Chapter 6 Troubleshooting
NWD271N User’s Guide
78
6.2 Accessing the ZyXEL Utility
V
I cannot access the ZyXEL Utility
1
Make sure the NWD271N is properly inserted and the LEDs are on. Refer to the Quick
Start Guide for information on how to properly connect the NWD271N.
2
Use the
Device Manager
to check for possible hardware conflicts. Click
Start
>
Settings
>
Control Panel
>
System
>
Hardware
>
Device Manager
. Verify the status
of the NWD271N under
Network Adapter
(steps may vary depending on the version of
Windows).
3
Install the NWD271N on another computer.
4
If the error persists, you may have a hardware problem. In this case, you should contact
your vendor.
6.3 Link Quality
V
The link quality and/or signal strength is poor.
1
Scan for and connect to another AP with a better link quality using the
Site Survey
screen.
2
Move your computer closer to the AP or the peer computer(s) within the transmission
range.
3
There may be too much radio interference (for example from a microwave oven, or
another AP using the same channel) around your wireless network. Lower the output
power of each AP.
4
Make sure there are not too many wireless stations connected to a wireless network.
6.4 Problems Communicating with Other Computers
V
The computer with the NWD271N installed cannot communicate with the other
computer(s).
In Infrastructure Mode
• Make sure that the AP and the associated computers are turned on and working properly.
• Make sure the NWD271N computer and the associated AP use the same SSID.
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Страница 8: ...Contents Overview NWD271N User s Guide 8...
Страница 12: ...Table of Contents NWD271N User s Guide 12...
Страница 16: ...List of Figures NWD271N User s Guide 16...
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Страница 36: ...Chapter 2 Tutorial NWD271N User s Guide 36...
Страница 48: ...Chapter 3 Wireless LANs NWD271N User s Guide 48...
Страница 70: ...Chapter 4 ZyXEL Utility Windows NWD271N User s Guide 70...
Страница 74: ...Chapter 5 Maintenance NWD271N User s Guide 74...
Страница 75: ...75 PART II Troubleshooting and Specifications Troubleshooting 77 Product Specifications 81...
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Страница 80: ...Chapter 6 Troubleshooting NWD271N User s Guide 80...
Страница 84: ...Chapter 7 Product Specifications NWD271N User s Guide 84...
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Страница 134: ...Appendix C Windows Wireless Management NWD271N User s Guide 134...
Страница 138: ...Appendix D Legal Information NWD271N User s Guide 138...
Страница 144: ...Appendix E Customer Support NWD271N User s Guide 144...