.1.1.1 Disable pop-up Blockers
1
In Internet Explorer, select
Tools
,
Pop-up Blocker
and then select
Turn Off Pop-up
Blocker
.
Содержание P-861H-G1
Страница 1: ...Prestige 861H Series VDSL Router Bridge User s Guide Version 3 40 8 2005...
Страница 2: ......
Страница 10: ...Prestige 861H Series User s Guide 9 Customer Support...
Страница 22: ...Prestige 861H Series User s Guide 21 Table of Contents...
Страница 28: ...Prestige 861H Series User s Guide 27 List of Figures...
Страница 36: ...Prestige 861H Series User s Guide 35 Introduction to DSL...
Страница 62: ...Prestige 861H Series User s Guide 61 Chapter 3 Wizard Setup for Internet Access...
Страница 70: ...Prestige 861H Series User s Guide 69 Chapter 4 LAN Setup...
Страница 84: ...Prestige 861H Series User s Guide 83 Chapter 5 WAN Setup...
Страница 96: ...Prestige 861H Series User s Guide 95 Chapter 6 Network Address Translation NAT Screens...
Страница 106: ...Prestige 861H Series User s Guide 105 Chapter 9 Remote Management Configuration...
Страница 120: ...Prestige 861H Series User s Guide 119 Chapter 10 Universal Plug and Play UPnP...
Страница 134: ...Prestige 861H Series User s Guide 133 Chapter 12 Maintenance...
Страница 140: ...Prestige 861H Series User s Guide 139 Chapter 13 Introducing the SMT...
Страница 148: ...Prestige 861H Series User s Guide 147 Chapter 15 Menu 3 LAN Setup...
Страница 168: ...Prestige 861H Series User s Guide 167 Chapter 18 Static Route Setup...
Страница 202: ...Prestige 861H Series User s Guide 201 Chapter 21 Filter Configuration...
Страница 214: ...Prestige 861H Series User s Guide 213 Chapter 23 System Information and Diagnosis...
Страница 226: ...Prestige 861H Series User s Guide 225 Chapter 24 Firmware and Configuration File Maintenance...
Страница 236: ...Prestige 861H Series User s Guide 235 Chapter 26 Remote Management...
Страница 250: ...Prestige 861H Series User s Guide 249 Chapter 28 Call Scheduling...
Страница 258: ...Prestige 861H Series User s Guide 257 Chapter 30 System Commands...
Страница 280: ...Prestige 861H Series User s Guide 279 Chapter 33 Troubleshooting Figure 187 Security Settings Java Scripting...
Страница 284: ...Prestige 861H Series User s Guide 283 Appendix A...
Страница 304: ...Prestige 861H Series User s Guide 303 Appendix C...
Страница 310: ...Prestige 861H Series User s Guide 309 Appendix E NetBIOS Filter Commands...
Страница 334: ...Prestige 861H Series User s Guide 333 Appendix J...